background image

32

PILOT LIGHT TROUBLESHOOTING FLOWCHART

Have you bled all the air 
from the pilot tube and 
gas supply line?

NO

While repeatedly depressing the igniter 
button, push in and hold the gas control/
temperature knob until the pilot is lit and 
maintains a stable flame (status light will 
blink).  It may take up to 90 seconds of 
pilot operation before status light blinks. 
Once status light blinks, release the gas 
control/temperature knob.

Section A: Pilot light will not light (new installation).

Is the manual gas shut-off valve, 
located in the supply line to the 
water heater, in the on position?

NO

YES

Turn the manual gas shut-off valve to 
the on position and follow the lighting 
instructions on the front of the water heater.

Is the igniter producing a 
spark?

YES

NO

Follow the “Testing the Igniter 
System” section in this manual.

Check for insufficient combustion air.

Are the combustion air supply and ventilation openings 
of sufficient size? See “Combustion Air Supply and 
Ventilation” section in this manual for requirements.

Does the return air duct for the furnace/
air handler/air conditioner draw its air from 
the same location as the water heater? 
See the “Location Requirements” section 
and the “Combustion Air Supply” section.

Is there proper 
drafting at the 
drafthood?  See 
“Checking the Draft” 
section in this manual.

Contact a Heating and Air 
Conditioning service technician 
to relocate the return air duct. 
The water heater’s pilot can be 
extinguished when the heating 
or cooling system is turned on 
if the return air duct is in the 
same location.

Correct size of 
openings to allow 
sufficient air.

NO

YES

YES

NO

Section C: Pilot light will not remain lit.

 Complete this section after completing Section B.

YES

Set thermostat to desired temperature.

Section B: Pilot light repeatedly goes out.

Check the Base-Ring Filter and 
Flame Arrestor for blockage due 
to lint or dust. Are both the Air 
Filter and Flame Arrestor clean?

Refer to the “Maintenance of 
your Water Heater” section of this 
manual for information on cleaning 
the flame arrestor and burner. 

NO

YES

Does the diagnostic status light on the 
gas control valve/thermostat give 
a two flash error code?

Does the flame 
arrestor show signs 
of discoloration? 

YES

Shut-off the gas supply to the water heater at the 
manual gas shut-off valve.  Use the number on the 
cover of this manual to contact Customer Service.

NO

Reassemble the heater, press the thermal 
switch, and attempt to return the heater to 
service. Does the pilot remain lit?

YES

Set to desired temperature.

NO

YES

Refer to the “Replacing the Pilot 
Assembly” instructions in the manual.

Reassemble and restore to service. 

Go to section C. 

NO

NOTE:

 If you are still experiencing dif

fi

 culties after following 

the steps in sections A, B, and C,  please use the number 
on the cover of this manual to contact Customer Service.

Check the vent system for 
restrictions/obstructions and 
check the vent termination 
height. Refer to the “Installation 
Instructions” section of this 
manual for specific requirements.

THERMAL

SWITCH

THERMAL SWITCH LOCATION

FIGURE 31.

YES

If you are still having difficulty keeping the pilot 

lit, reference the number on the cover of this 

manual for service information.

NO

YES

Содержание GAS WATER HEATER

Страница 1: ...h any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier ca...

Страница 2: ...Pipe Installation 17 Combination Space Heating Potable Water System 17 18 Solar Installation 18 Important Information About this Water Heater 19 Operating Your Water Heater 20 26 Lighting Instruction...

Страница 3: ...ty equivalent to a licensed tradesman in the fields of plumbing air supply venting and gas supply including a thorough understanding of the requirements of the National Fuel Gas Code as it relates to...

Страница 4: ...period of non use Read instruction manual before installing using or servicing water heater Fire or Explosion Harzard Hydrogen gas can be produced in a hot water system after a period of non use gener...

Страница 5: ...tat T Drain Valve U Manifold Burner Assembly V Flue W Metal Drain Pan X Piezo Igniter Y Base Ring Filter ALL PIPING MATERIALS TO BE SUPPLIED BY CUSTOMERS TO VENT TERMINATION ON ROOF A B D F G H I W V...

Страница 6: ...future users of this water heater will need it for future reference Service to the FVIR System should only be performed by a qualified technician Examples of a qualified technician include licensed pl...

Страница 7: ...the area of the water heater leave the area immediately and call the fire department from a neighbor s home Do not attempt to clean the spill until all ignition sources have been extinguished Fire or...

Страница 8: ...ice used in conjunction with a piped drain pan These devices are available from some plumbing supply wholesalers and retailers and detect and react to leakage in various ways Sensors mounted in the dr...

Страница 9: ...an L P gas supply Do not connect an L P gas water heater to a natural gas supply Failure to follow these instructions can result in death explosion or carbon monoxide poisoning Explosion Hazard Gas R...

Страница 10: ...in the occurrence of a leak in the system the gas will settle at floor level Basements crawl spaces closets and areas below ground level will serve as pockets for the accumulation of gas Before lighti...

Страница 11: ...y a qualified technician using the installation instructions Examples of a qualified technican include gas technicians authorized gas company personel and authorized service persons Failure to so do c...

Страница 12: ...typical examples of each method Louvers and Grilles In calculating free area for ventilation and combustion air supply openings consideration must be given to the blocking effect of protection louver...

Страница 13: ...y CSA International this certification applies to the vent damper device only and does not mean they are certified for use on this water heater U L recognized fuel gas and carbon monoxide CO detectors...

