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Troubleshooting

Issue

Possible Cause

Possible Solution

Video recording does not start.

Surveillance camera setting not 
enabled.

Enable surveillance camera in 
Settings.

A LAN cable between the 
TeraStation and network camera 
is disconnected, or the power is 
turned off.

Check that the LAN cables are 
inserted correctly.

The video recording policy is not 
registered.

Register the video recording policy 
from Camera Policies.

The device is not connected to a 
network on the same LAN, or the 
device is not connected to the LAN 
port that was set in Settings.

Connect the device to the network 
of the LAN port that was set in 
Settings.

The disk is full.

Free available space on the disk by 
moving or deleting files.

The time for the TeraStation and 
network camera is not correct.

Set the time in Settings.

There are not enough camera 
licenses for the network cameras.

Purchase and register an additional 
license.

I cannot enable the surveillance 
camera.

Failover is running.

Disable failover.

Surveillance cameras no longer 
record video.

Surveillance camera functionality is 
not enabled.

Enable surveillance camera 
functionality in Settings.

I cannot view the network camera 
using Live Viewer.

The network camera is not 
registered in some camera policies.

Register the network camera from 
camera policies.

There is an error in the network 
camera settings.

Verify the settings in the camera 
policies.

There is no recorded data, or the 
recorded data cannot be found.

A camera was added in camera 
policies while Surveillance Video 
Manager was running.

If this is the case, this video may not 
be accessible. Restart Surveillance 
Video Manager to enable searching 
for recorded video from the new 
camera.

Notes: 

•  QuickTime is a trademark of Apple Inc., registered in the U.S. and other countries.
•  VLC media player is a trademark of Video LAN org.
•  See the Buffalo website for supported cameras.
•  Refer to the “Buffalo Surveillance Server Administrator’s Guide” available from the Buffalo website for information 

about client tools.

•  The TeraStation supports up to five network cameras but includes only a single camera license. To use more than 

one camera, additional licenses must be purchased and registered.

161

Содержание terastation 3000

Страница 1: ...the procedures If you have any inquiries about the product contact the number on the warranty statement or the packing box Do not discard this manual the warranty statement or the packing box Americas...

Страница 2: ...ettings 17 Opening Easy Admin 19 Chapter 3 File Sharing 21 Configuring Shared Folders 21 Adding a Shared Folder 21 Recycle Bin 24 Read Only Shares 24 Hidden Shares 24 Configuring Users 24 Adding a Use...

Страница 3: ...Dismounting Drives 50 Dismounting with the Function Button 50 Dismounting from Settings 50 Checking Drives 51 Formatting Drives 52 Encrypting Drives 53 Media Cartridges 54 Erasing Data on the TeraSta...

Страница 4: ...ive 83 Chapter 5 Backup 85 Backing Up to a Buffalo NAS Device 85 Preparing a Backup Destination 85 Configuring a Backup Job 86 Backup Logs 91 Replication 93 Preparing a Replication Destination 93 Conf...

Страница 5: ...compatible Devices 124 Disabling Playback from Specific Devices 125 iTunes Server 126 Chapter 9 Surveillance Server 129 Getting Started 129 Installing Client Tools 129 Connecting Devices to the Networ...

Страница 6: ...Admin 151 Surveillance Video Manager 152 Network Activity 153 Mini Vault Stats 154 Activating Additional Licenses 154 When the TeraStation Is Connected to the Internet 154 TeraStation Not Connected t...

Страница 7: ...Client 185 Encrypting Data Transmission 188 Encrypting Settings Data 188 Encrypting FTP Transfer Data 188 SSL Keys 189 Web Server 189 MySQL Server 191 SNMP 192 Saving and Applying Settings 194 Saving...

Страница 8: ...nd LEDs 206 Jumbo Frames 207 Changing the IP Address 209 Chapter 11 Utilities 212 NAS Navigator2 for Windows 212 Mounting as a Network Drive 214 Changing the IP Address 215 NAS Navigator2 for macOS 21...

Страница 9: ...24 Specifications 225 Chapter 13 Regulatory Compliance Information 227 For Customers in the United States 227 For Customers in Europe 227 For Customers in Russia 230 For Customers in China 231 For Cus...

Страница 10: ...e as of June 2018 For more detailed information on the latest firmware refer to the Buffalo website Diagrams TS3400D 9 10 11 7 13 14 15 16 17 18 21 19 20 8 1 12 2 25 24 25 or 3 4 5 6 TS3400R 25 24 25...

Страница 11: ...blinks when the connection is active 6 LCD Panel This display shows the status of many TeraStation settings It also displays errors and messages when available 7 Display Button Switches between the d...

Страница 12: ...at a max of 1000 Mbps 19Power Connector Use the included power cable to connect to a UPS surge protector or outlet 20Fan Spins to avoid overheating inside Do not block the fan 21Anti Theft Security S...

Страница 13: ...icon and select Settings For macOS select the TeraStation s icon while holding down the control key then select Settings 3 Enter the username and password then click OK Note The default username and p...

Страница 14: ...Yes 7 The Confirm Operation screen will open Enter the confirmation number then click OK When the power LED on the front of the TeraStation turns off the shutdown process is complete Changing the Admi...

Страница 15: ...r2 icon to start NAS Navigator2 2 Right click your TeraStation s icon and select Settings For macOS select the TeraStation s icon while holding down the control key then select Settings 3 Click Easy A...

Страница 16: ...ate a recovery drive as described below Notes Normally creating and using a recovery drive will not affect data on the TeraStation However always back up your data regularly This USB drive can be used...

