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Versions 1.0
Section 13 Troubleshooting
Display
Causes
Solution
E-1
The sensor area is damaged,
dirty, or blocked at turn-on,
such as a used test strip left
in the meter.
Ensure the sensor area is clean and that
there are no objects covering the sensor
area. Refer to Maintenance. Restart the
meter. Contact your local distributor if the
sensor area window is broken.
E-2
Test strip was removed during
the test.
Repeat the test and ensure the test strip
remains in place.
E-3
Test strip expired.
Replace test strips and code chip. Check
their expiry date.
E-4
Battery power is low. The
meter can not be tested until
it is charged.
Charging post-test.
E-6
Code chip was removed.
Insert proper code chip. Confirm the code
chip matches the test strip code and
repeat the test.
E-7
The environment temperature
is higher than 35°C or lower
than 10°C
.
Get the meter in a proper environment
where the temperature is between 10-
35°C.
HI
The result is higher than the
limited.
Retest with a new strip and contact your
doctor.
Lo
The result is lower than the
limited.
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2019/11/27 10:42:08