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Appendix B: Troubleshooting

63

System Information

VENUE System

• Type of console(s) and rack(s)

• Any option cards that are installed

• VENUE  software  version

Computer

• Make, model, processor speed

• Amount of system RAM

• Operating system (version of Windows or 

Mac OS)

• Any Drivers, Disk Utilities, or other system-

related applications you may have installed

Pro Tools Hardware

• Type of cards, interfaces, or peripherals

Hard Drives

• Make,  Model

• Drive  size  (GB)

• Drive speed (RPM)

• Drive type (SCSI, FireWire, IDE/ATA)

• Utility used to format the drive

• Number and size of partitions on the drive

Pro Tools Software

• Pro Tools software version

• Plug-In versions

• Other Pro Tools software options or com-

ponents

• Additional plug-ins from Avid 

Development Partners

Other Hardware

Refer to the manufacturer’s documentation for 
operational details. 

The most common hardware additions include:

• 1394 (FireWire) cards for Windows systems 

(manufacturer, model)

• Video Capture cards (manufacturer, model)

To verify that your hardware is qualified for use 
with your Pro Tools system, visit:

www.avid.com/compatibility

Other Software

If you are using other audio or video applica-
tions, refer to the manufacturer’s documenta-
tion for operational details.

Make note of any other software that was run-
ning when a problem occurred.

Diagnostic Information

Note any DAE errors or other error codes you en-
counter. Additionally, note the ability to repro-
duce the problem under different conditions, 
for example, with another session, or after 
changing settings (such as the Hardware Buffer 
Size). 

Содержание Live Recording

Страница 1: ...Live Recording Guide for VENUE Systems and Pro Tools...

Страница 2: ...diaComposer MIDI I O MIX MultiShell Nitris OMF OMF Interchange PRE ProControl Pro Tools M Powered Pro Tools Pro Tools HD Pro Tools LE QuickPunch Recti Fi Reel Tape Reso Reverb One ReVibe RTAS Sibelius...

Страница 3: ...nections 5 HDx Connections 6 VENUE MADI Connections 7 Redundant Output Connections 8 HD Interfaces and HDx Connections 9 Chapter 3 Configuring VENUE and Pro Tools 11 Configuring VENUE Systems 11 Confi...

Страница 4: ...Using VENUE Link 47 Appendix A Sychronization 53 Synchronizing Redundant Output Configurations 53 Using an External Master Clock 54 Synchronizing an HD Interface and HDx 54 Locking Pro Tools to Time C...

Страница 5: ...ifferent operating modes for re cording and playing back Pro Tools audio All Systems All VENUE recording options FWx HDx and VENUE MADI offer assignable inputs and out puts Assignables are patched in...

Страница 6: ...RE parameters are ignored sources from Pro Tools are reset to default i e taken direct into VENUE When switching back to Stage mode previous input channel gain and PRE settings are restored Any adjust...

Страница 7: ...are and software it has tested and approved For complete system requirements and a list of Avid qualified computers operating systems hard drives and third party devices refer to the latest informatio...

Страница 8: ...arn in a classroom setting at a certified Pro Tools training center Products and Developers Learn about Avid prod ucts download demo software or learn about our Development Partners and their plug ins...

Страница 9: ...etup dialogs Connecting External Hard Drives to FWx If your Pro Tools computer only has one FireWire port and you are using an external FireWire hard drive as your record volume connect a FireWire cab...

Страница 10: ...n the Pro Tools IO Setup and Hardware Setup dialogs To use VENUE Link you must also connect an Ethernet cable between systems See Chapter 5 Us ing VENUE Link Figure 2 HDx recording and playback config...

Страница 11: ...using optical connections MADI OPTICAL 1 IN OUT MADI COAXIAL 1 OUT IN MADI OPTICAL 2 IN OUT MADI COAXIAL 2 OUT IN PORT 1 PORT 2 SRC AES EBU AC 100 240V 50 60HZ 5A SRC WORD CLOCK WORD CLOCK LOOP SYNC I...

Страница 12: ...puts Assign able channels from both cards 16 channels x 2 are freely available A separate input connection is required to use MADI 2 assignable inputs on the VENUE system Additional word clock connect...

Страница 13: ...ion Connect the HD series audio interface to the last Pro Tools HD card in the sequence the HD card farthest away from the Core card A word clock connection between the VENUE system and the audio inte...

Страница 14: ...Live Recording Guide 10...

Страница 15: ...send digital splits of your VENUE system Stage input channels your Stage inputs must be enabled and active To enable a digital split of your Stage input channels 1 Do one of the following to put your...

Страница 16: ...incom ing signal from Pro Tools This results in the same apparent levels for Pro Tools inputs and Stage inputs To enable Virtual Soundcheck mode 1 Put your system into Config mode 2 Go to the Options...

Страница 17: ...nputs section of the System Configura tion page beneath Inputs 1 48 select Stage 1 or Stage for Mix Rack 4 For systems with a second Stage Rack In the Inputs section of the System Configuration page b...

