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AllSync IQ Installation Manual

Troubleshooting Wired Signal Circuit

Glossary

Appendix

Troubleshooting

Installation

Intr
oduction

SiteSync IQ Installation Manual

If you have trouble operating wired signal circuits, follow these troubleshooting steps:
1. Signal circuits not responding to programmed events:

a. Make certain that the AllSync IQ status is set to AUTO:

Press

, enter User Lock, if applicable, and press

b. Confirm that signal circuits are enabled. From the View Circuits screen:

Press

to enter the Enable Circuits screen to view or change the control status of individual circuits.

c. Confirm that signal circuits and events programmed to control them are assigned to the same schedule.

d. Check for correct voltage at signal relay contacts. The COM (common) terminals should measure full voltage all the time.

CAUTION:

Warranty may be voided if LCD/Keypad cover is removed prior to contacting Technical Support at American Time

at 800-328-8996.

2. Signal circuit(s) On when they should be Off:
a. Press

, enter User Lock, if applicable, and press

. Then choose circuit(s) to activate/deactivate.

b. If the circuit does not toggle On or Off, check for stray voltage on the signal relay normally open contacts.

Note:

You can try disabling the surge protection circuitry by switching it off (see diagram). These switches are located

inside the wiring compartment. Remove power to the AllSync IQ master and signal circuit lines before removing cover to

access wiring.

Circuit Menu

Enable Cir: OK=Done

1=On 2=On 3=On

4=On 5=On 6=On

COM

CLOCK 1

COM

CLOCK 2

COM

BELL 1

COM

BELL 2

COM

BELL 3

COM

BELL 4

COM

BELL 5

COM

BELL 6

Circuit Protection

Switches

SIGNAL RELAYS

If the problem cannot be resolved after following these steps, please call Technical Support at American Time at 800-328-8996.

Содержание AllSync IQ ASQMSTR-00X2E

Страница 1: ...Installation and Operation Manual Part H004658 Rev 4 February 2016 AllSync IQ Wired Master Clock...

Страница 2: ...Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation All electrical power and signal wiring connected to the A...

Страница 3: ...4 Banner Text 34 Display Settings 34 Auto DST Settings 34 USB Flash Drive 34 Troubleshooting AllSync IQ 35 Ethernet 36 Remote Connect 37 Wired Clock Circuit 38 Wired Signal Circuit 39 Secondary Clocks...

Страница 4: ...able clock codes for controlling a wide range of clock types Two level password security Manual advance of impulse clock types Automatic Daylight Saving Time and Leap Year correction Programmable Cust...

Страница 5: ...circuits all wires connected to the power clock and signal circuit terminals must be insulated to 300vac Appendix I shows wiring connections to the master clock and the secondary clocks for all clock...

Страница 6: ...roller configuration menus Press O wSelect local time zone by using the keys or enter a time code from Appendix B Press O and skip to y If a custom time zone is needed press 99 and O and continue to x...

Страница 7: ...floating dates for DST START DATE Use to scroll week day and month Press O to move to the next field Use on the bias selection to change and Use keypad to enter bias Press O to accept Select floating...

Страница 8: ...bnet Mask Press O Use the keypad to enter the Gateway IP This is the IP address of your network s Gateway device Enter preceding zeros as necessary Gateway IP Press O Use the keypad to enter the Time...

Страница 9: ...en completed You will no longer be prompted on power up for the setup information The AllSync IQ should now show the correct time and date on its display screen Your AllSync IQ is now set up for prope...

Страница 10: ...Time Server addresses or use the address of a server on your local network nImportant Note Time Servers provide time sync for UTC Time but do not set Time Zone or DST settings This option provides ti...

Страница 11: ...ary Press O OR Press O to accept the default set at the factory from the list of known good Internet Time Servers in Appendix A g The unit will prompt you to enter the Port Number This is for Remote C...

Страница 12: ...partment of the AllSync IQ a Remove knockout s b Use copper conductors only c Use strain relief connector fittings in the knockout holes to secure the wires d Route the wires into the wiring compartme...

Страница 13: ...Enter the time shown on the secondary clocks to the nearest minute The time entered should be in 12 hour format as AM PM settings are irrelevant Press O The time difference between the secondary cloc...

Страница 14: ...Connect signal wires to the circuit relay terminals a Route the power feed line of each circuit to the COM terminal of the desired circuit 1 6 being connected b Route the switched load line of each ci...