Страница 17: ...2 0 port on the TeraStation then click Execute 6 The Confirm Operation screen will open Enter the confirmation number then click OK 7 The TeraStation will create the recovery drive This will take abou...

Страница 18: ...have a proxy server enabled in the browser settings configure the exception settings for Settings or disable the proxy server With Internet Explorer set security to Local intranet On Windows Server op...

Страница 19: ...will be logged out of Settings after 10 minutes of inactivity Click Secure Connection to log in using an encrypted connection 4 Settings will open Notes Username Password Combinations Username Passwo...

Страница 20: ...e TeraStation for easy location For TS3400R models you can stop the beeping by pressing the function or display button Opening Easy Admin The Easy Admin page makes it easy to change common settings Fo...

Страница 21: ...3 Click Easy Admin 4 The Easy Admin screen will open Note If you click any buttons you will need to enter a username and password 20...

Страница 22: ...Chapter 3 File Sharing Configuring Shared Folders Adding a Shared Folder 1 From Settings click File Sharing 2 Click to the right of Folder Setup 3 Click Create Folder 21...

Страница 23: ...4 Configure the desired settings then click OK 22...

Страница 24: ...disk1 Don t use the following unsupported characters in shared folder names workgroup names or filenames File and folder names may contain up to 255 single byte characters Folder and workgroup names w...

Страница 25: ...ings Configuring them from within Windows is not supported and may cause unexpected behavior Hidden Shares If hidden shares are enabled shared SMB folders will not be displayed in Network and only cer...

Страница 26: ...3 Click Create User 25...

Страница 27: ...contain up to 75 alphanumeric characters hyphens underscores _ and spaces Multibyte characters are supported The first character should not be a symbol or space Passwords may contain up to 20 alphanu...

Страница 28: ...ername3 password3 comment3 Example 2 Importing usernames and passwords username1 password1 username2 password2 username3 password3 Guidelines Use commas as separators Do not put spaces before or after...

Страница 29: ...3 Click Add Group 28...

Страница 30: ...duplicate group IDs You may register up to 300 groups with the TeraStation If you are logged in as a member of the general users group you can only change your own password If you re logged in as an a...

Страница 31: ...vior You can also configure users groups and shared folders from Easy Admin by clicking Access Restrictions Shared folders with limited access can still be used as backup destinations If you change ac...

Страница 32: ...sers and groups Active Directory If there is an Active Directory environment the TeraStation will use account information from the Active Directory domain controller to set access restrictions for Ter...

Страница 33: ...4 Select Active Directory then click Next 5 Click Yes 6 Enter the desired settings then click OK 7 Click to the right of Folder Setup 32...

Страница 34: ...minutes between the TeraStation s clock and the domain controller s clock joining the domain or authenticating domain users and groups may fail For best results use an NTP server to set the time for...

Страница 35: ...perform individual account management for the TeraStation If multiple TeraStations are installed on the network the account information is centrally managed in the NT domain greatly reducing the opera...

Страница 36: ...lder Setup 9 Click the shared folder that you want to set access restrictions for 10Click Edit 11Enable Access Restrictions 12Select the level of access for the user or group Read and write access all...

Страница 37: ...d Don t disable the SMB protocol while an NT domain server is used for access restrictions If you do you will need to enable SMB again and reconfigure the NT domain settings from scratch For an access...

Страница 38: ...he TeraStation will automatically create a read only shared folder Enter the shared folder name Users that access this specific folder will be automatically registered as external users If this settin...

Страница 39: ...read only access OS X 10 4 or earlier and Windows Server 2012 are not supported with external authentication To access access limited shared folders from OS X 10 7 use AFP instead of SMB under LAN Pro...

Страница 40: ...w the procedure below to convert a local user into an external user If a local user is converted their user information including passwords will be removed from the TeraStation External users cannot b...

Страница 41: ...al to the sum of the capacity of all drives minus the capacity of two drives For example if 4 drives are combined into a RAID 6 array the usable space is the sum of the capacity of 2 drives If 2 drive...

Страница 42: ...ace you can use is the total capacity of all drives in the TeraStation If any drives are damaged then the data on that drive is lost Working with RAID Arrays To change RAID settings navigate to Drives...

Страница 43: ...e them Changing RAID Mode To change the RAID mode first put the drives in JBOD 1 From Settings click Drives 2 Click to the right of RAID 3 Click the array to delete 4 Click Delete RAID Array 5 The Con...

Страница 44: ...ick OK when finished Notes You can also configure RAID settings from Easy Admin After changing the RAID mode create a shared folder Configuring a Hot Spare If you have a hot spare configured and an ar...

Страница 45: ...it is configured as a hot spare and again when it changes from a spare to a drive in the array A hot spare cannot be configured for TeraStation models with only two drives 1 From Settings click Drives...

Страница 46: ...oose Set as a normal disk RMM RAID Mode Manager With RMM you can create or expand a RAID array without erasing the data on the drives To use RMM insert all internal drives of the same size into the sl...

Страница 47: ...h RMM Your data will be preserved checkbox 6 Select the drive whose data will be saved from the drop down list 7 Select the drive to add to the RAID array 8 Click Create RAID Array 9 The Confirm Opera...

Страница 48: ...ive to a RAID 1 RAID 5 or RAID 6 array Drives in JBOD can be added to the RAID array Note RMM can be used to expand an array by one drive per operation To expand by two or more drives RMM must be perf...

Страница 49: ...will open Enter the confirmation number then click OK 7 Click OK when finished RAID Scanning A RAID scan checks you RAID array for bad sectors and if it finds any it automatically repairs them Arrays...

Страница 50: ...rs that can recognize two or more memory cards Buffalo external USB drives are recommended but DUB and DIU series drives are not supported Supported file systems for external drives are below FAT32 EX...

Страница 51: ...ismounting with the Function Button Press and hold the function button for 8 seconds The function button will light up blue for 30 seconds as your USB drives are dismounted When the dismount is finish...

Страница 52: ...t is connected via USB for integrity Errors are fixed automatically With large drives a drive check may run for many hours Shared folders cannot be accessed during a drive check Do not turn off the Te...

Страница 53: ...ecovered To ensure that data is gone forever a format might not be sufficient See the Erasing Data on the TeraStation Completely section below After a drive is formatted the Used and Amount Used in Se...

Страница 54: ...panel until the format is complete Click OK when finished Notes Do not turn off or disconnect power to the TeraStation while formatting a drive For drives of 2 2 TB or larger make sure that the GPT Pa...

Страница 55: ...dge checkbox and reformat the drive Media cartridges do not support RAID arrays LVM volumes Access restrictions Direct connection to a Windows computer Erasing Data on the TeraStation Completely Under...

Страница 56: ...threshold If the drive space exceeds the configured threshold an email notification will be sent To configure email notifications for the drive quota refer to the Email Notification section in chapter...

Страница 57: ...will be allowed to use and click OK Note If you change the primary group restart the TeraStation to apply the quota settings Quotas for Groups Follow the procedure below to limit the space for shared...

Страница 58: ...ding a User section in chapter 3 8 Select the group s checkbox to join and change the user s primary group to the group with the quota then click OK 9 Click Close 10Click at the top right of Settings...

Страница 59: ...he drive or array where the volume will be located and click Enable LVM on Volume 4 The Confirm Operation screen will open Enter the confirmation number then click OK 5 Click OK 6 Click Edit under NAS...

Страница 60: ...ose again 11Navigate to File Sharing Folder Setup 12Click Create Folder 13Configure the settings 14Select the volume that you created for Volume and click OK Notes If you click Show under Volume List...

Страница 61: ...olders on it directly A separate server is not required and features such as backup are built in Network Configuration Use gigabit or faster network equipment with iSCSI For best results a dedicated n...

Страница 62: ...click Drives 2 If you want to specify a volume size or change it later enable LVM by referring to the Size Limits section above LVM does not need to be enabled for a drive or array to be used as an i...

Страница 63: ...ill become accessible from the iSCSI initiator software Connecting or Disconnecting Volumes There are two methods to connect or disconnect volumes One uses the pre installed Microsoft iSCSI Initiator...

Страница 64: ...mes If using the connected volume for the first time the volume should be formatted to be used as a local drive Follow the procedure below for formatting 1 From Windows navigate to Control Panel Syste...

Страница 65: ...tiator The status of the connecting volume will be displayed as Connected under Discovered targets 2 Select a volume to disconnect and click Disconnect 3 Click Yes 4 When the volume status is displaye...

Страница 66: ...er Management 2 Click Disk Management When the Initialize Disk screen appears click OK without changing any settings 3 Right click the drive volume that shows the status Unallocated and click New Simp...

Страница 67: ...2 Select a volume to disconnect from the drop down list of Volume and click Disconnect 3 Click Yes 4 Click OK 66...

Страница 68: ...ll be listed If Connected is displayed under Status the volume is currently connected to the client Configuring Access Restrictions A CHAP name and secret can be configured for the entire iSCSI volume...

Страница 69: ...d secret and click OK Note To enable mutual authentication in addition to target CHAP name and secret authentication select the Enable mutual authentication checkbox and enter the initiator CHAP secre...

Страница 70: ...nitiator CHAP secret field and click OK 3 From the Discovery tab click Discover Portal 4 Enter the TeraStation s IP address into the IP address or DNS name field 5 Click Advanced 6 Select the Enable C...

Страница 71: ...SI Device 3 The screen to enter the username and password will be displayed Enter the target CHAP name into the Username field and the target CHAP secret into the Password field and click OK If mutual...

Страница 72: ...n is successful click OK 6 Select a volume to connect from the drop down list of Volume and click Connect 7 Click OK Configuring Access Restrictions for Individual Volumes If access restrictions are c...

Страница 73: ...ing to Individual Volumes that Are Access Restricted Using Microsoft iSCSI Initiator 1 Open the Microsoft iSCSI Initiator 2 Register the initiator CHAP secret to your computer first If you didn t enab...

Страница 74: ...Select the Enable CHAP log on checkbox and enter the target CHAP name into the Name field and the target CHAP secret into the Target secret field If mutual authentication is enabled select the Perform...

Страница 75: ...ct 4 The screen to enter the username and password will be displayed Enter the target CHAP name into the Username field and the target CHAP secret into the Password field and click OK If mutual authen...

Страница 76: ...xisting volumes can be expanded after they are created Notes Expanding the volume size may erase all data on the volume depending on the formatting type Backing up the data before expanding the volume...

Страница 77: ...OK 5 Click OK Deleting Volumes To delete an existing volume follow the procedure below Note Deleting a volume will erase all data on the volume Back up the data before deleting the volume 1 From Setti...

Страница 78: ...olume to delete and click Delete Volume 4 Confirm that the volume is correctly selected on the screen and click OK 5 The Confirm Operation screen will open Enter the confirmation number then click OK...

