91
•
The network speed is not sufficient to transfer video data via web access.
•
The client PC may have limited resources.
•
Multicast mode may be causing this issue.
•
A privacy mask or screensaver may be enabled.
•
The logged in user may not have sufficient rights to monitor real-time playback.
•
The camera’s local video output quality is not sufficient.
13. Network connection is not stable.
Below are a few possible reasons why this may be occurring:
•
The network is not stable.
•
There may be an IP address conflict.
•
There may be a MAC address conflict.
•
The PC or camera network card may be defective.
The PoE cable is too long.
14. The alarm signal cannot been disarmed.
Below are a few possible reasons why this may be occurring:
•
An alarm may be setup incorrectly.
•
An alarm output may have been manually opened.
There may be an error
in the camera’s firmware.
15. Alarms are not working.
Below are a few possible reasons why this may be occurring:
•
The alarm is not setup correctly.
•
The alarm cable is not connected correctly.
•
The alarm input signal is not correctly configured.
•
There are two loops connected to one alarm device.
16. The camera is not recording enough video.
Below are a few possible reasons why this may be occurring:
