Item
Requirement
•
if using Windows Server 2008, to support audio attachments, Windows
Media® Format SDK (for more information, visit
support.microsoft.com
to read article 972098)
•
if using Windows Server 2003, to support audio attachments, Windows
Media Player 9 or later
network proximity
A high-speed, switched connection between the BlackBerry Enterprise
Server and messaging servers
monitoring
To support the BlackBerry Monitoring Service, the SNMP service must be
running
File and Printer Sharing
If using Windows Server 2003, to permit the BlackBerry Controller to
monitor BlackBerry Enterprise Server components, install File and Printer
Sharing
For more information, see the documentation for Windows Server
System requirements: BlackBerry Administration Service
and BlackBerry Web Desktop Manager
The following system requirements apply to the computer that you install the BlackBerry® Administration Service
and BlackBerry® Web Desktop Manager on.
Item
Requirement
operating system
Any of the following operating systems:
•
Windows Server® 2003 SP2 (32-bit or 64-bit)
•
Windows Server 2003 R2 SP2 (32-bit or 64-bit)
•
Windows Server 2008 SP2 (32-bit or 64-bit)
•
Windows Server 2008 R2
•
Windows Server 2008 R2 SP1
•
Microsoft hotfix 955839 installed on the computer that hosts the
BlackBerry Administration Service and BlackBerry Web Desktop
Manager
memory
A minimum 1.2 GB of memory
BlackBerry Web Desktop Manager
users
To support BlackBerry Web Desktop Manager users, the following
conditions:
•
Internet accounts and passwords for IBM® Lotus® Domino® for
BlackBerry Web Desktop Manager users
•
all user accounts located on the same IBM Lotus Domino server
Upgrade Guide
System requirements: BlackBerry Administration Service and BlackBerry Web Desktop Manager
13