Страница 79: ...n For the replacement drive use a Buffalo OP HDS series drive of the same size or larger the same size if using RMM If a larger drive is used the extra space will not be usable in a RAID array To avoi...

Страница 80: ...or a Redundant RAID Mode and TeraStation Is On 1 Open the front cover with the included key 2 The failed drive s status LED will be glowing red Push its unlock button and swing the lock mechanism out...

Страница 81: ...tatus LEDs lit are still on Do not unplug or remove them 3 Pull out the drive cartridge and remove it from the TeraStation 4 Insert the new drive into the empty slot Slide the drive in with the lockin...

Страница 82: ...ton on the front of the TeraStation for 3 seconds until it beeps 9 For RAID 1 5 or 6 The TeraStation will start rebuilding the RAID array automatically After a few minutes the I18 message will appear...

Страница 83: ...data on the RAID array will be lost All of the settings for the shared folders such as access restrictions are erased after replacing a drive from a RAID 0 array 1 Open the front cover with the inclu...

Страница 84: ...rmal disk Note If a drive fails in the RAID array before it is rebooted the hot spare will not automatically replace the failed drive In this case follow the procedure below to repair the array 1 From...

Страница 85: ...e the TeraStation until you format the new drive Operating in a Redundant RAID Mode If you are using a redundant RAID mode such as RAID 1 5 or 6 the RAID array will be in degraded mode after replacing...

Страница 86: ...eparing a Backup Destination First configure a shared folder on a Buffalo NAS device or connected USB device as a backup destination The following procedure explains using another shared folder on a T...

Страница 87: ...lo NAS device unless it s entered You may create multiple folders using different backup device access keys for backup and replication but only one access key can be used on the TeraStation Folders th...

Страница 88: ...igured a backup device access key for the backup source folder on another Buffalo NAS device or the backup destination folder click Set If you didn t skip to step 5 4 Enter the backup device access ke...

Страница 89: ...5 Click Create New Job 6 Select backup settings such as date and time to run Refer to the differences between the backup modes in the Backup Modes section below 88...

Страница 90: ...ist 2 Click Add under Off subnet Devices enter the IP address or hostname of the destination Buffalo NAS device and click Refresh Make sure that the desired Buffalo NAS device is added to the Detected...

Страница 91: ...p destination folders If you will use the same folder for both Amazon S3 remote replication and as a backup destination folder create a new subfolder under wbfs amazons3 Under LAN Protocol Support sel...

Страница 92: ...k that the backup destination USB drive is connected to the TeraStation properly rsync error errors selecting input output files dirs code 3 at main c 634 Receiver 3 1 0 Can t write to backup destinat...

Страница 93: ...backup destination files while the backup job is running If updated the backup destination files will not be backed up and the backup job will fail Code 23 4 GB or more files were backed up to the FAT...

Страница 94: ...ttings If you configure the mediacartridge or usbdisk folders for the backup source or destinations confirm if these folders exist in the shared folder list B106 The file systems of the media cartridg...

Страница 95: ...for security reasons we highly recommend entering one for the shared folder If a backup device access key is configured for the shared folder that folder will not show up as the replication destinatio...

Страница 96: ...right of Replication 3 Click Edit 4 If you had configured a backup device access key for the replication destination folder click Set If you didn t skip to step 6 5 Enter the backup device access key...

Страница 97: ...6 Click Add 7 Click Browse under Replication Source 8 Select the shared folder that will be the replication source then click OK 9 Click Browse under Replication Target 96...

Страница 98: ...maximum of 64 shared folders can be configured for replication Replication can also be used to copy all data from a share to a share on an attached external drive Format the drive with ext3 or XFS bef...

Страница 99: ...packet from the main TeraStation within a specified time the backup TeraStation considers the main TeraStation to have failed By default it will try 5 times and wait 60 seconds If this is triggered b...

Страница 100: ...ain Backup Network LAN port 1 Static IP LAN port 1 Static IP Using Different LAN Ports for Connecting to the Network and Failover With this setup the backup TeraStation and main TeraStation are connec...

Страница 101: ...not copied from the main TeraStation to the backup TeraStation Make a note of the original settings so that they can be configured manually if failover errors Web server including PHP MySQL server Dir...

Страница 102: ...til it stops beeping 7 The I51 message will display on the LCD panel and NAS Navigator2 for both TeraStations Wait until failover is configured after it finishes and the I51 message disappears When fa...

Страница 103: ...ck Set as Main Unit Or press and hold the function button on the backup TeraStation Note If the main TeraStation fails but both LAN ports link on the backup TeraStation is up the backup TeraStation ca...

Страница 104: ...s a new static IP address 9 Power on the main TeraStation To configure the UPS sync on the backup TeraStation configure the settings here Otherwise skip to the next step To sync with the UPS device co...

Страница 105: ...for Time Machine 1 From Settings click File Sharing 2 Move the AFP switch to the position to enable AFP 3 Click to the right of Folder Setup 4 Choose a shared folder as your backup destination for Ti...

Страница 106: ...ick Browse 5 Select the shared folder that you enabled AFP for in the previous steps then click OK 6 Click OK then click OK again 7 Move the Time Machine switch to the position to enable Time Machine...

Страница 107: ...der menu bar navigate to Go Connect to Server 2 Enter afp and then the IP address or hostname of your TeraStation then click Connect 3 Enter a username and password with the rights to access the share...

Страница 108: ...The default username and password for the administrator account are admin and password If access restrictions are configured log in with an account with write privileges 4 Select the shared folder tha...

