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G - TECHNICAL AND LEGAL INFORMATION
2 - WARRANTY
• This product is guaranteed for parts and labour
for 3 years from the date of purchase. Proof of
purchase must be retained for the duration of
the warranty period.
• The warranty does not cover damage caused
by negligence, knocks or accidents.
• The parts of this product must not be opened
or repaired by any persons not employed by
Avidsen.
• The warranty will be void if the device is
tampered with.
•
Your motor drive benefits from a 10-year
warranty against corrosion. This warranty
covers perforation caused by corrosion
(excluding fasteners, motor brackets and
electronic components). This warranty covers
motor drive failure caused by corrosion.
3 - HELP AND SUGGESTIONS
• If, despite the care we have taken in designing
our products and drafting these instructions,
you do encounter difficulties when installing
your product or you have any questions, we
recommend you contact one of our specialists
who will be glad to help.
• If you encounter operating problems during
the installation or a few days afterwards, it is
essential that you are in front of your installation
when contacting us, so that one of our
technicians can diagnose the source of the
problem, as it will probably be the result of a
setting that is incorrect or an installation that is
not to specification.
Contact our after sales service team technicians:
0 892 701 369
Monday to Friday, 9pm to 12pm, and 2pm to 6pm.
4 - PRODUCT RETURNS - AFTER SALES
SERVICE
If, despite the care we have taken in designing and
manufacturing your product, it needs to be returned
to our customer service centre.
Avidsen undertakes to keep a stock of spare parts
for this product throughout the contractual warranty
period.
5 - EU DECLARATION OF CONFORMITY
Avidsen declares, under its sole responsibility, that
the equipment with reference number 114170
complies with the applicable Union harmonisation
legislation. Its conformity has been assessed
pursuant to the applicable standards in force:
- Directive RED 2014/53/EU
EN 300220-1 V3.1.1
EN 300220-2 V3.2.1
- Directive LVD 2014/35/EU
EN 60335-1:2012 + A11:2014 + A13:2017 +
A1:2019 + A14:2019 +A2:2019
EN 60335-2-103:2015
EN 62233:2008
EN 62479:2010
- Directive EMC 2014/30/EU
EN 301489-1 V2.2.3
EN 301489-3 V2.1.1
Avidsen declares, under its sole responsibility,
that the remote control included in the 114170 kit
complies with the applicable Union harmonisation
legislation. Its conformity has been assessed
pursuant to the applicable standards in force:
- Directive RED 2014/53/EU
EN 300220-1 V3.1.1
EN 300220-2 V3.2.1
- Directive LVD 2014/35/EU
EN 62479:2010
EN 62368-1:2014 + A11:2017
- Directive EMC 2014/30/EU
EN 301489-1 V2.2.3
EN 301489-3 V2.1.1
The above-mentioned products comply with the
RoHS 2011/65/EU Directive and delegated directive
2015/867/EU.
Signed by Alexandre Chaverot, CEO, on behalf of
Avidsen
19 avenue Marcel Dassault, 37200 Tours, France
Tours, 21/02/2022
