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AXIS P1445-LE-3 License Plate Verifier Kit

Troubleshooting

Troubleshooting

Unknown vehicles are marked as accepted

If the application lets in vehicles with license plates that are not in the allowlist, one probable reason is that the comparison
allows a deviation of one character.
For example, if

AXI S1234

is in the allowlist the application accepts

AXI SI234

.

Similarly, if

AXIS 1234

is in the allowlist the application accepts

AXI 1234

.

The connection between the application and controller or relay module doesn’t work

Make sure the controller, or relay module, allows data traffic through HTTP. To find out how to change this setting, go to the user
manual for the corresponding device.

For users of AXIS Camera Station

Set up AXIS License Plate Verifier

When a device is configured with AXIS License Plate Verifier, it is considered as an external data source in AXIS Camera Station.
You can connect a view to the data source, search for the license plates that are captured by the device, and view the image
of the license plates.

Note

• It requires AXIS Camera Station 5.38 or later.

• AXIS License Plate Verifier requires a license.

Limitations:

•

After a new external data source is added, you need to close and reopen the Data search tab to view the events related
to the newly added data source.

1. Download AXIS License Plate Verifier from

. You need to log in with your MyAxis account and select your device

model.

2. In the device’s configuration page, go to

Settings > Apps.

2.1 Install and activate the application. See

AXIS License Plate Verifier user manual

2.2 Start the application.

2.3 Configure the application. See

AXIS License Plate Verifier user manual

.

3. For an existing AXIS Camera Station installation, renew your server certificate that is used to communicate with the client.

3.1 Go to

Configuration > Security > Certificates > Certificate renewal

.

3.2 Click

Renew

.

3.3 Restart AXIS Camera Station service.

4. Turn on time synchronization to use the AXIS Camera Station server as the NTP server. See

Server settings

.

5. Add the device to AXIS Camera Station.

5.1 Go to

Configuration > Devices > Add devices

.

5.2 Select your device in the list and click

Add

. If your device is not listed, use

Manual search

to find it manually.

5.3 Select

Continuous

as the recording method, click

Install

.

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Содержание P1445-LE-3

Страница 1: ...AXIS P1445 LE 3 License Plate Verifier Kit User Manual ...

Страница 2: ...atching license plates 15 Give limited access to operators 16 Set up secure connection 16 Clear all events 16 Vehicle entry and exit scenario 17 Open a barrier for known vehicles using a relay module 17 Open a barrier for known vehicles using the camera s I O 18 Get notified about an unauthorized vehicle 19 Vehicle access control scenario 20 Connect to a door controller 20 Integration 23 Use profi...

Страница 3: ...ense Plate Verifier Kit consists of an AXIS P1445 LE Network Camera and pre installed AXIS License Plate Verifier application making it a kit for automated vehicle entry and exit management AXIS P1445 LE 3 uses an allowlist and a blocklist to verify access to controlled areas such as parking lots 3 ...

Страница 4: ...mendations When you select the mounting location remember that direct sunlight can distort the image for example during sunrise and sunset The mounting height for a camera in a Access control scenario should be half of the distance of that between the vehicle and the camera The mounting height for camera in a Free flow slow traffic license plate recognition scenario should be less than half of the...

Страница 5: ...ure distance 7 20m 23 65 ft This example is based on the AXIS P1455 LE 3 License Plate Verifier kit Capture distance x Mounting height y 7 0 m 23 ft 3 0 m 9 8 ft 10 0 m 33 ft 4 0 m 13 ft 15 0 m 49 ft 6 0 m 19 5 ft 20 0 m 65 ft 10 0 m 33 ft The camera s mounting angle should not be larger than 30 in any direction Mounting angle from the side 5 ...

Страница 6: ... tilt Step by step guide When you first run the application set up Free flow or Access control using the step by step guide If you want to make changes later on it can be found in the Settings tab under Configuration wizard Free flow In Free flow the application can detect and read license plates in slow speed traffic on larger access roads city centers and enclosed areas like campuses ports or ai...

Страница 7: ...080 11 In the Device ID field type the name of the device or leave as is 12 Under Event types select one or more of the following options New means the first detection of a license plate Update is either a correction of a character on a previously detected license plate or when a a direction is detected as the plate moves and is tracked across the image Lost is the last tracked event of the licens...

Страница 8: ...age Note For detailed settings see Push event information to third party software on page 23 1 In the Protocol drop down list select one of the following protocols TCP HTTP POST 2 In the Server URL field type the server address and port in the following format 127 0 0 1 8080 3 In the Device ID field type the name of the device or leave as is 4 Under Event types select one or more of the following ...