Страница 109: ...6 Click Time Machine 108...

Страница 110: ...7 Click Select Backup Disk 8 Select the shared folder and click Use Disk 109...

Страница 111: ...9 Click Connect 10Enter a username and password to be used for accessing the shared folder and click Connect 11Time Machine will count down from 120 seconds then backup will begin 110...

Страница 112: ...se the function LED to light 4 You now have 60 seconds to press and hold the function button for 3 seconds If you do the function button will flash as all the files on the USB device are copied to the...

Страница 113: ...bAccess Certain settings can make the files in the shared folder available to anyone on the Internet without any access restrictions Notes You can also configure WebAccess from Easy Admin WebAccess su...

Страница 114: ...sers cannot be logged in to WebAccess at the same time Only the last login will be active Enter a time in minutes 1 to 120 or Unlimited before inactive users are logged out of WebAccess 5 Move the Web...

Страница 115: ...Click OK There are many ways to access WebAccess folders depending on your device From a computer supported browsers include Internet Explorer 8 Firefox 3 6 and Safari 4 Procedure http buffalonas com...

Страница 116: ...evice s admin username and password 7 Click OK 8 Move the WebAccess Remote switch to the position to enable WebAccess Remote 9 You can directly access the shared folder in the remote NAS device by ent...

Страница 117: ...tion via FTP configure your FTP client software with the following settings Hostname IP address of the TeraStation Username The TeraStation s username Password The TeraStation s password Port 21 Acces...

Страница 118: ...storage service provided by Amazon Follow the procedure below to configure your TeraStation for use with Amazon S3 1 Create an account at the Amazon S3 website http aws amazon com s3 2 From Settings...

Страница 119: ...d folder for both Don t use different folders for these two services Enter the path from the Target Folder field in a browser window to access the files saved to Amazon S3 If no files and folders are...

Страница 120: ...rotocol for distributing large amounts of data efficiently The information in this chapter is for users who are familiar with BitTorrent 1 From Settings click Applications 2 Click to the right of BitT...

Страница 121: ...5 Select the shared folder where the downloaded file will be saved then click OK 6 Click OK 7 Move the BitTorrent switch to the position to enable BitTorrent 8 Click to the right of BitTorrent 120...

Страница 122: ...9 Click Open Download Manager The default username is admin and the default password is blank no password 10The download manager will open 121...

Страница 123: ...TVs stereo equipment game consoles and other devices within the network LinkStation TeraStation 1 From Settings click File Sharing 2 Click to the right of Folder Setup 3 Select the folder that you wan...

Страница 124: ...ame network as the TeraStation and turn it on 2 Select the TeraStation in the software of the DLNA compatible device 3 Select the content to be played back Note For more information on playing files s...

Страница 125: ...s displayed If your device is not listed click Refresh Database Streaming to DLNA compatible Devices When new movies photos and music files are added to the TeraStation s DLNA folder the database must...

Страница 126: ...val or select Refresh Database to update the database immediately Disabling Playback from Specific Devices You may block specific DLNA devices from playing back media content 1 From Settings click Ser...

Страница 127: ...4v wmv dvr ms xvid mp4 m4v Picture files jpg jpeg gif png tif tiff yuv bmp Music files mp3 mpa wma aac apl ac3 lpcm pcm wav m3u m4a mp4 3gp m4b aif aiff flac ogg mp2 mp1 mp4 iTunes Server If iTunes se...

Страница 128: ...3 Click Edit 4 Click Browse 5 Select the shared folder that you want to make available to iTunes then click OK 127...

Страница 129: ...6 Click OK then OK again 7 Move the iTunes server switch to the position to enable the iTunes server 128...

Страница 130: ...GB or more of available space RAM 2 GB or more Computer requirements for Live Viewer are below Supported operating systems Windows 8 1 64 bit or 32 bit 8 64 bit or 32 bit 7 64 bit or 32 bit Vista 64...

Страница 131: ...n macOS If surveillance cameras or client tools installed under C Program Files x86 BUFFALO SurveillanceServer Bin are blocked due to the OS firewall refer to the OS help for procedure about how to di...

Страница 132: ...are installed 5 Click Browse 6 Choose a folder for recorded video then click OK A folder that contains multibyte characters in its name cannot be used Note Use a folder with at least 100 GB of availa...

Страница 133: ...with Two or More Network Cameras In the default settings only one network camera can be used To use two or more network cameras additional licenses sold separately must be purchased and registered Fo...

Страница 134: ...4 Open the License tab then click Activate Free License To deactivate the license click 133...

Страница 135: ...d Licenses The free license is now enabled Registering Recording Policies Register the network camera that is used 1 Click Start BUFFALO BUFFALO Surveillance Server Camera Policies For Windows 8 1 and...

Страница 136: ...3 Click Next 4 Click Find Cameras 135...

Страница 137: ...eras that are already in use are indicated by an asterisk and are grayed out 6 Enter the username and password if they are configured then click Next Note Clicking Test Camera runs an operational chec...

Страница 138: ...8 Select the recording schedule then click Next 9 Select the TeraStation where the video will be recorded then click Next 137...

Страница 139: ...10Check the registration information if it is correct click Next 11Click Next An additional network camera can be registered by selecting Yes when asked Do you want to add an additional camera 138...

Страница 140: ...ow Wait at least 15 minutes after registering the recording policy before checking the recording 1 Click Start BUFFALO BUFFALO Surveillance Server Surveillance Video Manager For Windows 8 1 and Window...

