PDF259774_00
April 12, 2001
55
Reference
No computer sounds until Wave/PC
™
system application is launched.
Re-install the Wave/PC software application.
The Wave/PC system application win-
dow looks strange. Colors are not
smooth and the information window
contains blocks.
Go to the Control Panel of your computer. Open the display properties and
change the color setting (if supported) from 256 to a greater color depth.
When the Wave/PC system is off, I still
hear sounds generated by other appli-
cations. Why?
Although the Wave/PC application is not running, the Wave/PC unit is still used
as computer speakers. To turn off all computer sounds, click the
Mute
button,
or right-click on the Wave/PC monitor icon and select
Exit
.
Tone alarm is sounding and I cannot
activate the snooze function using the
remote.
On the Wave/PC unit, press the
Snooze
button or the
On/Off
button to turn the
alarm off.
Table 1:
General Troubleshooting
Problem
What to do
Table 2:
AM/FM troubleshooting
Problem
What to do
The
AM/FM
buttons in the application
window are grayed and clicking on
them has no effect.
• Check the interface cable connection between your computer and the
Wave/PC system unit.
• Close all other programs that use the serial port.
• Close the Wave/PC monitor and launch the Wave/PC application again.
• Click the
Setup
button and click on the
General
tab. Click the
Search for
Wave/PC
button.
• Save all your work and restart your computer. If problem still persists, con-
tact Bose Customer Service.
Poor AM and FM reception.
• Move the Wave/PC system unit away from the computer monitor.
• If possible, connect the Wave/PC system unit to an AC outlet not used by
your computer system.
• To improve AM reception, turn the radio slightly.
• To improve FM reception if you are not using an external antenna, straighten
the power cord as much as possible.
• For improved FM reception, connect the supplied FM dipole antenna to the
external FM antenna jack on the back of the Wave/PC unit.
When tuning to a station having a
strong signal indicator, I get static.
When seeking next higher/lower sta-
tion, the seek operation never stops.
Cannot update my station list from the
Bose
®
server.
Check your internet connection.
A station in my local area is not listed
in the Station Finder, or the station
information is incorrect.
• Update the station list from the Bose server.
• Manually edit the information.
• Send an e-mail to Bose with the correct information so that the Bose server
can be updated. Click the
Setup
button and click on the
Internet
tab. Click
the
Tech Support
button. Enter your message and click the
Send
button.
The AM/FM radio turns off when I
close the Wave/PC system application
or when I shut down my computer.
By default, the Wave/PC system automatically turns off the radio when the
application is closed. To change this setting:
1.
Click the
Setup
button and click the
AM/FM
tab.
2.
Select, “Tuner should continue playing when application is shut down.”
Partial or missing information for a sta-
tion in the Station Finder.
Click the
Edit Station
button and edit the station information.
