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STX88810 STX Evaluation Platform Module
Series User’s Manual
Ultra DMA/66/100 Reference
69
6. What are some common troubleshooting steps?
-
Make sure the cable is Ultra ATA/66/100 capable. An Ultra ATA/66/100-capable
cable is a 40-pin, 80-conductor cable with a black connector on one end, a blue
connector on the other end and a gray connector in the middle. In addition, line 34
on the cable should be notched or cut (this may be difficult to see with the human
eye).
-
Make sure the system board is capable of Ultra ATA/66/100. An Ultra ATA/66/100
capable system board has a detect circuit with a capacitor for detecting line 34
missing on the cable. If there is no capacitor, the system can wrongly detect the
presence of an Ultra ATA/66/100 cable and therefore try to configure the device
for a higher transfer rate.
-
Some system boards may not successfully handle Ultra ATA/66/100 on both ATA
(IDE) channels. If you have difficulty, consider troubleshooting with the device in
the Primary Master position.
-
Contact the system board manufacturer for the latest BIOS upgrade and any Ultra
ATA/66/100 special device drivers or patches.
-
Make sure the operating system is DMA capable and that the DMA mode is
activated. (For Windows 95/98, check Device Manager | Drive Settings tab for a
check box.)
-
Make sure the drive is Ultra ATA/66/100 capable and has been configured to run
at Ultra ATA/66/100 transfer rates. (Seagate drives require an Ultra ATA/66/100
activation utility.)
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