User Manual for BCL-X Series Laser Machine
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The repaired parts should be returned to our factory. After we test and repair the part, we
will give it back to the buyer. ( if the buyer is in arrears of spare parts, Bodor company
will cancel the warranty terms of the machine).
If the failure is not caused by the quality of parts, the buyer should pay the repair fees and
round-trip shipping cost.
Outside the warranty period:
The buyer should pay for repairs and round-trip shipping.
Door to Door Service Policies
Bodor supplies door to door service all over the world. Charging standards and service
processes are as below:
(A). Charging standards
:
1. Technician visa fees, domestic travel expenses (including transportation cost occurred
during handling documents);
2. Training and maintenance fees: $100/day/person
(
take the time of landing and starting
off of plane in customer’s country as standard
)
;
3. International round-trip tickets (reserved and paid by the buyer, and supply the e-ticket
information to our company );
4. Abroad accommodation(arranged and paid by the buyer)
(B).Overseas training/maintenance processes:
1. Bodor company will calculate the fees of item 1 and item 2 above, and then inform the
buyer. After the buyer pays the fees, Bodor company will arrange for the technician to
apply for a visa.
2. We will inform the buyer after the technician gets the visa. The buyer should supply
the round-trip ticket information mentioned above in item 3, and arrange accommodation
from item 4 after the technician arrives.
3. Only after getting the approval of Bodor company, the buyer can apply for an
extension for the training and maintenance.The buyers should pay for the“extend training
and maintenance service fees”before the start of the extend service.