Prestige 2602HW Series User’s Guide
6
Customer Support
Customer Support
Please have the following information ready when you contact customer support.
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
METHOD
LOCATION
SUPPORT E-MAIL
TELEPHONE
A
WEB SITE
REGULAR MAIL
SALES E-MAIL
FAX
FTP SITE
WORLDWIDE
[email protected] +886-3-578-3942
www.zyxel.com
www.europe.zyxel.com
ZyXEL Communications Corp.
6 Innovation Road II
Science Park
Hsinchu 300
Taiwan
+886-3-578-2439
ftp.zyxel.com
ftp.europe.zyxel.com
NORTH
AMERICA
+1-800-255-4101
+1
-
714
-
632-0882
www.us.zyxel.com
ZyXEL Communications Inc.
1130 N. Miller St.
Anaheim
CA 92806-2001
U.S.A.
+1-714-632-0858
ftp.us.zyxel.com
GERMANY
+49-2405-6909-0
www.zyxel.de
ZyXEL Deutschland GmbH.
Adenauerstr. 20/A2 D-52146
Wuerselen
Germany
+49-2405-6909-99
FRANCE
+33 (0)4 72 52 97 97
www.zyxel.fr
ZyXEL France
1 rue des Vergers
Bat. 1 / C
69760 Limonest
France
+33 (0)4 72 52 19 20
SPAIN
+34 902 195 420
www.zyxel.es
ZyXEL Communications
Alejandro Villegas 33
1º, 28043 Madrid
Spain
+34 913 005 345
DENMARK
+45 39 55 07 00
www.zyxel.dk
ZyXEL Communications A/S
Columbusvej 5
2860 Soeborg
Denmark
+45 39 55 07 07
NORWAY
+47 22 80 61 80
www.zyxel.no
ZyXEL Communications A/S
Nils Hansens vei 13
0667 Oslo
Norway
+47 22 80 61 81
SWEDEN
+46 31 744 7700
www.zyxel.se
ZyXEL Communications A/S
Sjöporten 4, 41764 Göteborg
Sweden
+46 31 744 7701
FINLAND
+358-9-4780-8411
www.zyxel.fi
ZyXEL Communications Oy
Malminkaari 10
00700 Helsinki
Finland
+358-9-4780 8448
a.
“+” is the (prefix) number you enter to make an international telephone call.
Summary of Contents for Prestige 2602HW Series
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Page 22: ...Prestige 2602HW Series User s Guide 22...
Page 30: ...Prestige 2602HW Series User s Guide 30...
Page 36: ...Prestige 2602HW Series User s Guide 36...
Page 40: ...Prestige 2602HW Series User s Guide 40 Introduction to DSL...
Page 72: ...Prestige 2602HW Series User s Guide 72 Chapter 4 Password Setup...
Page 102: ...Prestige 2602HW Series User s Guide 102 Chapter 6 Wireless LAN Setup...
Page 112: ...Prestige 2602HW Series User s Guide 112 Chapter 7 WAN Setup...
Page 124: ...Prestige 2602HW Series User s Guide 124 Chapter 8 Network Address Translation NAT Screens...
Page 130: ...Prestige 2602HW Series User s Guide 130 Chapter 9 Introduction to VoIP...
Page 142: ...Prestige 2602HW Series User s Guide 142 Chapter 10 Voice Screens...
Page 148: ...Prestige 2602HW Series User s Guide 148 Chapter 12 Time and Date...
Page 162: ...Prestige 2602HW Series User s Guide 162 Chapter 13 Firewalls...
Page 192: ...Prestige 2602HW Series User s Guide 192 Chapter 16 Remote Management Configuration...
Page 206: ...Prestige 2602HW Series User s Guide 206 Chapter 17 Universal Plug and Play UPnP...
Page 212: ...Prestige 2602HW Series User s Guide 212 Chapter 18 Logs Screens...
Page 214: ...Prestige 2602HW Series User s Guide 214 Chapter 19 Maintenance Figure 102 System Status...
Page 224: ...Prestige 2602HW Series User s Guide 224 Chapter 19 Maintenance...
Page 232: ...Prestige 2602HW Series User s Guide 232 Chapter 20 Introducing the SMT...
Page 236: ...Prestige 2602HW Series User s Guide 236 Chapter 21 Menu 1 General Setup...
Page 240: ...Prestige 2602HW Series User s Guide 240 Chapter 22 Menu 2 WAN Backup Setup...
Page 244: ...Prestige 2602HW Series User s Guide 244 Chapter 23 Menu 3 LAN Setup...
Page 248: ...Prestige 2602HW Series User s Guide 248 Chapter 24 Wireless LAN Setup...
Page 254: ...Prestige 2602HW Series User s Guide 254 Chapter 25 Internet Access...
Page 268: ...Prestige 2602HW Series User s Guide 268 Chapter 27 Static Route Setup...
Page 272: ...Prestige 2602HW Series User s Guide 272 Chapter 28 Bridging Setup...
Page 288: ...Prestige 2602HW Series User s Guide 288 Chapter 29 Network Address Translation NAT...
Page 304: ...Prestige 2602HW Series User s Guide 304 Chapter 31 Filter Configuration...
Page 324: ...Prestige 2602HW Series User s Guide 324 Chapter 34 System Information and Diagnosis...
Page 340: ...Prestige 2602HW Series User s Guide 340 Chapter 35 Firmware and Configuration File Maintenance...
Page 346: ...Prestige 2602HW Series User s Guide 346 Chapter 36 System Maintenance...
Page 350: ...Prestige 2602HW Series User s Guide 350 Chapter 37 Remote Management...
Page 362: ...Prestige 2602HW Series User s Guide 362 Chapter 39 Call Scheduling...
Page 366: ...Prestige 2602HW Series User s Guide 366 Chapter 40 Internal SPTGEN...
Page 372: ...Prestige 2602HW Series User s Guide 372 Chapter 41 Troubleshooting...
Page 376: ...Prestige 2602HW Series User s Guide 376 Appendix A Hardware Specifications...
Page 396: ...Prestige 2602HW Series User s Guide 396 Appendix C IP Subnetting...
Page 402: ...Prestige 2602HW Series User s Guide 402 Appendix E Wireless LAN and IEEE 802 11...
Page 409: ...Prestige 2602HW Series User s Guide Appendix H Triangle Route 409...
Page 410: ...Prestige 2602HW Series User s Guide 410 Appendix H Triangle Route...
Page 434: ...Prestige 2602HW Series User s Guide 434 Appendix J Command Interpreter...
Page 436: ...Prestige 2602HW Series User s Guide 436 Appendix K Firewall Commands...