Страница 9: ...account You set a password the first time you log in to the device 1 Type a password Follow the instructions about secure passwords See Secure passwords on page 9 2 Retype the password to confirm the spelling 3 Click Add user The password has now been configured Important If you lose the password for the root account go to Reset to factory default settings on page 63 and follow the instructions Se...

Страница 10: ...atically jump back to default position Make sure the region of interest stays in position after you have saved the settings 1 Go to Settings 2 Click Edit area of interest 3 To improve verification and captured images go to Zoom and adjust the slider to your needs 4 To have the camera automatically focus on the vehicles click Autofocus To set the focus manually go to Focus and adjust it with the sl...

Страница 11: ...images go to Resolution 3 To change the rotation of the captured image go to Image rotation 4 To change how you save your captured images go to Save full frame License plate crop saves only the license plate Vehicle crop saves the entire captured vehicle Frame downsized 480x270 saves the entire image and reduces the resolution to 480x270 Full frame saves the entire image at full resolution Set up ...

Страница 12: ...select Allowlisted 3 Under Delete events after select 30 days Note To detect an inserted SD card when the app is running you need to restart the app If an SD card is installed in the camera the app will automatically choose the SD card as the default storage AXIS License Plate Verifier uses the cameras internal memory to save up to 1 000 events using license plate crops as the frame If you use lar...

Страница 13: ...scription field at the top of the list Click the disk icon to save Customize list names You can change the name of any of the lists to fit your specific use case 1 Go to List management 2 Go to the list menu of the list you want to change 3 Select Rename 4 Type the name of the list The new list name will be updated in any existing configurations Import allowlisted license plate numbers You can imp...

Страница 14: ...he other cameras 1 Go to List management 2 Under Camera synchronization type the IP address username and password 3 Click 4 Click Camera synchronization 5 Check that the date and time under Last sync updates accordingly Schedule lists Lists can be scheduled to only be active during certain times during certain days of the week To schedule a list Go to List management Go the list menu of the list y...

Страница 15: ...l To avoid false detections we recommend that you lower the threshold value with 0 05 at a time 3 Check that the algorithm detects the license plates as expected Allow fewer characters on license plates The application has a default minimum number of characters for a license plate to be detected The default minimum number of characters is five You can configure the application to detect license pl...

Страница 16: ...Operators can be given a limited access to the app using an URL This way they only have access to the Event log and List management The URL can be found under Settings User rights Set up secure connection To protect communication and data between devices for example between the camera and the door controller set up a secure connection with HTTPS using certificates 1 Go to Settings Security 2 Under...

Страница 17: ...ier 4 Axis I O relay module 5 IP communication Open a barrier for known vehicles using a relay module This example use case explains how to set up AXIS License Plate Verifier together with a relay module to open a barrier for a known vehicle driving through a specific region of interest ROI into let s say a parking area Requirements Camera physically installed and connected to the network AXIS Lic...

Страница 18: ... the List management tab 15 Enter the license plate number in the Allowlist field Note The physical input ports 1 to 8 on the relay module correspond to ports 1 to 8 in the drop down list However the relay ports 1 to 8 on the relay module correspond to ports 9 to 16 in the drop down list This is valid even if the relay module only has 8 ports 16 Check that the application identifies the license pl...

Страница 19: ...on drop down list select in 9 In the ROI drop down list select the area of interest you would like to use or if you would like to use all 10 Check that the application identifies the license plate number in the allowlist as a known vehicle and that the barrier opens as expected Note You can change the name of any of the lists to fit your specific use case Get notified about an unauthorized vehicle...

Страница 20: ...h AXIS License Plate Verifier 2 IP communication 3 Axis network door controller with card reader 4 I O communication 5 Barrier 6 Optional third party software Connect to a door controller In this example we connect the camera to a network door controller which means the camera works as a sensor The camera forwards the information to the controller which in turn analyzes the information and trigger...

Страница 21: ...te Verifier webpage 2 Go to the Settings Access control 3 Go to Type and select Controller in the drop down list 4 Enter the following information the IP address for the controller in format 192 168 0 0 the username for the controller the password for the controller 5 Click Connect 6 If the connection is successful Gatecontroller shows up in the Network Door Controller name drop down list Select G...

Страница 22: ...nd for each user add the credential License plate 7 Click Add credential again and enter the license plate information 8 Click Add new group and enter the information 9 To add users to a group drag and drop Users to the user group 10 To give users access drag and drop the Door to the user group 11 To limit the access time drag and drop a Schedule to the user group Overview of AXIS Entry Manager us...

