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If you upgrade a BlackBerry Enterprise Server 4.1 instance, the upgrade process deletes any software
configurations that you created. Document the existing software configurations before you start the upgrade
process so that you can create the software configurations again after the upgrade process is complete. For
more information, see the BlackBerry Enterprise Server Administration Guide.
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If you configured database mirroring for the BlackBerry Configuration Database, you must verify that the
principal database is available before you upgrade the BlackBerry Enterprise Server.
1. Log in to the computer using the Windows® account that the BlackBerry Enterprise Server services run on.
2. Stop the IBM® Lotus® Domino® server.
3. In the Windows Services, change the startup type of the IBM Lotus Domino server to manual.
4. In the BlackBerry Enterprise Server installation files, double-click setup.exe.
5. In the Setup type dialog box, select Use an existing BlackBerry Configuration Database.
6. In the Database information dialog box, perform the following actions:
a. Verify the names of the database server and BlackBerry Configuration Database that the BlackBerry
Enterprise Server uses.
b. If you configured the database server to use static ports, select the Static option. If the static port number
is not 1433, in the Port field, type the port number.
7. In the Database mirroring options dialog box, if you want to configure database mirroring, select the Add
support for database mirroring check box and type the name of the database server that hosts the mirror
database in the Name of the mirror database server field. The setup application does not create the BlackBerry
Configuration Database on the mirror Microsoft SQL Server; it adds a registry key to the computer that includes
the name of the mirror Microsoft SQL Server.
8. In the Setup options dialog box, for the first upgrade in the BlackBerry Domain and to install the BlackBerry
Administration Service, under Additional Components, select BlackBerry Administration Service. If you do not
want to install the BlackBerry Administration Service, you must perform the first upgrade in the BlackBerry
Domain on a computer that the BlackBerry Administration Service is already installed on.
9. When the setup application prompts you to restart the computer, click Yes.
10. Log in to the computer using the same account that you used in step 1.
11. If you upgrade from the BlackBerry Collaboration Service for use with Windows® Messenger, in the Instant
messaging settings dialog box, type the Microsoft® Office Communicator Web Access server address.
12. In the Administration settings dialog box, perform the following actions:
a. In the Pool name field, type an FQDN that the setup application can use to create the BlackBerry
Administration Service web address. If you install only one BlackBerry Administration Service instance in
the BlackBerry Domain, you can accept the default pool name. If you install more than one BlackBerry
Administration Service instance in the BlackBerry Domain, you must create a DNS entry for the pool name
that is not the name of a computer and is mapped to the IP address of each BlackBerry Administration Service
instance.
b. In the New password and Confirm password fields, type the password for the SSL certificate that the
BlackBerry Administration Service uses to authenticate with browsers. You must use the same password
for every BlackBerry Administration Service instance in the BlackBerry Domain.
Upgrade Guide
Upgrade the BlackBerry Enterprise Server software by overwriting the existing version and using the
existing BlackBerry Configuration Database
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