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STATUS LIGHT AND DIAGNOSTIC CODE TROUBLESHOOTING CHART (Continued)

LED STATUS

PROBLEM

CORRECTIVE ACTION

4 FLASHES

The Gas Control Valve’s 
temperature sensor has detected 
that the water temperature was 
too high. Once this condition 
occurs, the Main Burner and 
the Pilot Light will be shut off. 
Since the Pilot light will be off, 
should this condition occur, this 
Flash Code will only be displayed 
immediately after the Pilot has 
been relit. Turn Gas Control Valve/
Thermostat knob to OFF.

R

elight pilot and verify 4 flashes.  If 4 flashes are 

observed, turn Gas Control Valve/Thermostat knob 
to OFF. Turn Main Gas Supply OFF. Replace the 
Gas Control Valve/Thermostat.  See “Removing and 
Replacing the Gas Control Valve/Thermostat.”  

5 FLASHES

The temperature sensor 
(thermistor) is defective.

Turn Gas Control Valve/Thermostat knob to OFF. 
Replace the temperature sensor (thermistor).

7 FLASHES

Gas Control Valve failure.

Turn Gas Control Valve/Thermostat knob to OFF. Turn 
Main Gas Supply OFF.  Replace the Gas Control Valve/
Thermostat.  See “Removing and Replacing the Gas 
Control Valve/Thermostat.”

8 FLASHES

This condition only appears if the 
gas control/temperature knob has 
been turned off and the thermopile 
continued to produce electric 
power.  This condition can occur 
if the thermopile does not cool 
down as quickly as expected when 
the unit is shut off.  This condition 
can also occur if the gas control/
temperature knob has been turned 
off and the pilot continues to 
operate because the pilot valve is 
stuck in the open position.

Make sure that the gas control valve/thermostat knob is 
set to OFF.  Wait one minute. Remove the outer door.  
Look through the sight glass for a pilot flame.  If a pilot 
flame is observed with the gas control valve/thermostat 
knob set to the OFF position, the pilot valve is stuck open. 
Turn the main gas supply OFF.  Replace the gas control 
valve/thermostat.  For instructions, see “Removing and 
Replacing the Gas Control Valve/Thermostat.” 

If the pilot flame is not observed when the gas control 
valve/thermostat knob is set to the OFF position, wait 10 
minutes for the thermopile to cool, then attempt to relight 
the pilot by following the lighting instructions on the water 
heater’s label. If this condition returns, replace the gas 
control valve/thermostat.  See “Removing and Replacing 
the Gas Control Valve/Thermostat” for instructions. 

Содержание GAS WATER HEATER

Страница 1: ...h any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier ca...

Страница 2: ...Pipe Installation 17 Combination Space Heating Potable Water System 17 18 Solar Installation 18 Important Information About this Water Heater 19 Operating Your Water Heater 20 26 Lighting Instruction...

Страница 3: ...ty equivalent to a licensed tradesman in the fields of plumbing air supply venting and gas supply including a thorough understanding of the requirements of the National Fuel Gas Code as it relates to...

Страница 4: ...period of non use Read instruction manual before installing using or servicing water heater Fire or Explosion Harzard Hydrogen gas can be produced in a hot water system after a period of non use gener...

Страница 5: ...tat T Drain Valve U Manifold Burner Assembly V Flue W Metal Drain Pan X Piezo Igniter Y Base Ring Filter ALL PIPING MATERIALS TO BE SUPPLIED BY CUSTOMERS TO VENT TERMINATION ON ROOF A B D F G H I W V...

Страница 6: ...future users of this water heater will need it for future reference Service to the FVIR System should only be performed by a qualified technician Examples of a qualified technician include licensed pl...

Страница 7: ...the area of the water heater leave the area immediately and call the fire department from a neighbor s home Do not attempt to clean the spill until all ignition sources have been extinguished Fire or...

Страница 8: ...ice used in conjunction with a piped drain pan These devices are available from some plumbing supply wholesalers and retailers and detect and react to leakage in various ways Sensors mounted in the dr...

Страница 9: ...an L P gas supply Do not connect an L P gas water heater to a natural gas supply Failure to follow these instructions can result in death explosion or carbon monoxide poisoning Explosion Hazard Gas R...

Страница 10: ...in the occurrence of a leak in the system the gas will settle at floor level Basements crawl spaces closets and areas below ground level will serve as pockets for the accumulation of gas Before lighti...

Страница 11: ...y a qualified technician using the installation instructions Examples of a qualified technican include gas technicians authorized gas company personel and authorized service persons Failure to so do c...

Страница 12: ...typical examples of each method Louvers and Grilles In calculating free area for ventilation and combustion air supply openings consideration must be given to the blocking effect of protection louver...

Страница 13: ...y CSA International this certification applies to the vent damper device only and does not mean they are certified for use on this water heater U L recognized fuel gas and carbon monoxide CO detectors...

Страница 14: ...y is clear and free of obstructions The chimney must be cleaned if previously used for venting solid fuel appliances or fireplaces Also consult local and state codes for proper chimney sizing and appl...