Страница 141: ...n the Start menu 2 Click Search 3 Video clips are shown in the search results at the center of the screen Click the clip to start playback Advanced Usage Export Recorded Data as an MOV Video File To e...

Страница 142: ...2 Select the search criteria on the left side of the search screen then click Search 141...

Страница 143: ...3 The search results are displayed Click a thumbnail to start the media viewer 142...

Страница 144: ...d click Start Export The video is exported in MOV format This completes exporting video in the MOV format Viewing Video Real time Follow this procedure to view the video as it is being recorded by the...

Страница 145: ...deo Moving Recorded Video Data to Another TeraStation Follow the procedure below to move migrate the recorded video data to another TeraStation Note A separate surveillance server license pack must be...

Страница 146: ...Every 1 hour 6 Click and register the policy This completes the settings for moving recorded video to another TeraStation Backing Up Recorded Video to Another TeraStation Follow this procedure to back...

Страница 147: ...tically Delete Old Data When Space Is Low Follow the procedure below to delete purge recorded video starting from the oldest when available space for recording video becomes low Note By default old vi...

Страница 148: ...Watermark Low to 40 old data will be deleted when the amount of used space exceeds 80 until it drops to 40 5 Set the job execution date and time from the Scheduling tab In this example we ll configure...

Страница 149: ...be saved This opens Modify Camera 4 Change the TeraStation you want to use as the Recording Computer and click OK 5 Click and register the policy This completes changing the TeraStation where recorded...

Страница 150: ...configuration screen where network cameras are registered Click to start a new registration screen for an additional network camera You can also register the camera and define the recording video poli...

Страница 151: ...ouble clicking the network camera name or dragging to the camera view frame enables viewing of the current video that is being recorded by the network camera The layout can be saved in View Save Layou...

Страница 152: ...ity must be enabled beforehand for the TeraStation where migration or duplication files will be saved Vault Admin Vault Admin is utility software for managing surveillance camera resources Operations...

Страница 153: ...ads a media device Prepares a media device Unloads a media device Erases a media device Refreshes the current screen Surveillance Video Manager Surveillance Video Manager is utility software for perfo...

Страница 154: ...are operating on the network in real time and in graphical form All clients and TeraStations located on the network are indicated by and labels These can be moved by dragging and dropping them Client...

Страница 155: ...arately enables you to connect and use two or more cameras and use the migration and duplication functions Use this procedure to activate an additional license When the TeraStation Is Connected to the...

Страница 156: ...cense tab then click If your default free license activation is not installed see the Enabling the Free License section to install it 4 Enter the product key for the license pack sold separately then...

Страница 157: ...to the Internet 1 If the TeraStation is being used in an environment where Internet access is not available a separate computer with access to the Internet is required to activate the additional licen...

Страница 158: ...eraStation where you want to add the license right click it and click Properties 4 Open the License tab then make a note of the Host Id 5 Open the website in web browser http buffalo jp support_s came...

Страница 159: ...or another storage device 8 Copy the license file to a computer connected to the same network as the TeraStation 9 In the computer connected to the same network as the TeraStation click Start BUFFALO...

Страница 160: ...11Open the License tab then click 12Select Import license file then click Browse 13Select the license file that was saved before then click OK 159...

Страница 161: ...14Check that the license pack was added to Installed Licenses This completes authentication of an additional license 160...

Страница 162: ...nce cameras no longer record video Surveillance camera functionality is not enabled Enable surveillance camera functionality in Settings I cannot view the network camera using Live Viewer The network...

Страница 163: ...y Notes To use the antivirus software effectively the TeraStation should be connected to the Internet The connection can be routed through a proxy server if the appropriate settings are configured in...

Страница 164: ...o the position to enable antivirus Configuring Security Settings Use the Trend Micro NAS Security settings page to configure security settings such as updating pattern files configuring scan schedules...

Страница 165: ...lications 2 Click to the right of Antivirus 3 Click Options 4 Enter your username and password then click Log On You can log on with the TeraStation s admin account The default username and password a...

Страница 166: ...se purchase an OP TSVC license pack sold separately If your TeraStation includes activated antivirus software no license registration is required The total period for antivirus software updates may be...

Страница 167: ...e status of the current license open the Trend Micro NAS Security settings page and navigate to Administration Product License on the left side menu Connecting Through a Proxy Server If you must pass...

Страница 168: ...antivirus software is now configured to use a proxy server Updating Antivirus Pattern Files For best results configure your antivirus software to update the antivirus pattern files automatically as d...

Страница 169: ...rnet Configuring Folders as Virus Scanning Targets By default all folders on the TeraStation including attached USB drives will be scanned Follow the procedure below to block specific shared folders f...

Страница 170: ...he scan finds a virus the user can be notified in two ways The I34 virus alert message is normally shown on the LCD panel Once the virus is removed from the quarantine folder the message is no longer...

Страница 171: ...ge choose Logs 2 Click the log item that you want to check 3 Click Display Log This completes the procedure for checking the log Online Help For more information on the antivirus software refer to the...

Страница 172: ...r RAID array fan backup replication failover antivirus system alert surveillance cameras Refer to the contextual help in Settings for more detailed information such as when the notification email will...

Страница 173: ...enter the sender email address and credentials of the email server 6 To change the events of email reports click Advanced Report Settings On the displayed screen select or clear the category s checkbo...

Страница 174: ...tion or unit can continue operating as usual It is recommended to do the corrective action for the notice as soon as possible Error Sends a notification email if a critical error occurs Error reports...

