Page 74 - Web Callback Rules Wizard
Rules Wizard User’s Guide
Setting Up Rule Actions
What do you want to do with the request?
After you have described the conditions, you must define an action. The Web
Callback Rules Wizard gives you a choice of destinations. You can send a
callback request to a designated multimedia queue from the list. You could have
one queue responsible for responding to tech support requests, another for
general inquiries and another for sales.
Specifying Rule Actions
1. Select the multimedia queue to which you want the callback request to go
for treatment.
2. Click
Next.
Page 74 - Rules Wizard User’s Guide
MultiMedia Module Administrator's Manual
Web Callback Rules Wizard 40DHB0002USEB
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Issue 1a (05/29/2003)
