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Troubleshooting

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187

AEN 02Dh AEN_RBLD_SOURCE_ERROR

If an error is encountered during a rebuild operation, this AEN is
generated if the error was on a source drive of the rebuild. Knowing
if the error occurred on the source or the destination of the rebuild is
useful for troubleshooting.

AEN 030h AEN_DRIVE_NOT_SUPPORTED

Escalade 8000 series Serial ATA Controller only support
UltraUDMA-100/133 drives. This AEN indicates that an unsup-
ported drive was detected during rollcall or a hot add. This AEN
also could indicate that the Serial to Parallel converter was jum-
pered in the wrong place. The converter must be correctly jumpered
to correspond to UDMA 100 or 133 drives.

AEN 0FFh AEN_QUEUE_FULL

This is an internal error. Please contact 3ware technical support.

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Содержание 7000-2 - Escalade RAID Controller

Страница 1: ...ATA RAID Controller Supports the 7000 and 8000 series PN 900 0020 00 Revision A April 23 2003 Escalade TM User Guide...

Страница 2: ...written consent of 3ware Inc 455 West Maude Ave Sunnyvale CA 94085 Trademarks 3ware the 3ware logo Palisade Escalade StorSwitch TwinStor R5 Fusion and 3DM are all registered trademarks of 3ware Inc Al...

Страница 3: ...iability and performance 19 Escalade Serial ATA Controller 20 RAID increases performance and adds redundancy 20 Raid 0 arrays maximize performance and capacity 21 Raid 1 arrays offer fault tolerance 2...

Страница 4: ...roller 38 Connect the drives to the interface cables 40 Check your installation and close the case 42 Check motherboard boot sequence 42 3ware Disk Array Configuration Utility 43 Hot spare and hot swa...

Страница 5: ...that boot from a different device 74 Create disk arrays 74 Install the 3ware driver 74 Reboot the machine 74 RAID array initialization 75 Install the 3DM disk management utility 75 Replacing an exist...

Страница 6: ...91 Replacing an existing ATA RAID controller with a new version of the controller 92 Upgrade the 3ware driver 92 Install Upgrade the 3ware driver 94 Remove the existing Escalade ATA RAID Controller an...

Страница 7: ...nstallation 123 Installing the ATA RAID controller while installing Red Hat Linux 124 Create disk arrays 124 Boot with the Red Hat CD ROM or diskette 124 Install the driver 125 RAID array initializati...

Страница 8: ...ation 147 Installing 3DM for Red Hat Linux or SuSE Linux 147 Starting 3DM 149 Uninstalling 3DM 149 Checking Array Status 151 View status using your standard browser 151 Password setup 160 Enable disab...

Страница 9: ...adio Frequency Interference Statement 189 Microsoft Windows Hardware Quality Lab WHQL 190 European Community Conformity Statement 190 Appendix B Warranty Technical Support and Service 191 Limited Warr...

Страница 10: ...3ware Escalade ATA RAID Controller User Guide x...

Страница 11: ...gure 13 Create Disk Array Display RAID 5 Example 51 Figure 14 BIOS Initialization Screen for RAID 5 52 Figure 15 Delete Disk Array Display 56 Figure 16 Maintain Disk Array Display 57 Figure 17 Degrade...

Страница 12: ...116 Figure 45 Digital Signature Not Found 117 Figure 46 Final driver installation screen 118 Figure 47 3DM Remote Monitoring and Security Configuration Display 145 Figure 48 3DM E mail Notification Pr...

Страница 13: ...0 2 7500 4 7500 4LP 7500 8 7500 12 The information in this manual also supports the following legacy products 7410 7810 7450 now 7500 4 7850 now 7500 8 and 7210 True Hardware RAID Low CPU Utilization...

Страница 14: ...Parallel UltraDMA 133 and UltraDMA 100 drives are also supported when using 3ware s Parallel to Serial CBL P SATA Converter Bus Type PCI 64 bit 33 Mhz Management 3DM Disk Management Utility or 3ware C...

Страница 15: ...e before proceeding with installation disk drives and disk mounting brackets are not included Escalade 7000 series Parallel ATA RAID Controller Escalade Parallel ATA RAID Controller in an ESD protecti...

Страница 16: ...complies with PCI 2 2 standards and a PCI slot that meets the Plug and Play and PC99 specifica tions The ATA RAID Controller may be connected to up to two four eight or twelve IDE ATA drives by the s...

Страница 17: ...or deleting disk arrays destroys existing files on the member drives If your drives contain valuable data back them up and save data elsewhere before changing your array configuration ESD Precautions...

Страница 18: ...your system Excessive force can damage the board the cables your drives or your system Be sure the board is aligned with its slot on the motherboard before installing Do not flex the board excessively...

Страница 19: ...undisturbed In addition 3ware has implemented Advanced Data Protection ADP features that further protect data from loss In ADP Level 1 all drive commands are checked to ensure that no command corrupti...

