If problems are not listed here, please notify authorized customer service dealer.
P R O B L E M
S O U R C E
R E M E D Y
1 .
Uneven baking results
-Insufficient preheating
Refer to handbook
2.
In the Superheated Steam
-Steam level is set too low
-Using the steam regulating knob, adjust
program, cooking results
-Water supply is interrupted
the steam level
are too dry
-Check water supply and make necessary
changes
3.
Low water indicator is lit
-Debris in pressure switch orifice.
-Remove orifice and clean.
No water:
-Water inlet is shut off.
-Open water inlet
-Water solenoid valve filter
-Unclog filter
is clogged
-Filter in the water supply
- Unclog filter
connection is clogged
4.
Unit does not function after
-Fuse blown
-Check F1 and F4 on power control board.
switching power ON
-Power supply is not
-Re-connect power supply
connected or is interrupted
5.
Oven light does not function,
-Bulb burned out
-Replace bulb
although the unit is functioning
-Fuse burned out
-Check/replace F2 & F3 fuses on control board.
6.
Temperature in oven does not
-Pilot is out
-Re-light pilot
increase during cooking
-Core temp button is pushed; temp.
-Push temp button and set to proper temp.
is not set right
7.
Ignition spark does not function
-No voltage
- Turn unit on
(Continuous Pilot)
8.
Pilot flame lights but goes out
-Pilot key too quickly
-Press pilot key approx. 15 seconds
when the pilot key is released
released
(Continuous Pilot)
-Thermocouple faulty
-Check and replace thermocouple
9.
Pilot and main burner do not
-No gas
-Check for gas supply
light (Intermittent Pilot)
-Damaged hot surface ignitor (HSI)
-Check for HSI, replace if no heating occurs
-Damaged flame sensor
-If HSI is ok, replace pilot burner
10. Water collecting in oven
-Drain is clogged
-Unclog drain
-Trap is clogged
-Unclog trap
11. "E10" on display
-Product probe defective
-Press Core Temp and Start/Stop keys
simultaneously
-Replace product probe
12. "E6" on display
-Oven probe defective
-Press Cook Temp and Start/Stop keys
simultaneously
-Replace oven temperature probe
Operation and Care Manual #6011 • 21
S e r v i c e • S e c t i o n 4
4.2 - TROUBLE SHOOTING