Страница 23: ...d running on the camera 1 Go to Integration Push events 2 In the Protocol drop down list select one of the following protocols TCP HTTP POST Type the user name and password 3 In the Server URL field type the server address and port in the following format 127 0 0 1 8080 4 In the Device ID field type the name of the device or leave as is 5 Under Event types select one or more of the following optio...

Страница 24: ...ense plate Update is either a correction of a character on a previously detected license plate or when a a direction is detected as the plate moves and is tracked across the image Lost is the last tracked event of the license plate before it exits the image It also contains the direction of the license plate Note Direction is only included in the filename when Lost or Update is selected 9 To turn ...

Страница 25: ... address In the AXIS License Plate Verifier app 1 Go to Integration Direct integration 2 Add the IP address or URL to the 2N device 3 Select Connection type 4 Select what the Barrier is used for 5 Type your username and password 6 Click Enable integration 7 Click Save To check in the integration is working 1 Go to 2N IP Verso 2 Go to Status Events 25 ...

Страница 26: ... License Plate Verifier Kit Hardware overview Hardware overview 1 I O connector 2 Audio connector 3 Status LED indicator 4 Control button 5 microSD card slot 6 Network connector 7 Part number P N Serial number S N 26 ...

Страница 27: ...ding firmware version and serial number Status NTP sync Shows NTP synchronization information including if the device is in sync with an NTP server and the time remaining until the next sync NTP settings Click to go to the Date and time page where you can change the NTP settings Device info Shows device information including firmware version and serial number Upgrade firmware Click to go to the Ma...

Страница 28: ...gher CPU and memory usage Client stream information Turn on to show dynamic information about the video stream used by the browser that shows the live video stream The bitrate information differs from the information shown in a text overlay because of different information sources The bitrate in the client stream information is the bitrate of the last second and it comes from the encoding driver o...

Страница 29: ...ou re not sure of your region s power line frequency check with the local authorities Rotate Select the preferred image orientation Zoom Use the slider to adjust the zoom level Autofocus area Click to show the autofocus area This area should include the area of interest Autofocus Click to make the camera focus on the selected area If you don t select an autofocus area the camera focuses on the ent...

Страница 30: ...n or exposure time Sharpness Use the slider to make objects in the image appear sharper by adjusting the edge contrast If you increase the sharpness it may increase the bitrate and the amount of storage space needed as well Wide dynamic range WDR Turn on to make both bright and dark areas of the image visible Local contrast Use the slider to adjust the contrast of the image A higher value makes th...

Страница 31: ...with a color temperature around 5500 K Fixed outdoors 2 Fixed color adjustment for cloudy weather condition with a color temperature around 6500 K Street light mercury Fixed color adjustment for ultraviolet emission in mercury vapor lights common in street lighting Street light sodium Fixed color adjustment that compensates for the yellow orange color of sodium vapor lights common in street lighti...

Страница 32: ...n automatically and uses only the following shutter speeds 1 50 s 50 Hz and 1 60 s 60 Hz Flicker free 50 Hz The camera adjusts the aperture and gain automatically and uses the shutter speed 1 50 s Flicker free 60 Hz The camera adjusts the aperture and gain automatically and uses the shutter speed 1 60 s Flicker reduced This is the same as flicker free but the camera might use shutter speeds faster...

Страница 33: ...ess noise at the expense of details in moving objects move the slider towards Low noise If you want to prioritize the preservation of details in moving objects at the expense of noise and bandwidth move the slider towards Low motion blur Note You can change the exposure either by adjusting the exposure or by adjusting the gain If you increase the exposure time it results in more motion blur and if...

Страница 34: ...ization EIS Turn on to get a smoother and steadier image with less blur We recommend you to use EIS in environments where the device is mounted in an exposed location and subject to vibrations due to for example wind or passing traffic Focal length Use the slider to adjust the focal length A higher value leads to higher magnification and a narrower angle of view while a lower value leads to a lowe...

Страница 35: ...igher Visible effects in some scenes through less noise and a lower level of detail in regions of lower interest for example where there s no movement Extreme Visible effects in most scenes The bitrate is optimized for smallest possible storage Dynamic FPS frames per second Turn on to allow the bandwidth to vary based on the level of activity in the scene More activity requires more bandwidth Lowe...

Страница 36: ...date modifier F to show yyyy mm dd Click to add the time modifier X to show hh mm ss 24 hour clock Click to select any of the modifiers shown in the list to add them to the text box For example a shows the day of the week Size Select the desired font size Appearance Select the text color and background color for example white text on a black background default Select the position of the overlay in...