Страница 15: ...IQ Master Each circuit can be assigned one schedule at a time For example Schedule 01 with 4 events might be assigned to Circuit 1 and Schedule 03 with 10 events might be assigned to Circuit 2 vProgr...

Страница 16: ...accept the schedule number d The Event Saved screen briefly appears followed by the Select Event Time screen e If a new event is to be programmed with the same assigned schedule days and duration as t...

Страница 17: ...ned to the schedule or Press to latch assigned circuits on until a later event turns them off or Press to turn off assigned circuits that were previously turned on Press O to accept event duration The...

Страница 18: ...nth or 00 for all days and press O Pressing 2 in the Choose Screen 4e brings up the Select Day screen At this screen Press 1 7 keys to add or remove days individually or Press 8 to add weekdays 9 to a...

Страница 19: ...g special events Press O to accept the assigned day For recurring events this brings up the Event Time screen c This screen shows the start time of the event To change start time Use the number keys t...

Страница 20: ...nt Menu From here b Press 2 to access the Chronological Sort screen The options given are Sort or Cancel Sort Either selection will go to the Hour screen 6c c At the Hour screen indicate the hour to s...

Страница 21: ...he Ethernet option can also be programmed via the Remote Connect web interface see page 25 Signal Circuit Menu uSetting Signal Circuit Schedule and Duration a Press P3 Enter User Lock unless User Lock...

Страница 22: ...and indicates an on default To change the default duration for a circuit press the number of the circuit i e 1 e The Select Circuit Duration screen shows the current default duration for the selected...

Страница 23: ...ent at 6 00am Automatically switching assigned schedules for a circuit This feature allows for programming of a schedule change on any circuit This may be handy for setting a holiday schedule for exam...

Страница 24: ...p asiqxxxxxx Press the Enter key nNote If using DHCP Host Name the network or computer connected to the AllSync IQ Master for configuration must be on the same subnet for Host Name to work properly Fi...

Страница 25: ...r to name the AllSync IQ Master This is useful for users that have more than one AllSync IQ Master to manage nNote Device Name does not show on the LCD display of the master The Banner Text found in t...

Страница 26: ...just Impulse Clocks box will appear For example setting the Clock Code selector to 2 will enable impulse clock operation Figure 6 The Calculated Adjustment will automatically adjust the impulse clocks...

Страница 27: ...d for any changes to take effect Time Zone This drop down contains a list of all time zones Daylight Saving Time This drop down contains AUTO CUSTOM or OFF Event Tab The Event Tab allows you to create...

Страница 28: ...change to This only appears if a Schedule Change Event is selected f Duration Duration of event Does not apply for Schedule Change Events g Time The specified time of the event h Weekdays M F Weekend...

Страница 29: ...ect a Schedule This is the schedule that the circuit will switch to at the specified date time b Date Time This is the date time in which the schedule for the circuit will switch 5 Switching 2 This ha...

Страница 30: ...P Address This displays the IP address of the time server After changing this field press the Update button Ethernet 1 5 Alternate Time Server IP Address This displays the IP address of the alternate...

Страница 31: ...lSync IQ master Ethernet is the only sync option available 6 Time Display Format This allows the user to change the Time Display Format on the LCD screens The Update button must be pressed for changes...

Страница 32: ...ate a Press 2 b Enter the year by pressing the four digit number i e 2015 Press c Enter the month by pressing the two digit number i e 01 Press d Enter the date by pressing the two digit number i e 01...

Страница 33: ...ntroller This screen only displays the sync options that your System Controller supports a Press the number that corresponds to your time sync priority b Enter the minutes and seconds that the System...

Страница 34: ...also be set a Display size Press 1 and choose 1 for large or 2 for small b Contrast Ratio Press 2 and use the and keys to change the contrast Press O when finished Auto DST Settings From the Config M...

Страница 35: ...TION Danger of explosion if battery is incorrectly placed Replace only with the same or equivalent type 3 Power outage during Daylight Saving Time correction If there is a power outage during the corr...

Страница 36: ...twork settings see Ethernet Installation section of this manual Make sure the AllSync IQ master is configured properly 5 Change the Time Server IP address to a different timeserver among those listed...

Страница 37: ...and press O Press 2 to enter the Enable Disable menu Press 1 to enter the Remote Prog menu If Remote Programming is Disabled press 1 to enable and press O 3 Confirm all Network settings see Ethernet I...

Страница 38: ...p to 24 hours for secondary clocks to re synchronize to the system controller 3 Ensure there is sufficient voltage across each secondary clock 4 If fewer that 25 AllSync secondary clocks are connected...

