INSTALLATION, OPERATION AND MAINTENANCE MANUAL
Bisolid Automat OM-BAV05/02/2018/EN
72
10.2. PELLET BURNER TROUBLESHOOTING
Failure
Reason
Solution
The burner is installed
on a heating boiler, but
the temperature in the
heated rooms is low.
Insufficient thermal power.
It is necessary to increase thermal
power rate of the burner.
Low water temperature setup.
It is necessary to increase the value of
the water temperature setup.
It is also necessary to check the
circulation water temperature setup,
adjusted in the burner controller
Low setup temperature of the
room thermostat (if connected).
It is necessary to increase the
temperature setup of the room
thermostat.
The burner is installed
on a heating boiler, and
the temperature in the
heated rooms is high.
Thermal power, exceeding the
consumption
It is necessary to reduce the burner’s
thermal power rate.
High adjusted temperature
It is necessary to decrease the setup
value (recommended minimum is up to
60
o
C) or the circulation water
temperature setup, defined in the
controller.
High setup temperature of the
room thermostat (if connected).
It is necessary to decrease the setup
temperature of the room thermostat.
The burner is switched
on, but there is no
combustion process.
There is no operation setup.
Check the operation setup from the
burner control module
Difficult fuel ignition.
Low quality wood pallets
Their humidity is probably higher than
the normal needed for the burner
operation, it is necessary to change
the pellets.
The fuel ignition is
accompanied by strange
noises.
Insufficient chimney draft.
It is necessary to check the condition
of the chimney and the equipment to
which the burner is installed and to
clean the ash deposits. Even after
cleaning, it may be needed to adjust
the system operating parameters – ask
for assistance a service provider.
Overheating of the boiler
to which the burner is
installed
Lack of heat load or incorrect
adjustment of the thermal power of
the burner or the boiler.
Missing or failure of the two-way
safety valve.
It is necessary to check the proper
operation of the boiler-burner system
and to adjust eventually the operating
parameters - to be performed by a
specialist. After boiler cool-down and
failure removal, the emergency
thermostat has to be deactivated
(unscrew protective cap, press the
button and screw the cap back), start
the burner by restarting it.
Fuel does not ignite.
No wood pellets in the fuel hopper. The fuel hopper, from which the burner
auger transports the fuel, must be
loaded.
No fuel in the burner combustion
chamber.
The process of initial firing can be
renewed by restarting the burner
Presence of fuel on the burner
grate, but it is not fired or it has
burned out and there is no
combustion process
Clean the fuel gathered on the burner
grate.
If the ignition heating element is out of
order or inactive, then it must be
replaced
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