Страница 175: ...de when the configured time is reached If scheduled times in the timer overlap the operation is performed using the widest time interval Examples of multiple timer settings are shown below Example 1 I...

Страница 176: ...from sleep mode manually press the power button Wake on LAN The TeraStation supports Wake on LAN which allows it to be turned on remotely 1 From Settings click Network 2 Click to the right of IP Addre...

Страница 177: ...m the WAN side To use this feature connect the router to only LAN port 1 on the TeraStation UPS Uninterruptible Power Supply If a UPS sold separately is attached the TeraStation can be automatically s...

Страница 178: ...e bond is active A different slave becomes active if and only if the active slave fails XOR Transmits network packets based on source MAC address XOR d with destination MAC address modulo NIC slave co...

Страница 179: ...use Connecting a Printer You can connect a printer to the USB port on the TeraStation Notes Only one USB printer can be connected to the TeraStation Bidirectional communication is not supported i e r...

Страница 180: ...t content contained in files or search by specifying the filename owner date updated and or file size TeraSearch can only search for Microsoft Office files OpenDocument files PDF files HTML files and...

Страница 181: ...Click Applications 9 Move the TeraSearch switch to the position to enable TeraSearch 10Click to the right of TeraSearch 11Click Refresh Index 12Click Edit 13Enter the port number that you want to use...

Страница 182: ...lick the shared folder for offline files 4 Click Edit 5 Choose either Manual File Caching Automatic File Caching or Automatic Program and File Caching then click OK Manual File Caching User selects fi...

Страница 183: ...fline files can be accessed by the original Universal Naming Convention UNC where the data was saved Note If you cannot access offline files try the following procedure 1 Reconnect the computer to the...

Страница 184: ...nk DFS Link pc_srv backup Hostname tera Access to tera share backup link share backup share share 1 From Settings click File Sharing 2 Click to the right of DFS 3 Click Edit 4 Enable or disable Set DF...

Страница 185: ...oot If disabled up to 8 DFS link target shared folders can be created under the DFS root 5 Enter DFS Root Folder Name 6 Click Add Link 7 Enter the link name hostname and shared folder name then click...

Страница 186: ...onfiguring your Linux or other UNIX clients There are various types of UNIX and the procedures for configuring NFS with them will vary considerably For help configuring your NetWare Linux or other UNI...

Страница 187: ...9 Click the Client Settings tab 186...

Страница 188: ...Notes To restrict NFS access to a specific network or client navigate to File Sharing NFS Services and click Edit Enter the address of the network For example if your local network subnet has a router...

Страница 189: ...is the desired NFS path and mnt nas or drive letter z is the mount point For Linux mount t nfs 192 168 11 10 mnt array1 share mnt nas For Windows Service for Unix 3 5 mount 192 168 11 10 mnt array1 s...

Страница 190: ...r certificate This is required for decrypting the data that was encrypted by the server certificate and this is normally not revealed Note The passphrase for the private key must be removed before imp...

Страница 191: ...4 Click Edit Note The settings of the PHP language interpreter can be changed from Edit php ini 5 Click Browse 190...

Страница 192: ...click OK MySQL Server The TeraStation can be used as a MySQL server A MySQL database may be installed and linked to the web server 1 From Settings click Services 2 Move the MySQL server switch to the...

Страница 193: ...hared folder for the MySQL server then click OK 7 Choose an external port then click OK SNMP If SNMP is enabled you can browse your TeraStation from SNMP compatible network management software 1 From...

Страница 194: ...d for the TeraStation For further use configure your SNMP compatible network management software using the Buffalo specific MIB management information base file The MIB file is available from the Buff...

Страница 195: ...The following settings are not saved or restored Category Settings File Sharing All settings for USB drives and media cartridges Drives All settings in Drives All settings in RAID Options RAID Array S...

Страница 196: ...settings are not saved to the USB drive successfully you may receive an error message such as The specified operation cannot be executed Verify The USB drive is connected to a USB 2 0 port not a USB 3...

Страница 197: ...rred Note This feature is currently supports the TS HTGL R5 series TeraStations and TS X series TeraStations as of June 2015 The latest compatibility information will be on the Buffalo website Follow...

Страница 198: ...ns have already added some shared folders users and groups the transferred settings may exceed the maximum number of allowed shared folders users or groups After migration finishes open Settings and v...

Страница 199: ...your TeraStation to their factory defaults You can initialize them without logging in to Settings Follow the procedure below to create a recovery drive Notes Normally making and using a recovery drive...

Страница 200: ...tings For procedure on how to create a recovery drive refer to the Creating a Recovery Drive in chapter 1 Note Initializing settings with the USB drive is available for the same TeraStation unit that...

Страница 201: ...a log to view The file operation log stores file operations performed on the internal drives File operations on USB drives are not logged Note All logs are encoded in UTF 8 format To show them correct...

Страница 202: ...o transfer the logs to 6 Select the type of log that you want to transfer from Logs to Transfer 7 Click OK Note FTP logs cannot be written to a syslog server Creating a Link to the Logs in the Shared...

Страница 203: ...y 1 From Settings click Management 2 Click to the right of Update 3 Click OK 4 Click Install Update 5 The Confirm Operation screen will open Enter the confirmation number then click OK You can also do...

Страница 204: ...1 From Settings click Management 2 Click to the right of Name Time Language 3 Click Edit 4 Click the Name tab then configure the TeraStation s name and description 203...

Страница 205: ...eckbox and enter a new NTP IP address or its hostname then click OK If an NTP server is specified by name instead of IP address make sure that a DNS server is configured for the TeraStation Note The i...

