5. On the Security tab, in the Accepted community names section, add the community name that you typed in
step 3. The SNMP community name is read-only.
6. Select the Accept SNMP packets from any host or Accept SNMP packets from these hosts option, depending
on your organization's environment.
7. If you selected Accept SNMP packets from these hosts, type the IP address of the computer that hosts the
BlackBerry Monitoring Service.
8. Click Apply.
9. In the Services list, right-click SNMP Service. Click Restart.
Configure the BlackBerry Monitoring Service to monitor a BlackBerry
Enterprise Server
Before you begin: Verify that the computer that hosts the BlackBerry® Enterprise Server has access to the computer
that hosts the BlackBerry Monitoring Service.
1. In a browser, type https://<server_name>:8443/webconsole/app, where <server_name> is the FQDN of the
computer that hosts the BlackBerry Monitoring Service.
2. Log in as an administrator that has permissions to access the BlackBerry Monitoring Service.
3. On the Configuration menu, expand Servers.
4. Click Manage Servers.
5. Click the Edit icon for the BlackBerry Enterprise Server that you want the BlackBerry Monitoring Service to
monitor.
6. In the SNMP Configuration section, type the SNMP port number that the SNMP service on the BlackBerry
Enterprise Server computer uses.
7. In the SNMP Configuration section, type the SNMP community name that the SNMP service on the BlackBerry
Enterprise Server computer uses.
8. In the SNMP Configuration section, select the Monitoring status check box.
9. Click Save.
Configure the BlackBerry Mail Store Service to use a local
system account
After you complete the BlackBerry® Enterprise Server installation process, you can change the account that the
BlackBerry Mail Store Service uses to run to a local system account. If you do so, the BlackBerry Mail Store Service
does not start and you cannot log in to the BlackBerry Administration Service unless you add the executables for
IBM® Lotus® Domino® to the system environment variables.
Upgrade Guide
Configure the BlackBerry Mail Store Service to use a local system account
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