Blackberry Enterprise Server, Руководство по модернизации, Страница: 6 / 88

Configure the BlackBerry Mail Store Service to use a local system account.................................................... 69
Store database credentials for the local system account................................................................................. 70
Provisioning the BlackBerry Collaboration Service as a trusted application.................................................... 70
Manually provision the BlackBerry Collaboration Service as a trusted application.................................. 71
Turn off automatic provisioning of the BlackBerry Collaboration Service as a trusted application.......... 71
12 Troubleshooting the BlackBerry Enterprise Server upgrade process............................................................... 73
Failed to write License Key to the Database..................................................................................................... 73
Previous version detected but no database available...................................................................................... 73
Could not open ID file....................................................................................................................................... 73
Attempt to establish connection failed with security reason "3"..................................................................... 74
You encounter errors when you try to upgrade the BlackBerry Configuration Database................................ 74
You cannot resolve errors that occur when you move users........................................................................... 74
A third-party tool did not install and the BlackBerry Enterprise Server setup application closed................... 74
The BlackBerry Monitoring Service cannot monitor events............................................................................. 75
Restore a BlackBerry Configuration Database.................................................................................................. 75
Various BlackBerry Enterprise Server components do not start...................................................................... 76
You cannot access the BlackBerry Administration Service............................................................................... 76
You cannot create a user account in the BlackBerry Administration Service................................................... 77
The BlackBerry Administration Service pool name is the same as the FQDN of the host computer................ 77
IBM Lotus Domino takes a long time to complete cluster replication.............................................................. 78
Some web services do not function correctly after upgrading the BlackBerry Enterprise Server for IBM
Lotus Domino....................................................................................................................................................
78
13 Glossary............................................................................................................................................................ 79
14 Provide feedback.............................................................................................................................................. 83
15 Legal notice....................................................................................................................................................... 84