Страница 37: ...ly delete the mask Audio Device settings Input Shows the type of input Allow stream extraction Turn on to allow stream extraction Input type Select the type of input for instance if it s a microphone or line in Power type Select power type for your input Activate changes Click to activate your selection Separate gain controls Turn on to adjust the gain separately for the different input types Auto...

Страница 38: ...your computer Delete Delete the audio clip from the device Recordings Click to filter the recordings From Show recordings done after a certain point in time To Show recordings up until a certain point in time Source Show recordings based on source Event Show recordings based on events Storage Show recordings based on storage type Click to play the recording Click to stop the recording Click to sho...

Страница 39: ... The device s performance might be affected if you run several apps at the same time Start Start or stop the app Open Click to access the app s settings The available settings depend on the application Some applications don t have any settings System Date and time The time format depends on the web browser s language settings Note We recommend you to synchronize the device s date and time with an ...

Страница 40: ...ss through Select if a user is allowed to connect to the device through the HTTP HTTPS or both HTTP and HTTPS protocols HTTPS is a protocol that provides encryption for page requests from users and for the pages returned by the web server The encrypted exchange of information is governed by the use of an HTTPS certificate which guarantees the authenticity of the server To use HTTPS on the device y...

Страница 41: ... OAK Click Get key to fetch the owner authentication key This is only possible if the device is connected to the internet without a firewall or proxy SNMP The Simple Network Management Protocol SNMP allows remote management of network devices SNMP Select the version of SNMP to use v1 and v2c Read community Enter the community name that has read only access to all supported SNMP objects The default...

Страница 42: ...by a Certificate Authority CA A self signed certificate offers limited protection and can be used before a CA issued certificate has been obtained CA certificates You can use a CA certificate to authenticate a peer certificate for example to validate the identity of an authentication server when the device connects to a network protected by IEEE 802 1X The device has several pre installed CA certi...

Страница 43: ...ate itself regardless of what network it is connected to EAP identity Enter the user identity associated with the client certificate EAPOL version Select the EAPOL version that is used in the network switch Use IEEE 802 1x Select to use the IEEE 802 1x protocol Prevent brute force attacks Blocking Turn on to block brute force attacks A brute force attack uses trial and error to guess login info or...

Страница 44: ...te the root user Anonymous users Allow anonymous viewers Turn on to allow anyone to access the device as a viewer without having to log in with a user account Allow anonymous PTZ operators Turn on to allow anonymous users to pan tilt and zoom the image Events Rules A rule defines the conditions that must be met for the product to perform an action The list shows all the currently configured rules ...

Страница 45: ... you will get an error message when uploading files Username Enter the username for the login Password Enter the password for the login Use temporary file name Select to upload files with temporary automatically generated filenames The files get renamed to the desired names when the upload completes If the upload is aborted interrupted you don t get any corrupt files However you probably still get...

Страница 46: ...temporary files This way you know that all files that have the desired name are correct Email Send email to Enter the email address to send emails to To enter multiple addresses use commas to separate them Send email from Enter the email address of the sending server Username Enter the username for the mail server Leave this field empty if the mail server does not require authentication Password E...

Страница 47: ... in AXIS OS Portal MQTT client Connect Turn on or off the MQTT client Status Shows the current status of the MQTT client Broker Host Enter the hostname or IP address of the MQTT server Protocol Select which protocol to use Port Enter the port number 1883 is the default value for MQTT over TCP 8883 is the default value for MQTT over SSL 80 is the default value for MQTT over WebSocket 443 is the def...

Страница 48: ...d message Turn on to send messages Use default Turn off to enter your own default message Topic Enter the topic for the default message Payload Enter the content for the default message Retain Select to keep the state of client on this Topic QoS Change the QoS layer for the packet flow MQTT publication Use default condition prefix Select to use the default condition prefix that is defined using th...

Страница 49: ...ogin enter the password SMB version Select the SMB storage protocol version to connect to the NAS If you select Auto the device tries to negotiate one of the secure versions SMB 3 02 3 0 or 2 1 Select 1 0 or 2 0 to connect to older NAS that don t support higher versions You can read more about SMB support in Axis devices here Add share even if connection test fails Select to add the network share ...

Страница 50: ...t is ext4 due to its resilience against data loss if the card is ejected or if there is an abrupt power loss However you need a third party ext4 driver or application to access the file system from Windows Encrypt Encrypt data that is stored Decrypt Decrypt data that is stored Change password Change the password required to encrypt the SD card Click Use tool to activate the selected tool Onboard s...