Страница 20: ...calability traditionally seen only with a SCSI array Based on 3ware s 4th generation network switched architecture the 8500 series are the only Serial ATA controllers that unleash the point to point p...

Страница 21: ...cularly for data intensive applications such as video editing computer aided design and geographical informa tion systems Striping your disk array concatenates each drive s capacity into one large vol...

Страница 22: ...the file For the smaller ran dom transactions the data is read from a single optimal drive head Raid 10 arrays maximize performance and fault tolerance When drives are configured as a striped mirrore...

Страница 23: ...e loss of one drive Parity information is distributed across all drives rather than being con centrated on a single disk see Figure 4 This avoids throughput loss due to contention for the parity drive...

Страница 24: ...advanced block caching firmware technology is combined with StorSwitch to deliver extremely high performance for RAID 5 write operations This performance improvement is applicable to only the first R...

Страница 25: ...of DAh SMART READ LOG B0h with the content of the Features register equal to D5h and SMART READ DATA B0h with the content of the Features register equal to D0h SMART RETURN STATUS This command is issu...

Страница 26: ...ant arrays Hot swap allows users to replace a failed drive in a redundant array while the system remains up Refer to the 3DM Disk Management Utility chapter for more details and additional features To...

Страница 27: ...ning the controller issues normal read commands to the drive in a sequential manner When the controller is idle with no host commands the rate of the media scan is as fast as the drive can transfer da...

Страница 28: ...calade ATA RAID Controller User Guide 28 www 3ware com ning When it reaches the last drive i e drive with the highest port number it stops until the next scheduled scan It will then start from the fir...

Страница 29: ...ation Utility Install System Driver Refer to Windows Installation or Linux Installation RAID 5 Array Foreground Initialization Process reboot to bypass Installation Complete Install 3DM Refer to 3DM D...

Страница 30: ...ray Configuration Utility at boot time Specify RAID arrays and hot spares Step 3 Install system drivers The Escalade ATA RAID Controller drivers must be installed according to the type of installation...

Страница 31: ...indows d or letter of CD Rom drive setup from Run in the Start menu Linux mount dev cdrom mnt cd mnt linux 3dm install 3dm Answer questions concerning e mail notification and the port num ber for WEB...

Страница 32: ...3ware Escalade ATA RAID Controller User Guide 32 www 3ware com...

Страница 33: ...ng Escalade ATA RAID Controller installed in your system If your boot disk is con nected to the ATA RAID Controller and you intend to retain it as your boot device note or mark which physical disk is...

Страница 34: ...D Controller Figure 5 8 Port Escalade 7500 8 ATA RAID Controller Layout Connect the interface cables to the Escalade ATA RAID Controller 1 Connect the interface cables supplied with the product to the...

Страница 35: ...op edge of the controller Mate the connectors carefully without bending any pins 3 Install the other connectors in the same manner Install the Escalade ATA RAID Controller in the computer 1 If the com...

Страница 36: ...at the contacts will mate with both grooves in the slot Press down gently on the edge of the ATA RAID Controller directly above the slot until it is fully seated 7 Check that the ATA RAID Controller s...

Страница 37: ...ack end of an interface cable not con nected to the ATA RAID Controller and plug it into the drive or drive carrier The cable s colored edge denotes Pin 1 and should be adjacent to the 4 pin power plu...

Страница 38: ...ller 1 Connect the interface cables supplied with the product to the ATA RAID Controller See Figure 6 6HULDO 1XPEHU 3RZHU RQYHUWHU GDSWHU RQQHFWRU RQ SODWH XPSHU 6HWWLQJV 6HULDO 7 DEOH RQQHFWRU DQG DQ...

Страница 39: ...ial ATA RAID Con troller Hint Cable routing may be easier if you install the ATA RAID Controller next to an open slot 4 Remove the metal filler bracket for the slot Save this screw it will be used to...

Страница 40: ...talled in the computer chassis install them now Be sure that the drives are connected to the power supply 2 For each drive select the end of an interface cable not connected to the ATA RAID Controller...

Страница 41: ...curely pushed in The converter board s power connector must be adja cent to the drive s power connector See Figure 7 Note The Serial ATA Converter has sharp points Please use caution when pushing the...

Страница 42: ...hat the cables do not interfere with the operation of any other components in the case or block the flow of cooling air 2 Close the case and reconnect the power cables Check motherboard boot sequence...

Страница 43: ...ilable active and designated as a spare This designated drive is applied automati cally when a drive degrades and the array is rebuilt Hot Swap is the term applied to the process of swapping out a deg...

Страница 44: ...e two following methods Replacing a Defective Drive with a Spare Replace the drive at the operating system level while the system is powered This should only be done with an approved and recog nized h...

Страница 45: ...to bypass the BIOS installation This is useful when booting temporarily from another device Exiting the 3ware BIOS tool To save your configuration modifications hit the F8 key After you have hit the...