Страница 39: ...tage all the time CAUTION Warranty may be voided if LCD Keypad cover is removed prior to contacting Technical Support at American Time at 800 328 8996 2 Signal circuit s On when they should be Off a P...

Страница 40: ...ient voltage across each secondary clock 4 If fewer than 25 AllSync secondary clocks are connected to the system controller the secondary clocks might not recognize the correction from the AllSync IQ...

Страница 41: ...then click OK In Windows 10 1 Open the Control Panel icons view and click on the Date and Time icon 2 Click on the Internet Time tab and click on the Change Settings button 3 If prompted by UAC click...

Страница 42: ...awaii HST 10 10 NO 09 USA Indiana East 5 5 NO 10 USA Mountain MST MDT 7 6 YES 11 USA Pacific PST PDT 8 7 YES 12 USA Midway Island Samoa SST 11 11 NO 13 USA Wake Islands WAKT 11 11 NO 14 UTC 0 0 0 CONF...

Страница 43: ...on Appendix C Tone Generator Wiring ALLSYNC IQ MASTER TERMINALS NO H N E COM NC CLOCK 1 NO COM NC CLOCK 2 NO COM BELL 1 NO COM BELL 2 NO COM BELL 3 NO COM BELL 4 NO COM BELL 5 NO COM BELL 6 T1 T2 T3 T...

Страница 44: ...to exit Event Menu Press B again to exit Program Menu if review edit is complete To program a new event in Schedule 2 that turns on signal circuits for 5 seconds starting at 8 55 AM every weekday Mon...

Страница 45: ...assign Circuit 4 to Schedule 6 Step 14 O Step 15 2 to select Duration Step 16 8 to set Circuit 4 default duration to 8 seconds Press P to exit Signal Circuit Menu Press B again to exit Program Menu if...

Страница 46: ...ress O Step 9 Enter the day 23 and press O Step 10 Enter the time hours 12 and press O Step 11 Enter the time minutes 00 and press O Step 12 Select AM using the keys and press O This should return you...

Страница 47: ...te it was created Software Version Press O to exit xSerial Number From the Status Menu press 4 This displays the AllSync IQ master s serial number Serial Number Press O to exit yUnit Configuration Fro...

Страница 48: ...0vac neutral screw terminal E Ground screw terminal F Ethernet RJ45 port G Power ON OFF switch H Ethernet orange full duplex LED I Ethernet red collision LED J Ethernet yellow 100 Base T LED K Etherne...

Страница 49: ...Installation Introduction Appendix G Maintenance Guide 1 Keep AllSync IQ Master and clocks free from dust and debris to extend service life Annually or as needed 2 Visually inspect all system componen...

Страница 50: ...ous Wired 25 sec hour 25 min 12 hour Clock Code 14 Honeywell Clock Code 18 National Synchronous Wired Clock Code 19 Stromberg Synchronous Wired 56th minute Clock Code 20 National Synchronous Wired No...

Страница 51: ...Impulse 59th minute with 12hr Correction Clock Code 12 Cincinnati D6 2 wire Reverse Polarity Minute Impulse 59th minute with 12hr Correction Clock Code 26 Stromberg 2 wire Minute Impulse 58th minute...

Страница 52: ...ary Appendix Troubleshooting Installation Introduction Appendix H Clock Circuit Wiring Diagrams Clock Code 15 Straight Frequency Electronic Clock Clock Code 21 Cincinnati D1 Clock Code 22 Dukane Synch...

Страница 53: ...on Manual Glossary Appendix Troubleshooting Installation Introduction Appendix H Clock Circuit Wiring Diagrams Clock Code 37 2 wire Reverse Polarity Minute Impulse Clock Code 37 Clock Code 27 Digital...

Страница 54: ...IQ Installation Manual Glossary Appendix Troubleshooting Installation Introduction Appendix H Clock Circuit Wiring Diagrams Clock Code 38 2 wire Reverse Polarity Minute Impulse 59th minute with 12hr...

Страница 55: ...55 American Time AllSync IQ Installation Manual Glossary Appendix Troubleshooting Installation Introduction User Notes...

Страница 56: ...r connected computer using the TCP IP protocols Leap Second A second of time as measured by an atomic clock added to or omitted from official timekeeping systems annually to compensate for changes in...

Страница 57: ...s for a timekeeping server on the local computer network or Public Internet Timestamp A time mark or notation that indicates the date and time UDP User Datagram Protocol An Ethernet protocol commonly...

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