Страница 206: ...er functions To change the language displayed in Settings go to Advanced Settings or Easy Admin and click Language from the menu bar Choose your desired language from the drop down list Beep Alerts Yo...

Страница 207: ...CD and LEDs You may configure options for the LCD panel and adjust the brightness of the LCD panel and LEDs on the TeraStation 1 From Settings click Management 2 Click to the right of Notifications 3...

Страница 208: ...e your settings then click OK Jumbo Frames If your other network devices support jumbo frames you may be able to increase network performance 1 From Settings click Network 2 Click to the right of IP A...

Страница 209: ...3 Click the LAN port where the jumbo frames will be used 4 Select the desired Ethernet frame size and click OK 208...

Страница 210: ...e hub or router s Larger frame sizes may not transfer the data to the TeraStation correctly Changing the IP Address Normally the TeraStation s IP address is set automatically from a DHCP server on you...

Страница 211: ...e IP address will be changed 4 Disable DHCP and enter the desired IP address and subnet mask 5 Under Network Settings enter the default gateway and DNS server addresses If no changes are necessaries k...

Страница 212: ...twork communication Use LAN port 1 to access different network subnets from the TeraStation Access to a different network subnet is not possible from LAN port 2 since it doesn t have a default gateway...

Страница 213: ...TeraNavigator CD NAS Navigator2 was installed automatically NAS Navigator2 will run in the system tray when the computer is on Double click the NAS Navigator2 icon to start NAS Navigator2 Click a Buf...

Страница 214: ...gateway Sort by If you have multiple Buffalo NAS devices on the network you may choose to display them in order of hostname product name workgroup IP address subnet mask or default gateway Browse Open...

Страница 215: ...on the network again Open NAS Navigator2 Opens the NAS Navigator2 window Exit Exits NAS Navigator2 The following menus may be accessed from the Buffalo NAS device s properties page Name Description Co...

Страница 216: ...a utility program that makes it easy to display Settings change the Buffalo NAS device s IP address or check its drive If you installed the TeraStation with the TeraNavigator CD NAS Navigator2 was in...

Страница 217: ...e that lets you configure the Buffalo NAS device s IP address or open Settings I m here Causes your Buffalo NAS device to beep Label Color Selects the color of the name displayed below the icon The fo...

Страница 218: ...ve Changing the IP Address 1 Click the NAS Navigator2 icon in the Dock to start NAS Navigator2 2 Click the Buffalo NAS device s icon while holding down the control key then select Configure IP Address...

Страница 219: ...cted to another PC Volume is connected to another computer Displays the other computer s IP address User authorization Disabled No authentication Enabled User authentication is needed to connect to a...

Страница 220: ...Installation 4 Select NovaBACKUP and click Install Follow the procedure to finish installing NovaBACKUP Installing from Website If your TeraNavigator CD is version 1 20 or later install the software...

Страница 221: ...er 1 50 Displays the series name and the firmware version Note This is an example for TS3400D Depending on the unit model you are using the series name may be displayed differently Hostname IP Address...

Страница 222: ...14 Can t Mount Arrayx The RAID array cannot be mounted Run the RAID array disk check in Settings E16 Drivex Not Found Unable to find the drive The drive may be disconnected or may have failed After sh...

Страница 223: ...ing USB the drive I31 Push Func to Use New Drivex Displays when pressing the function button to rebuild the RAID after replacing the drive Press the function button to rebuild the RAID array I32 New D...

Страница 224: ...f the TeraStation s power I47 Don t Power Off System I48 Push Func to Start Failover This TeraStation is ready to become the failover backup for the main TeraStation Hold down the function button on t...

Страница 225: ...HCP server on the network If no DHCP server is available then an IP address will be assigned as follows IP Address 169 254 xxx xxx xxx is assigned randomly when booting the TeraStation Subnet Mask 255...

Страница 226: ...ame Sizes 1500 4084 7404 and 9216 bytes not including 14 bytes of header and 4 bytes of FCS USB Interface Standards Compliance USB 3 0 2 0 Data Transfer Rates USB 3 0 Max 5 Gbps USB 2 0 Max 480 Mbps N...

Страница 227: ...others refer to the label on the unit that the series name is printed If it says 1 5 A for the PSU ampacity your unit is EU region model Operating Environment Temperature 5 35 C 41 95 F Humidity 20 80...

Страница 228: ...ng interference that may cause undesired operation Only use the cables and accessories that are included in the package Don t use other accessories or cables unless specifically instructed to in the d...

Страница 229: ...idas adecuadas Este producto puede causar interferencias al utilizarlo en reas residenciales Debe evitarse utilizarlo as salvo si el usuario adopta medidas especiales para reducir las emisiones electr...

Страница 230: ...pakken Ikke bruk annet tilbeh r eller kabler med mindre spesielt instruert til gj re det i dokumentasjonen Bruk ikke USB kabler p tre meter eller mer for koble USB enheter til denne TeraStation serien...

Страница 231: ...e aksesuarlar kullan n Belgelerde zellikle belirtilmedik e ba ka aksesuar ve kablolar kullanmay n USB ayg tlar bu TeraStation serisine ba lamak i in 3 metre ve daha uzun USB kablolar kullanmay n CB Th...

Страница 232: ...For Customers in China CCC GB4943 1 2011 GB9254 2008 CLASS A GB17625 1 2012 A For Customers in Taiwan BSMI For Customers in Korea KC A 231...

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