DCO-1394
Effective Date: 12-JAN-2022
LBL-6059 Rev D
Page 8 of 116
APPENDIX B: TROUBLESHOOTING
Problem
Possible Cause
Recommended Action
Staining, discoloration
- Inadequate cleaning (for example, remaining protein residues)
- Clean in accordance with section 10.1
- Cleaning solutions are contaminated or being reused
- Always use freshly prepared solutions
- Repeat cleaning in accordance with section 10.1
The shaver blade does not turn.
The shaver blade is not inserted properly.
Remove the blade and reinsert it according to the RELIGN Tricera System instructions for directions on
use of the Tricera Handpiece as part of the RELIGN Tricera System.
The handpiece will not run.
The handpiece is not properly connected to the controller.
Remove and reconnect the handpiece cable to the controller according to the RELIGN Tricera System
instructions for directions on use of the Tricera Handpiece as part of the RELIGN Tricera System.
The cord is malfunctioning.
Send the handpiece in to RELIGN for repair.
The Activate function is not operating smoothly.
- The cable is malfunctioning.
- The Controller is malfunctioning.
- Remove and reconnect the handpiece to a different Controller. If the problem persists, send the Tricera
Handpiece to RELIGN for repair.
The shaver blade/RF probe is not correctly
detected by the handpiece.
The shaver blade/RF probe is not inserted properly.
Remove the shaver blade/RF probe and reinsert it according to the RELIGN Tricera System instructions
for directions on use of the Tricera Handpiece as part of the RELIGN Tricera System.
The handpiece is malfunctioning.
Remove and reconnect the shaver blade/RF probe to another Tricera Handpiece to confirm the possible
cause. Send the malfunctioning Tricera Handpiece to RELIGN for repair.