Methods
54 VTel Programmer Guide
BusyOverride
IDL Syntax
ORBStatus BusyOverride( in string phonenumber );
Description
If in call, and presets are on, changes the current preset to Busy and disallows
any attempts to change the preset for the remainder of the call unless by means of
another override command (such as
ReadyOverride
or
WrapUpOverride
).
If not in call, or presets are not on, behaves like the Busy command.
Input
Parameters
Output
Parameters
None.
Examples
[VTel.BusyOverride("1234")]
[VTel.BusyOverride()]
Notes
This method is dependent on the telephone switch and the type of phone
assigned. Refer to the IDL chapter of your Telephony Services manual.
BusyPhoneset
IDL Syntax
ORBStatus BusyPhoneset( void );
Description
If there are no active calls, this sets the entire phoneset to the Busy state. If there
are active calls, the result is switch dependent (see the documentation for your
telephone switch).
Input
Parameters
None.
Output
Parameters
None.
Examples
[VTel.BusyPhoneset()]
Notes
This method is dependent on the telephone switch. Refer to the IDL chapter of
your Telephony Services manual to determine availability.
Name
Required
Description/Comments
phonenumber
No
Dialable number or null (default phone).
Содержание Interaction Center
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