Страница 46: ...5 10 can be created based on the number of drives that the ATA RAID Controller supports Multiple arrays of supported RAID levels can be implemented on a single controller based on the number of drive...

Страница 47: ...r buttons and F1 for context sensitive help Toggle Hot Spare verbiage is black when the cursor is over a drive that can be specified as a hot spare and gray when hot spare cannot be specified If you v...

Страница 48: ...creen Figure 10 Disk Array Advance Details Screen Creating a disk array To create an array first select the drives to be included by navigat ing the cursor over each drive and pressing Enter see Figur...

Страница 49: ...where in the BIOS config uration screen if a user hits the corresponding accelerate keys it immediately highlights the appropriate button Alt C for Create Array Alt D for Delete Array Alt M for Mainta...

Страница 50: ...llest drive Navigate to the Create Array button after selecting all the drives for the array Hit Enter to bring up the Create Disk Array display see Figure 12 and Figure 13 for examples Check that the...

Страница 51: ...ombines mirroring and striping providing both fault tolerance and high performance RAID 10 arrays require a minimum of four drives Configurations consist of 4 6 8 10 or 12 drives RAID 5 combines parit...

Страница 52: ...te cache properties The Escalade ATA RAID Controller gives you a choice of disabling the write cache for your disk arrays Write cache is used to store data locally on the drive before it is written to...

Страница 53: ...urrent limitation is 2 TB for any physical or logical unit If you attempt to create an array over 2 TB the BIOS will display the following message The amount of disk space available exceeds the maxi m...

Страница 54: ...erify operations will then perform the verification of the array check data consistency An AEN will inform the user that the first verify is actually an initial ization Specifying a Hot Spare The Esca...

Страница 55: ...ns You may need to delete existing arrays to free up disks first 3 Boot partition and format any new disk arrays or free disks 4 When you are finished configuring restore from backup any data saved fr...

Страница 56: ...ent disk array configuration that you have selected The array s Write Cache State can be changed Refer to Select write cache proper ties paragraph in the Creating a disk array section Verify Array can...

Страница 57: ...e Rebuilding a mirrored disk array Escalade ATA RAID Controllers allow you to create fault tolerant disk arrays by selecting a mirrored RAID 1 or RAID 10 array These disk arrays store identical data o...

Страница 58: ...e Rebuild feature described in the 3ware Disk Array Configuration Utility or 3DM Disk Management Utility chapters Figure 17 Degraded RAID 1 Array Drive When Not in Use Restore Initial Values Previous...

Страница 59: ...ng a RAID 5 disk array Escalade ATA RAID Controllers allow you to create fault tolerant RAID 5 disk arrays These disk arrays achieve fault tolerance by using a simple exclusive OR function to generate...

Страница 60: ...aded disk array but the array will not be fault tolerant until it is rebuilt using the Rebuild feature Refer to the 3ware Disk Array Configuration Utility or 3DM Disk Management Utility chapters for m...

Страница 61: ...Configuration Utility The array will begin rebuilding after completion of the operating sys tem load 5 If the rebuild fails and you have no Available Drives you must power down the system and replace...

Страница 62: ...your requested array and member drives 9 Select OK to continue Restore Initial Values Previous Next Toggle Hot Spare Cancel Select Deselect Done Alt F1 F6 Enter F8 Esc Help 3ware Disk Array Configura...

Страница 63: ...gle Hot Spare Cancel Select Deselect Done Alt F1 F6 Enter F8 Esc Help 3ware Disk Array Configuration Create Array Delete Array Maintain Array Rebuild Array Available Drives Port 2 QUANTUM FIREBALLP LM...

Страница 64: ...and the hot spare dynamically replaces the failed drive in the array without user inter vention Rebuild will automatically be launched as a background process and an event notification will notify th...

Страница 65: ...ld cannot be cancelled using the 3DM software but a rebuild can be aborted by physically removing the disk used to replace the degraded drive Abort a rebuild by following the appli cable procedure bel...

Страница 66: ...6 Press F8 to start a rebuild with this drive Note If the rebuild is not started in the 3ware BIOS the new drive cannot be used to rebuild the degraded array Booting with the drive attached will make...

Страница 67: ...n t yet installed the hardware return to the Hardware Installation section The hardware must be installed before you can configure the Escalade ATA RAID Controller Windows NT 4 0 Installation page 68...

Страница 68: ...em follow the instructions in either of the following sections note use of a boot floppy diskette may be required by some systems Installing the ATA RAID controller and Windows NT 4 0 page 70 If you a...

Страница 69: ...lation and 3ware Disk Array Configuration Utility chapters Boot the machine 1 Log in as system administrator 2 Partition and format any new disk array or independent disk using Disk Administrator in t...