Страница 14: ...y is clear and free of obstructions The chimney must be cleaned if previously used for venting solid fuel appliances or fireplaces Also consult local and state codes for proper chimney sizing and appl...

Страница 15: ...losed System Thermal Expansion 5 Install a shut off valve in the cold water inlet line It should be located close to the water heater and be easily accessible Know the location of this valve and how t...

Страница 16: ...y cause excessive restriction to water flow is not recommended Use only 95 5 tin antimony or other equivalent solder Any lead based solder must not be used Piping that has been treated with chromates...

Страница 17: ...tions If this water heater is to be used to supply both space heating and domestic potable drinking water the instructions listed below must be followed Be sure to follow the manual s shipped with the...

Страница 18: ...water heating appliances when used to supply potable water Some jurisdictions may require a backflow preventer in the incoming cold water line This may cause the temperature and pressure relief valve...

Страница 19: ...t contain negative pressure producing devices such as exhaust fans fireplaces etc Is there a furnace air handler in the same room space as the water heater If so has a return air duct system been atta...

Страница 20: ...e outer door If the Pilot Does Not Light 1 Wait 10 minutes before another lighting attempt If the pilot does not light the Igniter may not be sparking or the unit may not be getting gas or for a new i...

Страница 21: ...hnician or your gas supplier DANGER Hotter water increases the risk of scald injury Consult the instruction manual before changing temperature Refer to the Lighting Instructions in the Installation Ma...

Страница 22: ...49 C 60 C is recommended by most dishwasher manufacturers The thermostat is adjusted to the pilot position when it is shipped from the factory Water temperature can be regulated by moving the temperat...

Страница 23: ...the heated water may vary Operating Modes and Settings Standard Mode The controller adjusts the water heater to maintain the temperature set by the user Vacation Setting The Vacation setting VAC sets...

Страница 24: ...ater conditioning company to successfully eliminate all water odor problems Artificially softened water is exceedingly corrosive because the process substitutes sodium ions for magnesium and calcium i...

Страница 25: ...water heater drain valve and allow all of the water to drain from the tank Flush the tank with water as needed to remove sediment 6 Close the drain valve refill the tank and restart the water heater...

Страница 26: ...d billed accordingly When ordering replacement parts always have the following information ready 1 model serial and product number 2 type of gas 3 item number 4 parts description See Repair Parts Sect...

Страница 27: ...ILOT THERMOPILE ASSEMBLY PILOT THERMOPILE ASSEMBLY IGNITER CONNECTOR THERMAL SWITCH CONNECTORS PILOT THERMOPILE THERMOPILE CONNECTOR WHITE WIRE RED WIRE PILOT TUBE NOT SHOWN FOR CLARITY FIGURE 26 7 Ro...

Страница 28: ...ort if glass is missing or damaged removed Replace door gasket if damaged Failure to follow these instructions can result in death explosion or fire 1 Check the door gasket for damage or imbedded debr...

Страница 29: ...Figure 19A 2 Turn off the gas at the manual shut off valve on the gas supply pipe Figure 3 3 Drain the water heater Refer to the section of Draining and Flushing and follow the procedure 4 Disconnect...

Страница 30: ...ostat temperature limit was ex ceeded Status light will blink 4 flashes 11 Pilot line or orifice clogged 12 Non functioning thermopile 13 Air for combustion obstructed 14 FVIR Flame Arrestor blocked w...

Страница 31: ...section 5 Clean filter See Cleaning the Combustion Chamber and Flame Arrestor section SMOKING AND CARBON FORMATION SOOTING 1 Insufficient combustion air 2 Low gas pressure 3 Water heater flue or vent...

Страница 32: ...on if the return air duct is in the same location Correct size of openings to allow sufficient air NO YES YES NO Section C Pilot light will not remain lit Complete this section after completing Sectio...

Страница 33: ...water heater has been operating but has stopped and will not re light check the flame arrestor for signs of high temperature blue or black discoloration indicating a flammable vapor incident If you s...

Страница 34: ...mostat 8 FLASHES This condition only appears if the gas control temperature knob has been turned off and the thermopile continued to produce electric power This condition can occur if the thermopile d...

Страница 35: ...35 NOTES...

Страница 36: ...1 DRAFT HOOD 2 HEAT TRAP COLD SOME MODELS 3 HEAT TRAP HOT SOME MODELS 4 COLD WATER DIP TUBE 5 ANODE ROD 6 TEMPERATURE PRESSURE RELIEF VALVE LOCATED TOP OR SIDE 7 DRAIN VALVE 8 GAS CONTROL VALVE THERM...

Страница 37: ...12B Burner L P Gas Item 13A Manifold Burner Assembly contains the door gasket manifold tube pilot thermopile assembly manifold component block thermal switch and burner Natural Gas Low Nox Item 13B M...

Страница 38: ...on location in the United States its territories or possessions and Canada sized in accordance with proper sizing techniques for residential water heaters bearing a rating plate which has not been alt...

Страница 39: ...M DOES NOT CONSTITUTE PROOF OF PURCHASE OR PROOF OF INSTALLATION DISCLAIMERS NO EXPRESSED WARRANTY HAS BEEN OR WILL BE MADE ON BEHALF OF THE WARRANTOR WITH RESPECT TO THE MERCHANTABILITY OF THE HEATER...

Страница 40: ...40 Copyright 2010 A O Smith Corporation All rights reserved...

Отзывы: