Verify that you configured the correct permissions on the database server that hosts the BlackBerry Configuration
Database.
1. Perform one of the following actions:
• Log in to the computer that hosts the database server as a local administrator or using a Windows® account
that has SQL administrator permissions.
• Log in to the computer that hosts the BlackBerry Enterprise Server.
2. Copy the BlackBerry Enterprise Server 5.0 SP3 installation files to the computer.
3. Extract the contents to a folder on the computer.
4. Navigate to <extracted_folder>\Database.
5. Open the BesMgmt.cfg file in a text editor.
6. Change the file to include information that is specific to your organization's environment.
7. Change CMD=Install to CMD=Upgrade.
8. Change BACKUP=false to BACKUP=true.
9. If you logged in to the computer that hosts the BlackBerry Enterprise Server, you must specify the USERID and
PASSWORD for the account that has SQL administrator permissions.
10. Save and close the file.
11. Open a command prompt window.
12. Navigate to <extracted_folder>\Database.
13. Type CreateDB.exe BESMgmt.cfg.
BESMgmt.cfg properties
Property
Description
CMD
This property specifies the type of action that the CreateDB executable must
complete (for example, whether to install or upgrade the BlackBerry®
Configuration Database).
DATABASE_NAME
This property specifies the name of the BlackBerry Configuration Database.
SERVER
This property specifies the name of the database server that hosts the
BlackBerry Configuration Database. If a database instance hosts the
BlackBerry Configuration Database, follow the format
database_server_name\database_instance_name.
USERID
If you use database authentication, this property specifies the user name
of the database account that has server administrator permission and
database creator permission.
PASSWORD
If you use database authentication, this property specifies the password for
the database account.
SCRIPT_ROOT
This property specifies the path to the DBInstallScripts folder.
Upgrade Guide
Removing the BlackBerry MDS Integration Service
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