Страница 70: ...oft Windows NT 4 0 Setup occasionally has problems installing on drives that have not been partitioned If you are having trouble you may need to create a partition on the drive where you plan to insta...

Страница 71: ...r the driver is loaded from the diskette you will receive the message Setup has recognized the following mass storage devices in your computer The list will contain the 3ware ATA RAID Controller If no...

Страница 72: ...disk arrays or independent disks using Disk Administrator in the remaining steps a Choose Programs from the Start menu b Choose Administrative Tools from the Programs menu c Choose Disk Administrator...

Страница 73: ...to all array members The user can reboot the system before this is complete in order to use the RAID 5 array immediately Once booted to the operating system the RAID 5 array goes into initialization...

Страница 74: ...strator when the system finishes boot ing 2 Go to the Start menu click on Settings and open the Control Panel window 3 Open SCSI Adapters from the Control Panel window 4 Click on the Drivers tab in SC...

Страница 75: ...initial verification subsequent verifies to a RAID 1 or 10 array result in the data from one drive or set of drives being compared to the other drive or set of drives RAID 5 arrays are immediately in...

Страница 76: ...ed to your controller and will not affect data stored in your disk arrays for this and previous ver sions Upgrade the 3ware driver 1 Backup any critical data prior to upgrading the 3ware driver 2 Back...

Страница 77: ...8 Follow the instructions in the Install Upgrade 3ware driver sec tion page 77 to continue Figure 24 Remove Current Driver Install Upgrade the 3ware driver 1 Click on the Add button see Figure 24 The...

Страница 78: ...Click on the Have Disk button The Install from Disk Figure 26 dialog appears Insert the 3ware driver installation diskette 3 Ensure that the path name is correct in Copy manufacturer s files from at...

Страница 79: ...oose and click on the appropriate driver name i e Escalade 7000 ATA RAID Controller listed in the dialog box to highlight it then click on OK Be sure to select the correct one otherwise the driver upg...

Страница 80: ...t your sys tem If you don t remove the diskette the system may not boot 2 If you choose to reconfigure your disk arrays press Alt 3 to bring up the Disk Array Configuration Utility 3 Log in at the adm...

Страница 81: ...e initial verification subsequent verifies to a RAID 1 or 10 array result in the data from one drive or set of drives being compared to the other drive or set of drives RAID 5 arrays are immediately i...

Страница 82: ...8 ME sys tem with an existing Escalade ATA RAID Controller follow the instructions in Adding a drive to an existing ATA RAID controller page 84 If you have a new drive configuration without an operati...

Страница 83: ...Windows 98 ME Installation www 3ware com 83 Replacing an existing ATA RAID controller with a new version of the controller page 92 Note Windows 98 driver requires Microsoft Windows 98 Second Edition...

Страница 84: ...Configuration Utility chapters Partition and format new drive 1 Run fdisk by selecting Run from the Start menu and typing fdisk in the Run window 2 Restart the system again and format each device sele...

Страница 85: ...diskette 1 Insert Windows 98 ME boot disk into the floppy drive 2 Restart your computer 3 From the Windows 98 or ME Startup Menu choose 1 Start computer with CD ROM support Partition the boot device...

Страница 86: ...computer with CD ROM support 2 If you get the same message e g Windows has detected that drive C does not contain a valid FAT or FAT32 partition your partition was not created properly Return to the P...

Страница 87: ...or 3ware 3DM the array is initialized Initialization results in data from one disk the disk on the lower channel number being copied to the other drive In RAID 10 arrays data from one half of the arr...

Страница 88: ...Guide 88 www 3ware com for the array to become fully redundant because it takes longer to initialize an array than it does to write zeroes to the array Install the 3DM Disk Management Utility Refer to...

Страница 89: ...nize the Escalade ATA RAID Controller and automatically bring up the Add New Hardware Wizard which will guide you in installing the new 3ware driver see Figure 28 When the Add New Hard ware Wizard scr...

Страница 90: ...sk units to partition run fdisk by selecting Run from the Start menu and typing fdisk in the Run win dow 2 Restart the system again and format each device select the device with the right mouse button...

Страница 91: ...10 array result in the data from one drive or set of drives being compared to the other drive or set of drives RAID 5 arrays are immediately initialized after being created in the BIOS by writing zer...

Страница 92: ...does not require reconfiguring the drives connected to your controller and will not affect data stored in your disk arrays for this and previous ver sions Materials required 3ware CD ROM You will be r...

Страница 93: ...and double click on 3ware ATA RAID Controller The 3ware ATA RAID Controller Properties pop up menu appears 8 Click on the Driver tab see Figure 29 Figure 29 3ware ATA RAID Controller Properties Displa...

Страница 94: ...iver 1 When you see the window in Figure 30 you MUST select Dis play a list of all the drivers in a specific location so that you can select the driver you want Figure 30 Install Hardware Device Drive...

