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46
en | Troubleshooting
GPRS/GSM IP Communicator
F01U163066 | 01 | 2010.05
Installation and Operation Guide
Bosch Security Systems, Inc.
7.2.8
Control Panel Bus
Description:
The module is either programmed to receive bus messages (any non-zero bus address) and is
detecting no bus signals for the address to which it is programmed, or it was programmed
with a bus address of zero and any signal is detected. This mode is displayed for 30 sec. The
error automatically clears if condition is corrected at the control panel.
–
The ITS-DX4020-G is programmed for bus operation but no bus is detected,
–
The ITS-DX4020-G is programmed for the wrong bus address, or
–
The control panel is not yet programmed.
Solution:
1.
Check for complete bus wiring to the control panel.
2.
The ITS-DX4020-G is programmed for a bus address but no bus signals are detected, or
the module is programmed for a different bus address. Check the ITS-DX4020-G
configuration file for the correct bus address to match the control panel.
3.
The ITS-DX4020-G is programmed for “0”, but bus signals are detected. This might also
happen if the green and yellow wires intermittently touch a metal surface. Recheck the
ITS-DX4020-G configuration file for the correct bus address to match the control panel.
Disconnect the green and yellow wire if connected and prevent them from touching a
metal surface, or each other.
4.
Check the control panel’s configuration settings to make sure the module is enabled.
7.2.9
No Authorization
Description:
The control panel is configured to require authorization before changing its configuration. This
control panel authorization was not received. This scenario only effects the Easy Series
control panel, and is effected when in EN mode and the authorization code has been changed.
Solution:
1.
Ensure that control panel authorization is received before attempting configuration
changes. If the LEDs remain in this state for longer than 5 sec after you enter the control
panel authorization code, remove the CONFIG jumper to reboot the ITS-DX4020-G.
2.
Check the control panel’s authorization code (Easy Series control panels only).
7.2.10
Invalid Configuration SMS
Description:
Your wireless service provider account and communication channel are working correctly. The
ITS-DX4020-G received an improperly formatted SMS message. The module does not accept
another SMS message until the jumper is removed and replaced.
Solution:
1.
Check the formatting of the SMS message.
Refer to
Section 4.1.1 Enter CONFIG MODE, page 17
.
2.
Verify that the password is correct.
3.
Remove and replace the configuration jumper and try again.
4.
If the format appears correct but the SMS is not accepted, try to send the SMS from a
different phone or computer.
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