Altec ATP3000, Руководство пользователя

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+31(0)78 - 615 20 33
info@altec.nl
www.altec.nl +32(0)2 - 270 34 88
info@altec.be
www.altec.be
NL BE
Paper jam
•
Gap/black mark sensor is not set
properly.
• Make sure label size is set properly.
•
Labels may be stuck inside the
printer mechanism.
•
Calibrate the media sensor.
• Set media size correctly.
•
Remove the stuck label inside the
printer mechanism.
Take label
•
Peel function is enabled.
•
If the peeler module is installed,
please remove the label.
•
If there is no peeler module in front
of the printer, please switch off the
printer and install it.
• Check if the connector is plugging
correctly.
Can’t download file to
memory (FLASH / DRAM /
CARD)
• The space of memory is full. • Delete unused files in the memory.
Poor print quality
• Ribbon and media is loaded
incorrectly
•
Dust or adhesive accumulation on
the print head.
• Print density is not set properly.
•
Printhead element is damaged.
•
Ribbon and media are incompatible.
• The printhead pressure is not set
properly.
• Reload the supply.
•
Clean the print head.
•
Clean the platen roller.
•
Adjust the print density and print
speed.
•
Run printer self-test and check the
print head test pattern if there is dot
missing in the pattern.
• Change proper ribbon or proper
label media.
• Adjust the printhead pressure
adjustment knob.
•
The release lever does not latch the
print head properly.
Missing printing on the left
or right side of the label
• Wrong label size setup. • Set the correct label size.
Gray line on the blank label
•
The print head is dirty.
•
The platen roller is dirty.
•
Clean the print head.
•
Clean the platen roller.
Irregular printing
•
The printer is in Hex Dump mode.
•
The RS-232 setting is incorrect.
•
Turn off and on the printer to skip
the dump mode.
•
Re-set the RS-232 setting.
Label feeding is not stable
(skew) when printing
•
The media guide does not touch the
edge of the media.
•
If the label is moving to the right
side, please move the label guide to
left.
• If the label is moving to the left side,
please move the label guide to right.