Страница 95: ...Display 3 The Install from Disk Figure 32 dialog appears Insert the 3ware driver installation diskette and type the correct path name in Copy manufacturer s files from near the bottom of the box The...

Страница 96: ...uide 96 www 3ware com Figure 32 Install from Disk 4 The Upgrade Device Driver dialog box appears see Figure 33 Click on the correct ATA RAID controller listed in the dialog box to select it then click...

Страница 97: ...s briefly then by a System Settings Change dialog Figure 34 Final driver installation screen 6 Shutdown your system and log back in at the administrator level if your system is connected to a network...

Страница 98: ...press Alt 3 to bring up the Disk Array Configuration Utility 2 If you reconfigure your disk arrays partition and format any new disk arrays or freed disks To partition run fdisk by select ing Run fro...

Страница 99: ......

Страница 100: ...ports released versions of Windows 2000 and Windows XP only We recommend that the user upgrade to the latest service packs available for Windows 2000 and Windows XP The driver or the oper ating system...

Страница 101: ...or independent disk accessible to Windows 2000 or XP 1 Boot the system and log in as a system administrator 2 Partition and format the new arrays or disks using the Adminis trative Tools from the Sta...

Страница 102: ...uild 1 Boot from the Windows 2000 or XP CD and press F6 when the message Press F6 if you need to install a 3rd party SCSI or RAID driver appears at the bottom of the display 2 When you get the message...

Страница 103: ...to make any new disk arrays or independent disks accessible to Windows 2000 or XP 1 Remove the driver diskette then select Yes to restart the system The system may not boot if you don t remove the dis...

Страница 104: ...AID 1 or 10 array result in the data from one drive or set of drives being compared to the other drive or set of drives RAID 5 arrays are immediately initialized after being created in the BIOS by wri...

Страница 105: ...the 3ware CD ROM Please refer to the Readme txt file on the 3ware CD ROM for directions Create disk arrays Refer to the 3ware Hardware Installation and 3ware Disk Array Configuration Utility chapters...

Страница 106: ...on Complete notification Continue with the following steps to make any new disk arrays or independent disks accessible to Windows 2000 or XP 1 Remove the driver diskette then select Yes to restart the...

Страница 107: ...r being copied to the other drive In RAID 10 arrays data from one half of the array is copied to the other half After the initial verification subsequent verifies to a RAID 1 or 10 array result in the...

Страница 108: ...3ware Escalade ATA RAID Controller User Guide 108 www 3ware com Install the 3DM disk management utility Refer to the 3DM Disk Management Utility chapter...

Страница 109: ...er does not require reconfiguring the drives connected to your controller and will not affect data stored in your disk arrays for this and previous ver sions Materials required 3ware CD ROM You will b...

Страница 110: ...then click on the Device Man ager tab 6 Open the SCSI and Raid Controllers selection 7 Locate and double click on 3ware ATA RAID Controller The 3ware ATA RAID Controller Properties pop up menu appears...

Страница 111: ...Windows 2000 or Windows XP Installation www 3ware com 111 9 Click on the Update Driver button 10 Press Next on the Upgrade Device Driver Wizard see Figure 39 Figure 39 Upgrade driver welcome screen...

Страница 112: ...3ware driver 1 Once you reach the Upgrade Device Driver screen display shown in Figure 40 ensure that you select Display a list of known drivers for this device so that I can choose a specific driver...

Страница 113: ...Windows 2000 or Windows XP Installation www 3ware com 113 2 The Select a Device Driver dialog appears see Figure 41 Click on the Have Disk button Figure 41 Select a Device Driver...

Страница 114: ...are com 3 The Install from Disk Figure 42 dialog appears Insert the 3ware driver installation diskette and type the correct path name in Copy manufacturer s files from near the bottom of the box The c...

Страница 115: ...k on the appropriate driver name i e Escalade 7000 ATA RAID Controller listed in the dialog box to highlight it Then click on Next Be sure to select the correct driver name other wise the driver upgra...

Страница 116: ...3ware Escalade ATA RAID Controller User Guide 116 www 3ware com Figure 44 Start Device Driver Installation...

Страница 117: ...the driver that was packaged with your ATA RAID controller the Digital Signature Not Found screen may appear see Figure 45 If this screen appears click on Yes to continue and follow the instructions t...

Страница 118: ...46 Final driver installation screen Remove the existing Escalade ATA RAID Controller and install the new Escalade ATA RAID Controller Refer to the Hardware Installation chapter Reboot the machine 1 Re...

Страница 119: ...anagement from Administrative Tools a Choose Administrative Tools from the Start menu b Choose Computer Management from the Administrative Tools menu c Select Storage d Select Disk Management 5 Follow...

Страница 120: ...3ware Escalade ATA RAID Controller User Guide 120 www 3ware com...

Страница 121: ...ease 1 3ware ships compiled and tested drivers for Red Hat and SuSE Linux Please refer to our website for the latest compiled drivers 2 Both Red Hat and SuSE include 3ware drivers in their distributio...