Страница 18: ...Inputs 49 96 select MADI 2 then select Input Mode from the pop up menu 6 For each MADI card present click the Input Format pop up menu and choose one of the fol lowing input options Optical Priority d...

Страница 19: ...following depending on your configuration If you have two HDx cards installed click Enable HDx 2 an click Copy Stage 1 or Stage for Mix Rack Outputs to HDx 2 If you have an HDx card installed in slot...

Страница 20: ...etup dialog do the following Click the Inputs tab and click the Default button Click the Outputs tab and click the Default button 5 Confirm that your VENUE system hardware appears in the IO Setup dial...

Страница 21: ...each setting are shown at the bottom of the Playback Engine dialog If Pro Tools needs more memory for the DAE Play back Buffer it will prompt you to restart your computer 4 Click OK to confirm and cl...

Страница 22: ...xt choose Setup Preferences and click the Operation tab 8 In the Record section under Open Ended Re cord Allocation select Use All Available Space 9 Click OK Hardware settings for VENUE MADI and HD MA...

Страница 23: ...ge 11 for more information Creating a Session You can create sessions in the following ways Creating a session from VENUE automati cally using VENUE Link requires Pro Tools HD 8 1 x and higher and VEN...

Страница 24: ...ppears as the session name You can accept the name or edit it 7 Click Save 8 The session is created and new automatically named tracks appear IO routing is also automat ically assigned Creating a Sess...

Страница 25: ...ive 6 Name your session and click Save The new session is created Pro Tools provides two main windows in sessions the Edit window Window Edit and the Mix window Window Mix Choose Window Edit to view t...

Страница 26: ...ost cases you will not be able to change this value when connected to a VENUE system 3 Click OK 4 Select the drive where you want to save the session The session should be saved on a dedi cated audio...

Страница 27: ...rack name and add comments if desired 3 Click Next to name other displayed tracks 4 Click OK when done naming tracks 5 Proceed to Assigning Inputs to Tracks for Re cording on page 24 New Tracks dialog...

Страница 28: ...u as available on your system For HDx choose a Stage1 or Stage2 input or For VENUE MADI choose an A HD MADI or B HD MADI input channel between 1 48 Pro Tools Input Path selector showing current track...

Страница 29: ...racks recorded from digital splits of VENUE Stage input channels select Output and choose one of the following as available on your system For HDx choose an HD1 or HD2 output or For VENUE MADI choose...

Страница 30: ...5 Select one of the following options If you select Install Template In System the session template will be available in the Pro Tools Session Quick Start dialog on that Pro Tools system only or If y...

Страница 31: ...the Locked option 11 Close the information window To use a session template on Mac 1 In Pro Tools open the session template using the File Open Session command When you open a session saved as a Stat...

Страница 32: ...o a Read Only file Recording the Main L R Mix For FWx HDx and VENUE MADI You can record the Main L R mix using the VENUE system Direct Outs Direct Outs give you discrete output level controls for the...

Страница 33: ...the Main L R Direct Outs to in the VENUE Patchbay To change the track s input assignment click the Input Path selector and choose the input 4 Click the track s Record Enable button The Record Enable...

Страница 34: ...to the recording output in VENUE can help to keep your Pro Tools tracks from peaking while re cording Inserting a limiter or compressor to the tracks in Pro Tools will not limit or compress the incom...

Страница 35: ...Create and name audio tracks 3 Assign track inputs so they correspond to the assignable channels you patched the bus out puts to in the VENUE Patchbay To change a track s input assignment click the I...

Страница 36: ...recorded using digital splits also serve as the basis for HDx or VENUE MADI Virtual Soundchecks The pickoff point for each channel split is post analog input gain but pre digital trim and all channel...

Страница 37: ...ngaged 4 In Pro Tools confirm the record level A con servative recording level is best with live record ings Try to keep record level peaks in Pro Tools to between 3 and 6 dB See Chapter 2 Hardware Co...

Страница 38: ...corded using a direct digital split 3 Do one of the following to put your system into Config Mode Press the Console Config switch on the console or Double click the Mode box in the bottom right corner...

Страница 39: ...hich include channel input gain settings in both Snapshots This way you can adjust input gains for Pro Tools inputs to approximate the input gains for the Stage inputs and then store those settings in...

Страница 40: ...ess En ter on the keyboard 4 Do the following to create the Snapshot with live Stage inputs active Create a new Snapshot and name it and In the Scope section of the Snapshots page click the In and PRE...

Страница 41: ...y changes including the input patch made while the Pro Tools inputs are active 11 You can recall the previous Snapshot to go back to your live Stage Inputs Changes made while working in the Snapshot w...

Страница 42: ...Rack or Mix Rack or into a Pro Tools HD interface and re cord them to Pro Tools using VENUE system Di rect Outs On the VENUE System To record audience mics using Direct Outs 1 Make sure the VENUE syst...

Страница 43: ...If you patched the mics into a Stage input click the Input Path selector and choose the corresponding VENUE assignable channels as patched in the VENUE system Patchbay or If you patched the mics into...

