SOLO GA | User’s manual
26
9. REMOTE SUPPORT
In case you need help from Virtual Fly's technical team, there
is the possibility to schedule a remote connection to your
flight simulator computer and SOLO GA. For that, you should:
1.
Ensure your flight simulator computer and SOLO GA are
connected to the internet.
2.
Download and run the following software for your PC
runnning the flight simulation software:
virtual-fly.com/software/VirtualFly_Remote_Support_Tool.exe
3.
Take note of the code that appears in your PC screen, as
displayed below:
4.
Contact Virtual Fly's technical support team at support@
virtual-fly.com to:
• Provide them with the Anydesk ID codes from your PC
and SOLO GA.
• Schedule a remote session.
4. Turn on your SOLO and wait until the main screen “SELECT
PANEL TYPE” appears.
3. Press on the “Remote Support” button diplayed below.
Anydesk will start 10 – 20 seconds later, from which you
must take note of the ID that shows up in your screen.