Страница 122: ...3ware Escalade ATA RAID Controller User Guide 122 www 3ware com Note Check your current 3ware driver version number by typing the following command cat proc scsi 3w xxxx 0 Represents controller number...

Страница 123: ...an operating system and want to install Linux on a drive managed by 3ware s ATA RAID controller follow the instructions in Installing the ATA RAID controller while installing Red Hat Linux page 124 If...

Страница 124: ...the Escalade ATA RAID Controller as a boot device Discon necting the IDE drive while installing Linux will eliminate this problem After Linux is installed the drive can be reconnected Create disk arr...

Страница 125: ...mount the driver disk and run the ini trd fix script in the rh72 directory This script copies the new driver s to the target system disk runs mkinitrd and then runs LILO RAID array initialization RAI...

Страница 126: ...on mode after a delay of up to ten min utes The advantage of this procedure is that the RAID 5 array can be used immediately but it will not be fault tolerant until the initial ization is complete The...

Страница 127: ...3ware CD ROM Please refer to the Readme txt file on the 3ware CD ROM for direc tions Create disk arrays Refer to the 3ware Hardware Installation and 3ware Disk Array Configuration Utility chapters Ins...

Страница 128: ...llowing sbin mkinitrd v boot initrd xxx xxxx Note The first argument xxx for initrd is the kernel ver sion string The second argument xxxx for initrd is the lib modules directory to copy the 3w xxxx d...

Страница 129: ...eboot the new ATA RAID controller should be recognized Afterwards the Hardware Discover utility should pop up Note The first argument xxx for initrd is the kernel ver sion string i e 2 2 14 5 0 The se...

Страница 130: ...t 7 2 and newer add the following line to etc modules conf alias scsi_hostadapter 3w xxxx 4 Run mkinitrd by entering the following sbin mkinitrd v boot initrd xxx xxxx Note The first argument xxx for...

Страница 131: ...name here image boot vmlinux kernel string label linux up root dev hda7 Add initrd boot ramdisk filename here 6 Run LILO to update the boot record on disk by typing the fol lowing sbin lilo The output...

Страница 132: ...from make file Boot to UP version of kernel to build against To build UP module type make f Makefile rh The file created is 3w xxxx o To build SMP module type make smp f Makefile rh The file created...

Страница 133: ...members The user can reboot the system before this is complete in order to use the RAID 5 array immediately Once booted to the operating system the RAID 5 array goes into initialization mode after a...

Страница 134: ...without an operating system and want to install Linux on a drive managed by 3ware s ATA RAID controller follow the instructions in Installing the ATA RAID controller while installing SuSE Linux with Y...

Страница 135: ...where an IDE drive con nected to the motherboard interfered with using the Escalade ATA RAID Controller as a boot device Discon necting the IDE drive while installing Linux will eliminate this problem...

Страница 136: ...te If this message is not displayed verify that the cor rect directory was used in step 5 and repeat step 6 If the driver still fails to load try manually loading the 3w xxx o driver by typing the com...

Страница 137: ...half of the array is copied to the other half After the initial verification subsequent verifies to a RAID 1 or 10 array result in the data from one drive or set of drives being compared to the other...

Страница 138: ...AID Controller User Guide 138 www 3ware com Install and run 3DM disk management utility Refer to the 3DM Disk Management Utility chapter If you are using the 3ware Command Line Interface refer to the...

Страница 139: ...re CD ROM Please refer to the Readme txt file on the 3ware CD ROM for direc tions Create disk arrays Refer to the 3ware Hardware Installation and 3ware Disk Array Configuration Utility chapters Instal...

Страница 140: ...v fd0 mnt cp mnt 3w xxxx o lib modules kernel string kernel drivers scsi sbin insmod lib modules kernel string kernel drivers scsi 3w xxxx o unmount mnt 3 mk_initrd 4 sbin lilo For SuSE Linux 8 0 1 Ed...

Страница 141: ...3w xxxx smp lib modules kernel string kernel drivers scsi sbin insmod lib modules kernel string kernel drivers scsi 3w xxxx o unmount mnt 3 mk_initrd 4 sbin lilo For SuSE 8 0 1 Edit etc rc d boot and...

Страница 142: ...inux kernel source tree in usr src linux in order to do the compile 4 To build UP module boot to desired UP kernel type make f makefile oth The created file is 3w xxxx o 5 To build SMP module boot to...

Страница 143: ...on occurs from 3DM when the ATA RAID control ler requires attention such as when a disk array becomes degraded and is no longer fault tolerant Event notification will only occur while 3DM is running s...

Страница 144: ...Start menu 3 The 3DM Setup Standard install window will guide you through the installation process 4 At the Remote Monitoring and Security Configuration win dow see Figure 47 check the first checkbox...