Страница 44: ...Adjusting the fader in Pro Tools will not affect the record level only the monitor level 8 In the Edit window toolbar or in the Trans port window Window Transport click the Re cord button to arm the T...

Страница 45: ...nk can also be used with both ECx Ethernet Control for the remote operation of VENUE systems and Satellite Link for cen tral control of multiple Pro Tools systems from one Pro Tools system all to thei...

Страница 46: ...ed Alternatively you can use an Ethernet hub and connect standard Ethernet cables between your VENUE system the hub and the remote computer Mac To connect a Mac computer directly to your VENUE system...

Страница 47: ...k connec tions services list 3 Choose Manually from the Configure menu 4 Enter the following IP address 10 0 0 2 Subnet Mask 255 255 255 0 Router none required 5 Click Apply 6 Go to Enabling VENUE Lin...

Страница 48: ...P 4 In the Internet Protocol Properties window select Obtain an Address Automatically 5 Click OK to close the Internet Protocol proper ties window 6 Click OK to close the Network Connection Properties...

Страница 49: ...m pop up menu When a connection is es tablished connected is displayed next to the name of the connected VENUE system 7 On the VENUE tab of the Peripherals dialog confirm that your VENUE and Pro Tools...

Страница 50: ...iguration For peripheral A enter Stage 1 for Stage in puts 1 16 For peripheral B enter Stage 17 for Stage inputs 17 32 For peripheral C enter Stage 33 for Stage inputs 33 48 For dual Stage Rack system...

Страница 51: ...o Tools peripheral use this feature to update the VENUE related track names without affecting the other non VENUE tracks Create a Session from VENUE When you choose to create a Pro Tools session from...

Страница 52: ...ts one for one to facilitate Virtual Sound checks Track order top to bottom in the Edit window and left to right in the Mix window fol lows the channel order on your VENUE system Pat ched Naming and s...

Страница 53: ...Pro Tools This routing can be changed These tracks appear after tracks for Stage inputs to the right in the Mix window and below in the Edit window VENUE Channel Type Track Name Appended With Group o...

Страница 54: ...uent recalls of that Snapshot can locate cue the Pro Tools playback cursor to the associated Marker In performance this is a great way for the VENUE operator to be able to precisely con trol Pro Tools...

Страница 55: ...ally named to match the corresponding VENUE Snapshot To locate to a Pro Tools marker when recalling a VENUE Snapshot 1 Make sure Pro Tools is either playing back or stopped 2 On the VENUE System go to...

Страница 56: ...click the Marker in the Markers ruler to open the Edit Memory Locations dialog 2 In the General Properties section deselect VENUE Snapshot 3 Click OK Recalling the VENUE Snapshot does not locate the P...

Страница 57: ...mation For the Mix Rack a clock source jumper cable must be installed in the Mix Rack for proper clocking See What s New in VENUE 2 9 for more information Using Third Party MADI Devices When using a t...

Страница 58: ...word clock in ports on any connected external devices Set the word clock rate of the connected external devices to 48kHz Synchronizing an HD Interface and HDx When using an HD interface along with HD...

Страница 59: ...l Integrated Time Code VITC for positional reference Getting Started Before connecting and configuring for synchro nization you will need the following informa tion from the provider of the video ref...

Страница 60: ...to the last audio interface in the chain Leave the last Loop Sync Out connec tor in the chain unconnected 5 Connect a DigiSerial cable from the SYNC pe ripheral serial connector to the DigiSerial port...

Страница 61: ...eference SD as your Clock Reference choose NTSC or PAL or If you selected Video Reference HD as your Clock Reference choose the video refer ence rate that is being sent to you 10 In the Time Code Sett...

Страница 62: ...nsport If recording does not commence the Online button will continue to flash indicating that Pro Tools is not receiving time code If you need to start recording anyway deselect the Online button cli...

Страница 63: ...system and Pro Tools you should save an image of your system drive using a backup utility such as Bombich Carbon Copy Cloner Mac or Norton Ghost Windows By doing this you can quickly restore your sys...

Страница 64: ...as the recognized interface When an HD interface is used with HDx it appears in I O Setup Possible Solution Open the I O Setup dialog Setup IO click the Inputs tab and click Default Click the Outputs...

Страница 65: ...llocation Options then click Change and choose the folder To create subfold ers in this folder select the Create Subfolders for Audio Video and Fade Files option 5 When you are finished click OK Savin...

Страница 66: ...dio data Background Applications Any software utilities that run in the background or generate disk ac tivity such as virus protection disk optimiza tion or file savers should be turned off or re move...

Страница 67: ...com ponents Additional plug ins from Avid Development Partners Other Hardware Refer to the manufacturer s documentation for operational details The most common hardware additions include 1394 FireWir...

Страница 68: ...ro Serra Boulevard Daly City CA 94014 3886 USA Technical Support USA Visit the Online Support Center at www avid com support Product Information For company and product information visit us on the web...

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