Страница 15: ...losed System Thermal Expansion 5 Install a shut off valve in the cold water inlet line It should be located close to the water heater and be easily accessible Know the location of this valve and how t...

Страница 16: ...y cause excessive restriction to water flow is not recommended Use only 95 5 tin antimony or other equivalent solder Any lead based solder must not be used Piping that has been treated with chromates...

Страница 17: ...tions If this water heater is to be used to supply both space heating and domestic potable drinking water the instructions listed below must be followed Be sure to follow the manual s shipped with the...

Страница 18: ...water heating appliances when used to supply potable water Some jurisdictions may require a backflow preventer in the incoming cold water line This may cause the temperature and pressure relief valve...

Страница 19: ...t contain negative pressure producing devices such as exhaust fans fireplaces etc Is there a furnace air handler in the same room space as the water heater If so has a return air duct system been atta...

Страница 20: ...e outer door If the Pilot Does Not Light 1 Wait 10 minutes before another lighting attempt If the pilot does not light the Igniter may not be sparking or the unit may not be getting gas or for a new i...

Страница 21: ...hnician or your gas supplier DANGER Hotter water increases the risk of scald injury Consult the instruction manual before changing temperature Refer to the Lighting Instructions in the Installation Ma...

Страница 22: ...49 C 60 C is recommended by most dishwasher manufacturers The thermostat is adjusted to the pilot position when it is shipped from the factory Water temperature can be regulated by moving the temperat...

Страница 23: ...the heated water may vary Operating Modes and Settings Standard Mode The controller adjusts the water heater to maintain the temperature set by the user Vacation Setting The Vacation setting VAC sets...

Страница 24: ...ater conditioning company to successfully eliminate all water odor problems Artificially softened water is exceedingly corrosive because the process substitutes sodium ions for magnesium and calcium i...

Страница 25: ...water heater drain valve and allow all of the water to drain from the tank Flush the tank with water as needed to remove sediment 6 Close the drain valve refill the tank and restart the water heater...

Страница 26: ...d billed accordingly When ordering replacement parts always have the following information ready 1 model serial and product number 2 type of gas 3 item number 4 parts description See Repair Parts Sect...

Страница 27: ...ILOT THERMOPILE ASSEMBLY PILOT THERMOPILE ASSEMBLY IGNITER CONNECTOR THERMAL SWITCH CONNECTORS PILOT THERMOPILE THERMOPILE CONNECTOR WHITE WIRE RED WIRE PILOT TUBE NOT SHOWN FOR CLARITY FIGURE 26 7 Ro...

Страница 28: ...ort if glass is missing or damaged removed Replace door gasket if damaged Failure to follow these instructions can result in death explosion or fire 1 Check the door gasket for damage or imbedded debr...

Страница 29: ...Figure 19A 2 Turn off the gas at the manual shut off valve on the gas supply pipe Figure 3 3 Drain the water heater Refer to the section of Draining and Flushing and follow the procedure 4 Disconnect...

Страница 30: ...ostat temperature limit was ex ceeded Status light will blink 4 flashes 11 Pilot line or orifice clogged 12 Non functioning thermopile 13 Air for combustion obstructed 14 FVIR Flame Arrestor blocked w...

Страница 31: ...section 5 Clean filter See Cleaning the Combustion Chamber and Flame Arrestor section SMOKING AND CARBON FORMATION SOOTING 1 Insufficient combustion air 2 Low gas pressure 3 Water heater flue or vent...

Страница 32: ...on if the return air duct is in the same location Correct size of openings to allow sufficient air NO YES YES NO Section C Pilot light will not remain lit Complete this section after completing Sectio...

Страница 33: ...water heater has been operating but has stopped and will not re light check the flame arrestor for signs of high temperature blue or black discoloration indicating a flammable vapor incident If you s...

Страница 34: ...mostat 8 FLASHES This condition only appears if the gas control temperature knob has been turned off and the thermopile continued to produce electric power This condition can occur if the thermopile d...

Страница 35: ...35 NOTES...

Страница 36: ...1 DRAFT HOOD 2 HEAT TRAP COLD SOME MODELS 3 HEAT TRAP HOT SOME MODELS 4 COLD WATER DIP TUBE 5 ANODE ROD 6 TEMPERATURE PRESSURE RELIEF VALVE LOCATED TOP OR SIDE 7 DRAIN VALVE 8 GAS CONTROL VALVE THERM...

Страница 37: ...12B Burner L P Gas Item 13A Manifold Burner Assembly contains the door gasket manifold tube pilot thermopile assembly manifold component block thermal switch and burner Natural Gas Low Nox Item 13B M...

Страница 38: ...on location in the United States its territories or possessions and Canada sized in accordance with proper sizing techniques for residential water heaters bearing a rating plate which has not been alt...

Страница 39: ...M DOES NOT CONSTITUTE PROOF OF PURCHASE OR PROOF OF INSTALLATION DISCLAIMERS NO EXPRESSED WARRANTY HAS BEEN OR WILL BE MADE ON BEHALF OF THE WARRANTOR WITH RESPECT TO THE MERCHANTABILITY OF THE HEATER...

Страница 40: ...40 Copyright 2010 A O Smith Corporation All rights reserved...

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