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V7122 GatewayUser Guide
Table 31
Call Counters Description
Counter Description
Number of
Attempted Calls
This counter indicates the number of attempted calls.
It is composed of established and failed calls. The number of established calls is
represented by the ‘Number of Established Calls’ counter. The number of failed calls is
represented by the five failed-call counters. Only one of the established / failed call
counters is incremented every time.
Number of
Established
Calls
This counter indicates the number of established calls. It is incremented as a result of one
of the following release reasons, if the duration of the call is bigger then zero:
GWAPP_REASON_NOT_RELEVANT (0)
GWAPP_NORMAL_CALL_CLEAR (16)
GWAPP_NORMAL_UNSPECIFIED (31)
And the internal reasons:
RELEASE_BECAUSE_UNKNOWN_REASON
RELEASE_BECAUSE_REMOTE_CANCEL_CALL
RELEASE_BECAUSE_MANUAL_DISC
RELEASE_BECAUSE_SILENCE_DISC
RELEASE_BECAUSE_DISCONNECT_CODE
When the duration of the call is zero, the release reason
GWAPP_NORMAL_CALL_CLEAR increments the ‘Number of Failed Calls
due to No Answer’ counter. The rest of the release reasons increment the
‘Number of Failed Calls due to Other Failures’ counter.
Number of
Failed Calls due
to a Busy Line
This counter indicates the number of calls that failed as a result of a busy line. It is
incremented as a result of the following release reason:
GWAPP_USER_BUSY (17)
Number of
Failed Calls due
to No Answer
This counter indicates the number of calls that weren’t answered. It is incremented as a
result of one of the following release reasons:
GWAPP_NO_USER_RESPONDING (18)
GWAPP_NO_ANSWER_FROM_USER_ALERTED (19)
And (when the call duration is zero) as a result of the following:
GWAPP_NORMAL_CALL_CLEAR (16)
Number of
Failed Calls due
to No Route
This counter indicates the number of calls whose destinations weren’t found. It is
incremented as a result of one of the following release reasons:
GWAPP_UNASSIGNED_NUMBER (1)
GWAPP_NO_ROUTE_TO_DESTINATION (3)
Number of
Failed Calls due
to No Matched
Capabilities
This counter indicates the number of calls that failed due to mismatched gateway
capabilities. It is incremented as a result of an internal identification of capability mismatch.
This mismatch is reflected to CDR using the value of the parameter
‘DefaultReleaseReason’ (default is GWAPP_NO_ROUTE_TO_DESTINATION (3)), or by
the GWAPP_SERVICE_NOT_IMPLEMENTED_UNSPECIFIED(79) reason.
Number of
Failed Calls due
to Other
Failures
This counter is incremented as a result of calls that fail due to reasons not covered by the
other counters.
Percentage of
Successful Calls
The percentage of established calls from attempted calls.
Average Call
Duration [sec]
The average call duration of established calls.
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