4. TROUBLESHOOTING GUIDE
© Copyright 2008 ZEVEX Incorporated
27
1. Is door closed
securely?
NO /
UNSURE
Turn pump off. Unload and reload delivery set cassette.
Make sure door is closed securely. Turn pump back on.
YES
2. Is door cracked or
tab on inside of door
broken?
YES
Contact your healthcare provider or ZEVEX Customer
Service at (800) 970-2337 to receive a new door.
NO
Contact your healthcare provider or ZEVEX Customer
Service at (800) 970-2337 for assistance.
1. Is delivery set tubing
pinched, kinked, or
clogged?
YES
Check delivery set for obstructions or kinks in tubing. Correct
blockage and resume feeding.
NO
2. Is tab on inside of
door broken?
YES
Contact your healthcare provider or ZEVEX Customer
Service at (800) 970-2337 to receive a new door.
NO
3. Is pressure sensor
region of cassette
receptacle clean?
NO
Clean pressure sensor area with a cotton swab, soft cloth or
dampened sponge, or wash entire pump under running water.
Do not use abrasive materials or harsh chemicals.
YES
4. Are there visible
signs of damage to
pressure sensors
area?
YES
Contact your healthcare provider or ZEVEX Customer
Service at (800) 970-2337 to return pump for service.
NO
Disconnect from patient and fill a new delivery set with food.
Prime set and start pump.
If alarm continues, contact your
healthcare provider or ZEVEX Customer Service
at (800) 970-2337 for assistance.
LOAD SET Alarm
NO FLOW IN or NO FLOW OUT Alarms
4
NO FLOW IN
- Occlusion between delivery set and pump.
4
NO FLOW OUT
- Occlusion between pump and patient.