
DATE PRINTED: 2/8/05 Revision Date: 04/15/04
OM-2205 Page 27
BLAZE KING WARRANTY
Gas stoves manufactured by Blaze King Industries and/or Valley Comfort Systems Inc. are covered by a limited lifetime
warranty against manufacturers defects in material and workmanship. Details of this comprehensive warranty program
are outlined below. In addition to the terms outlined for the limited lifetime warranty, our products carry a 5 year warranty
which covers mechanical and electrical components including labor costs outlined below. The combination of these
warranty policies provide a very strong coverage package that we are proud to offer you, our customers. Our Blaze King
tradition of building high quality products for over 25 years is really your most important assurance of quality but it's
comforting to know that should something fail (and it occasionally does) you are covered by a warranty policy that leads
the industry. To ensure coverage you must have your unit properly installed by an authorized Blaze King dealer and you
must register your ownership. Blaze King's warranty policy applies only to units sold in the USA or Canada. No person is
authorized to modify this warranty or make any additional warranties on behalf of the manufacturer, Blaze King.
Components and parts 5 year warranty:
Blaze King warrants the following parts; blower motors, door gasket, blower speed control, logs, pilot assembly, gas
valve, gas lines, thermocouple and/or thermopile against defects in material or workmanship to the original purchaser, for
five years following the date of purchase.
Labor costs during the 5 year warranty period:
Blaze King manufacturers warranty covers labor costs to the original purchaser based on our schedule of approved
charges, provided to our authorized dealers. Blaze King will only be responsible for labor costs provided by our
authorized dealers and based upon the schedule.
Limited Lifetime Coverage
This warranty contains different terms that cover specific parts of the gas appliance. Blaze King warrants the following
parts of the gas appliance against defects in material or workmanship to the original retail purchaser. For the first five
years of ownership, the combustion chamber, heat exchanger and burners will be replaced by Blaze King, conditional
upon production availability. From year 6 through to the end of ownership by the original purchaser, Blaze King will
provide replacement or repair of the aforementioned parts, conditional upon current production availability, at 50% of
current retail price but does not cover any charges relating to labor. This portion of the warranty coverage is not
transferable and applies only to the original purchaser.
How to Get Service
If this product requires repair or replacement due to defects in material or craftsmanship during the first five years of
ownership, contact your Blaze King dealer and explain the nature of the problem. If the dealer is unable to repair or
replace the product to your satisfaction then contact Blaze King at 509-522-2730 in the USA or 250-493-7444 in Canada.
If a replacement part is sent directly to you, please contact Blaze King to obtain a Return Authorization Number (RA#)
for all defective parts. Blaze King will refuse delivery of any returned packages not clearly showing an (RA#). All
expenses relating to the shipping of defective parts or entire stoves will be at purchaser's expense.
Legal Rights of Purchaser:
This warranty gives you specific legal rights and you may have other rights that vary from state to state (or province to
province).
Blaze King Assurance:
Included with each gas stove manufactured by Blaze King is a Warranty Card, which must be completed in its entirety
and returned to Blaze king within ten days from the date of purchase. Blaze King will be unable to properly administer the
warranty if the card is not completed and registered on file.
This Warranty will pay to repair and or replace parts which fail under normal usage at labor rates established by this
Agreement. Extra charges such as mileage, overtime or shipping are not covered. Nuisance calls are not covered by
this Warranty. This Warranty is for residential stoves and does not apply to commercial applications. Only failure
attributed to normal usage of the electronic and mechanical functions of the stove are covered. Failure due but not
limited to, abuse, negligence, impact, fire, lightning, power failures and or surges, rust and corrosion are not covered.
Damage and or repairs to cabinets and all exterior components, remote controls, and normal maintenance , related duct
work, power surges, electrical spikes or electrical circuit overloads, filters, knobs, glass, gaskets, block and tile etc., are
not covered. Additional or unusual utility bills incurred due to any malfunction or defect in equipment listed on this
Warranty are not covered. Labor cost of gaining access to or removal of a unit that requires special equipment or tools
such as cranes, ladder trucks, etc., are not covered. This Warranty does not include, cleaning, adjustments of the
customer controls, customer product education or any other regular service/maintenance functions. Labor, materials,
expenses or equipment required to comply with the law and or regulations set forth by any governmental agencies are not
covered by this Plan.
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