Страница 145: ...Preferences window see Figure 48 enter the e mail address of the user who will be receiving the 3DM e mail status messages You may enter multiple e mail addresses separating each entry with a comma If...

Страница 146: ...e option of starting the application and opening the browser win dow when you complete the installation recommended You can run 3DM later by selecting 3DM from the Start menu To view 3DM remotely via...

Страница 147: ...1 Insert the 3ware software installation CD ROM for Linux into the CD ROM drive 2 Mount the CD ROM disk mount dev cdrom Note For older Red Hat systems type mount t iso9660 dev cdrom mnt cdrom For old...

Страница 148: ...an e mail message when an event occurs The default to this question is yes If you enable e mail notification you will be asked to pro vide the name of the mail server the user name for the person who...

Страница 149: ...y to limit con nections to localhost only default is yes 9 Change the directory and then eject the CD ROM disk when fin ished cd home eject cdrom Starting 3DM 3DM should start automatically after inst...

Страница 150: ...r SuSE systems type mount f iso9660 dev cdrom cdrom 3 Change the directory and run the uninstall script cd mnt cdrom linux 3dm or cdrom linux 3dm install 3dm u 4 Eject the CD ROM disk when finished cd...

Страница 151: ...troller s machine Event notification s e mail feature can send an e mail to a specified recipient when there is a problem with the array Note The format and style of the 3DM browser win dows illustrat...

Страница 152: ...le to unblock port 1080 use the following line pref network security ports banned override 1080 If you are using SuSE 7 3 Linux this file is located at opt defaults netscape6 defaults pref all js Disk...

Страница 153: ...ns or for trouble shooting Its text format allows you to select the text in the window with your mouse and use the system clipboard to cut and paste it into e mail or documentation The Details display...

Страница 154: ...unit count total number of disk arrays on the controller and version numbers of the chips on the 3ware card Information is displayed on each unit a unit is a disk array or JBOD The array status capaci...

Страница 155: ...3DM Details Display Before sending an e mail or calling 3ware Customer Service it is a good idea to take a snapshot of the Details display so that you can respond to questions about your system confi...

Страница 156: ...or display opens with either a green all OK yellow during array initialization or rebuild or red error alarm banner A monitor window may be opened for each system if you have multiple systems to monit...

Страница 157: ...oting assis tance A button is also provided to erase the logged data The SMART data is displayed in hex format and may appear to be gar bled if displayed on an ASCII text editor To read the SMART data...

Страница 158: ...splayed for each event on the Alarms page may differ slightly from the times listed on the Alarms pop up notification Figure 52 3DM Alarms Display The Settings display see Figure 53 allows you to conf...

Страница 159: ...Checking Array Status www 3ware com 159 Figure 53 3DM Settings Display...

Страница 160: ...nge in the configuration is attempted on either the settings alarm or the configuration pages If the User password is enabled 3DM only prompts the user for a password when the browser session is start...

Страница 161: ...atus www 3ware com 161 3 Press the Change Password button to enable password protec tion To enable password protection refer to Enable disable password protection on page 162 Figure 54 3DM Administrat...

Страница 162: ...Figure 54 To enable password protection be sure to perform the setup procedure on page 160 then select the Enabled option in the Password Setup portion of the 3DM Settings display see Figure 53 To dis...

Страница 163: ...nect to 3DM remotely an error message will be displayed This setting defaults to Disabled Selecting cache options The 3DM Settings display provides a selection for enabling or dis abling the drive s w...

Страница 164: ...www 3ware com Configuration and Array Maintenance Settings From the 3DM Configure Display see Figure 56 you can desig nate an available drive as a hot spare schedule rebuilds and media scans or remov...

Страница 165: ...Configuration and Array Maintenance Settings www 3ware com 165 Figure 56 3DM Configure Display...

Страница 166: ...dundant array Auto rebuild of a redundant array If a hot spare is specified and the array degrades an event notifica tion is generated and the hot spare dynamically replaces the failed drive in a redu...

Страница 167: ...e detected on the source disk Uncorrectable blocks will be rewritten but the data may be incorrect It is recommended that a file sytem check is executed when the rebuild completes By default this func...

Страница 168: ...initialization is required it will be performed before Verify and Media Scan during the scheduled window Tasks cannot be performed in time increments of less than one hour For example if both Verify a...

Страница 169: ...is run during the first two hours and the media scan operation follows during the remaining two hours If the duration is only one hour only the verification operation is performed Rebuild Initialize V...

Страница 170: ...3ware Escalade ATA RAID Controller User Guide 170 www 3ware com Figure 57 3DM Help Display...

Страница 171: ...move the black end rail It aligns and secures the ATA RAID controller in the computer chassis but is not critical for operation Q2 The system doesn t begin booting no BIOS runs when the ATA RAID contr...

Страница 172: ...cally this bug sees the system boot drive as two primary master drives That causes the system to hang Enter the Dell BIOS setup and reload the BIOS defaults Software installation Q7 The ATA RAID contr...

