NOVUS AUTOMATION
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18.8
PROBLEMS DURING FIRMWARE UPDATE VIA USB INTERFACE
If there are problems during the firmware update, it is recommended to perform the following procedure:
Before upgrading the firmware, verify if the latest version of
NXperience
has been installed.
If a failure occurs during firmware update, the following message will be displayed:
Figure 65 –
Firmware failure
Click
OK
and verify if the device is still available for the update. If it is, click on
Program
again:
Figure 66 –
Firmware update
If
NXperience
has been closed and/or it is no longer possible to find the device on the update screen, it is necessary to close the
NXperience
, turn
off the
LogBox Wi-Fi
and reconnect the device to the USB interface for a new attempt.
Figure 67 –
Firmware failure
If the
NXperience
shows an error while reading the configuration, as shown in the figure below, and the device display is off, try the procedure
described in the following step.
Figure 68 –
Error reading configuration
On the
NXperience
startup screen, pressing the Ctrl + Shift + F12 keys simultaneously will cause the firmware update screen to reappear, as
shown in
Fig. 70
.
Figure 69 –
NXperience home screen