Страница 51: ...lso support UPnP Each NAT traversal protocol can be used separately or in different combinations depending on the network environment ICE The ICE Interactive Connectivity Establishment protocol increases the chances of finding the most efficient path to successful communication between peer devices If you also enable STUN and TURN you improve the ICE protocol s chances STUN STUN Session Traversal ...

Страница 52: ... the authentication ID used for authenticating against the SIP server If it is the same as the user ID you don t need to enter the authentication ID Caller ID The name which is presented to the recipient of calls from the device Registrar Enter the IP address for the registrar Transport mode Select the SIP transport mode for the account UPD TCP or TLS When you select TLS you get the option to use ...

Страница 53: ...bilities offered by network video technology ONVIF enables interoperability between different vendor products increased flexibility reduced cost and future proof systems Add user Click to add a new ONVIF user Username Enter a unique username New password Enter a password for the user Passwords must be 1 to 64 characters long Only ASCII printable characters code 32 to 126 are allowed in the passwor...

Страница 54: ...erate alarms when the camera lens is sprayed since it is impossible to distinguish that event from other situations where the image turns dark in a similar way for example when the lighting conditions change Turn on this parameter to generate alarms for all cases where the image turns dark When it s turned off the device doesn t generate any alarm when the image turns dark Audio detection These se...

Страница 55: ...on to detecting if an input is open or closed you can also detect if someone has tampered with it that is cut or shorted To supervise the connection requires additional hardware end of line resistors in the external I O loop Logs Reports and logs Reports View the device server report Click to show information about the product status in a pop up window The Access Log is automatically included in t...

Страница 56: ... and edited from this page SSH server Secure Shell SSH Turn on to allow a user to securely log on and perform shell and network services over the network Maintenance Restart Restart the device This does not affect any of the current settings Running applications restart automatically Restore Return most settings to the factory default values Afterwards you must reconfigure the device and apps rein...

Страница 57: ...and return all settings to the factory default values When you choose this option you can t revert to the previous firmware version after the upgrade Autorollback Upgrade and confirm the upgrade within the set time If you don t confirm the device reverts to the previous firmware version Firmware rollback Revert to the previously installed firmware version Calibrate Click to reset the optics to the...

Страница 58: ...isk of data loss and corrupted recordings Do not remove the SD card while the product is running Unmount the SD card from the product s webpage before removal This product supports microSD microSDHC microSDXC cards For SD card recommendations see axis com microSD microSDHC and microSDXC Logos are trademarks of SD 3C LLC microSD microSDHC microSDXC are trademarks or registered trademarks of SD 3C L...

Страница 59: ...cations In addition to the 0 V DC reference point and power DC output the I O connector provides the interface to Digital input For connecting devices that can toggle between an open and closed circuit for example PIR sensors door window contacts and glass break detectors Digital output For connecting external devices such as relays and LEDs Connected devices can be activated by the VAPIX Applicat...

Страница 60: ...equires AXIS Camera Station 5 38 or later AXIS License Plate Verifier requires a license Limitations After a new external data source is added you need to close and reopen the Data search tab to view the events related to the newly added data source 1 Download AXIS License Plate Verifier from axis com You need to log in with your MyAxis account and select your device model 2 In the device s config...

Страница 61: ...ch result to go to the related recording to track the event 7 7 Click to export the search results to a txt file Technical issues clues and solutions If you can t find what you re looking for here try the troubleshooting section at axis com support Problems upgrading the firmware Firmware upgrade failure If the firmware upgrade fails the device reloads the previous firmware The most common reason ...

Страница 62: ...s can be assigned manually For instructions go to axis com support Certificate error when using IEEE 802 1X For authentication to work properly the date and time settings in the Axis device must be synchronized with an NTP server Go to System Date and time The device is accessible locally but not externally To access the device externally we recommend you to use one of the following applications f...

Страница 63: ...enance Factory default and click Default Upgrade the firmware Important Preconfigured and customized settings are saved when you upgrade the firmware provided that the features are available in the new firmware although this is not guaranteed by Axis Communications AB Important Make sure the device remains connected to the power source throughout the upgrade process Note When you upgrade the devic...

Страница 64: ... Use identical streams wherever possible to maintain a high frame rate Stream profiles can be used to ensure that streams are identical Accessing Motion JPEG and H 264 video streams simultaneously affects both frame rate and bandwidth Heavy usage of event settings affects the product s CPU load which in turn affects the frame rate Using HTTPS may reduce frame rate in particular if streaming Motion...

Страница 65: ...User Manual Ver M15 2 AXIS P1445 LE 3 License Plate Verifier Kit Date March 2022 Axis Communications AB 2018 2022 Part No T10126900 ...

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