Страница 173: ...ites any existing data on the member drives Q10 Under Windows NT disks don t appear in the Windows Explorer but appear in the 3ware BIOS scrolling messages and appear in the Disk Array Configuration U...

Страница 174: ...es shut down notification to our controller A limitation with the Microsoft floppy based NT installation makes this extra step necessary Note When installing Windows NT 4 0 exclusively from CD ROM thi...

Страница 175: ...your motherboard is compatible with the 3ware BIOS and check with your motherboard manufacturer for potential BIOS updates Screen display messages Figure 58 through Figure 63 are screen messages that...

Страница 176: ...de ATA RAID Controller User Guide 176 www 3ware com Figure 59 A Warning for All Software Removal Requests Figure 60 Confirmation of Successful Software Removal Figure 61 Administrator Privileges Requi...

Страница 177: ...ot Request AEN Messages The AEN messages issued by the ATA RAID controller when an error is detected are summarized in the table below Descriptions of each are provided at the end of the table Table 1...

Страница 178: ...EOUT 009h AEN_DRIVE_ERROR 00Ah AEN_REBUILD_STARTED 00Bh AEN_INIT_STARTED 00Ch AEN_SMART_FAIL 00Fh AEN_REPLACE_DRIVE_TOO_SMALL 02Eh AEN_UNIT_NOT_ZEROED 02Fh AEN_UDMA_DOWNGRADE 021h AEN_SECTOR_REPAIR 02...

Страница 179: ...n redundant mode The user should replace the bad drive as soon as possible and initiate a rebuild AEN 003h AEN_CONTROLLER_ERROR The ATA RAID controller has encountered an internal error Please contact...

Страница 180: ...call of all drives attached to the card After detection of the drives the ATA RAID controller then uses an internal algorithm to logically connect drives that belong to the same array If after roll ca...

Страница 181: ...unclean shut downs due to sudden power loss AEN 009h AEN_APORT_TIMEOUT The ATA RAID controller has a sophisticated recovery mechanism to handle various types of failures of a disk drive One such poss...

Страница 182: ...n such as error rates and retry counts By monitoring this data SMART may be able to predict a drive failure before it hap pens allowing a user to schedule service of the array before it becomes degrad...

Страница 183: ...h electrically noisy environments e g cables are too close to the power supply AEN 023h AEN_SECTOR_REPAIR The ATA RAID controller supports a feature called dynamic sector repair to allow the unit to r...

Страница 184: ...mands this means that it acknowl edges it has completed a write operation before the data is committed to disk If the ATA RAID controller can not commit the data to the media after it has acknowledged...

Страница 185: ...VERSION During the evolution of the Escalade product line the format of the DCB has been changed to accommodate new features The DCB format expected by the ATA RAID controller and the DCB that is writ...

Страница 186: ...does not equal the other side RAID 10 One side of the mirror does not equal the other side RAID 5 The parity data does not equal the user data For JBOD and RAID 0 the most likely cause of the error is...

Страница 187: ...oubleshooting AEN 030h AEN_DRIVE_NOT_SUPPORTED Escalade 8000 series Serial ATA Controller only support UltraUDMA 100 133 drives This AEN indicates that an unsup ported drive was detected during rollca...

Страница 188: ...3ware Escalade ATA RAID Controller User Guide 188 www 3ware com...

Страница 189: ...adio communications However there is no guarantee that interfer ence will not occur in a particular installation If this equipment does cause harm ful interference to radio or television reception whi...

Страница 190: ...llowing Common Technical Regulations and or normative documents EN 55022 Limits and methods of measurements of radio interference characteristics of information technology equipment EN 61000 4 2 Elect...

Страница 191: ...e the Limited Hardware Warranty and Software License Agreement at our website http www 3ware com support rma_form asp 3ware warranty service is provided by returning the defective product to 3ware Exc...

Страница 192: ...e with a credit card number with authorization in the amount equaling the then current list price of the Escalade ATA RAID Control ler including shipping costs As soon as practicable thereafter 3ware...

Страница 193: ...e mail form 3ware also offers toll free 877 883 9273 and 408 523 1111 direct phone sup port during normal business hours Sales and ordering information For sales information send an electronic mail me...

Страница 194: ...3ware Escalade ATA RAID Controller User Guide 194 www 3ware com...

Страница 195: ...26 Background Task Rate 163 BIOS 25 45 171 BIOS tool 44 C Cancelling rebuild 65 Compliance and Conformity 189 D Deleting a disk array 55 Determining your configuration 46 Disk Array Configuration Uti...

Страница 196: ...ay 62 rebuild process 167 Rebuilding 65 Rebuilding a mirrored array with no hot spare 60 Rebuilding a mirrored disk array 59 Rebuilding RAID 5 59 Rebuilding with Hot Spare 60 64 Red Hat Linux 30 Remot...

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