![background image](http://html1.mh-extra.com/html/accu-chek/aviva/aviva_advanced-owners-booklet_3745949074.webp)
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For most communication problems between the meter and pump, the meter displays a message with a
short description of the symptom and, along with it, a proposed solution. This chapter goes into more detail
by describing the symptom, the possible cause, and the possible solution. If the possible solutions do not
fix the problem, contact Roche. For information about troubleshooting the standard meter features, see the
Standard Owner’s Booklet.
w
WARNING:
Never make treatment decisions based on a warning or error message. If you have any concerns,
contact Roche.
i
NOTE:
If you drop the meter or think it is not giving accurate results, make sure that your test strips and
control solution have not expired, and then perform a control test. For further assistance, contact Roche.
5.1 Overview
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