Issue 3.0 May 2002
31
Chapter 1:
Getting started
Getting started explains how to perform the following tasks in Avaya Call Management
System (CMS):
●
Defining a report’s name, access, type, and option
on page 31
This is the first task in designing your custom report.
●
Changing a report’s access, description, or report option
on page 38
●
Deleting a custom report
on page 39
You perform these tasks via the Edit Report: Report Select window.
To complete the design of a custom report, you must also follow the procedures in
Chapter 2, Chapter 3, and Chapter 4, and, optionally, Chapter 5.
To create, change, or delete a custom report, you must have read and write permission for
the Custom Reports subsystem.
Defining a report’s name, access, type, and option
Defining a reports’s name, access, and type explains how to define the following elements
of your custom report:
●
Name
●
Access
●
Type
●
Option
Note:
You cannot define a custom report with a timetable. If you are a CMS
administrator, you can also specify the owner of the report you are defining
(see
Define the user ID
in this procedure). If you are not a CMS
administrator, you can define a report with only you as the owner.
To design a new custom report, perform the following tasks in the order indicated:
1.
Access the Report Select window
on page 32
2.
Assign a name to the report
on page 33
3.
Enter a report description
on page 34
