Glossary
173
Synapse SB67020/SB67025 Deskset User’s Guide
Back to Contents
greeting, preset:
The voice message that plays to callers if the user has not recorded an
outgoing message.
Group Mailbox:
Provide general delivery of voicemail messages to a group within an
organization. Only subscribers can access these voicemail messages.
hard key:
Any physical key on the Deskset, Cordless Handset, or Gateway. Examples
include
MENU
and
1
on the Deskset; and
SELECT
and
CANCEL
on the SB67010 Gateway.
hard reset:
An action that restores factory default settings.
Hold announcement:
A recorded message to play while calls are on hold. It can be
combined with music on hold.
hunt group:
A telephone company feature that allows calls to a busy phone number to
roll over to the next available line or a Synapse system ring group feature where
unanswered calls are forwarded to the next available extension in a predefined group of
extensions.
icon:
A small picture in the display that presents status information.
Idle:
The mode of a device when it is not involved in call or call setup activity.
interference:
Electrical signals close by that cause degraded audio performance for
cordless devices.
internal call:
A phone call made from one of your Synapse system extensions to another
extension.
IP address (Internet Protocol address):
An individual numeric identification assigned to
devices on your LAN.
key beep:
When enabled, pressing a key plays a tone.
LAN (Local Area Network):
A communications network that allows data devices to
communicate with each other.
LCD (Liquid Crystal Display):
The screen that provides instructions and feedback.
LED (Light Emitting Diode):
A small light on a device that indicates status.
live dial:
Dialing after the phone is off hook.
main menu, Auto Attendant:
The Auto Attendant messages and actions that are
available to callers before the callers take additional actions.
MoH (Music on Hold):
Music or other audio that plays to an external caller that has been
put on hold by a Synapse user.
multi-zone paging:
Paging through a multi-zone overhead paging system. The overhead
loudspeakers are configured in multiple areas and transmit messages independently.
mute:
Stop sending your voice to the other party during a phone call.
off hook:
Indicates that you are on a phone call, have lifted the corded handset, or have
pressed
SPEAKER
or
HEADSET
to answer a call or to prepare to make a call. You are off
hook from the moment that you hear a dial tone to when you hang up a call.
OHP (overhead paging) system:
An amplified public address system.
on hook:
Indicates that no corded handset, speakerphone, Cordless Handset, or corded
or Cordless Headset is active.
