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Live Recording Guide 62
Computer Stops Playing Back
Problem
When recording or playing back a session, your
computer stops and you encounter -9073 errors
(“Disk too slow or fragmented”).
Possible Solution
Try changing the DAE Playback Buffer settings.
To change the DAE Playback Buffer size:
1
Go to
Setup > Playback Engine
.
2
From the DAE Playback Buffer pop-up menu,
select the highest available setting. Memory re-
quirements for each setting are shown at the
bottom of the Playback Engine dialog.
3
Click
OK
.
4
If the problem persists, go back and select the
next higher level and click OK .
5
If Pro Tools needs more memory for the DAE
Playback Buffer, it will prompt you to restart
your computer.
Performance Factors
There are several conditions that may adversely
affect the performance of Pro Tools. These
include:
Network Connections Close any network con-
nections unless you are using them for network
interchange of audio data.
Background Applications Any software utilities
that run in the background or generate disk ac-
tivity, such as virus protection, disk optimiza-
tion, or file savers, should be turned off or re-
moved.
Screen Savers
Screen saver software should be
completely disabled on your computer before
running Pro Tools.
Power Saver Features
Some automatic power
saver features, such as those that spin down the
system hard drive, can affect Pro Tools perfor-
mance. These features should be turned off.
Before You Call Avid Support
Register Your System
Register your VENUE system, and each record-
ing option, as well as your Pro Tools system by
following the instructions on the Registration
Information Card included with your system.
By registering, you become eligible to receive
the following:
• Technical support information
• Software update and upgrade notices
• Hardware warranty information
Gather Important Information
Avid wants to help you resolve problems as
quickly and efficiently as possible. If you collect
the following information before you contact
Avid Support, it will make the diagnosis of your
problem easier.