85 Rev.A
of revenue, loss of data, immaterial damage or damage resulting from non-availability of the product or
its associated components which arises directly or indirectly under this warranty or otherwise in relation
to products or services. This also applies to losses or damage due to impairment or operational failure of
the product, or devices associated with it, caused by defects or the non-availability of the product while
it is with ZENEC or the service partner, as well as to periods of downtime and business interruptions.
ZENEC also does not accept any liability for transport-related risks such as the loss or destruction of the
product in connection with the fulfilment of the warranty.
This disclaimer applies to losses and damage irrespective of the legal basis, particularly on the because
of negligence, other non-permissible conduct, breach of contract, express or implied guarantees and
strict liability (even if ZENEC or its service partner has been advised of the possibility of such damage
occurring).
If these disclaimers are prohibited or limited under the applicable law, ZENEC shall limit its warranty
and liability to the extent that is permissible in accordance with the applicable regulations. For example,
some national laws prohibit the exclusion or limiting of damages payable in connection with negligence,
gross negligence, willful wrongdoing, fraud, and other similar actions. For the duration of this warranty,
all liability that cannot be excluded completely will be limited to the extent permissible under the applica-
ble law. Liability under this warranty is limited to the purchase price for the product. If the applicable law
only permits higher limits on any liability, this higher limitation shall apply.
How do I exercise my warranty rights?
If you wish to exercise your entitlements under this warranty, please contact the authorized dealer from
whom the product was purchased, and present it with the original copy of the till receipt or invoice. Do
not return any products to ZENEC directly, otherwise our warranty obligations cannot be fulfilled. You will
find the name of the relevant dealer or vendor on your proof of purchase.
Defective devices sent by the authorised dealer to the service centre must also be accompanied by any
accessories which have a logical connection to the observed fault. This means, for example, the naviga-
tion package on an SD or microSD card which was supplied or purchased with the device, if problems
or functional defects have been observed in connection with the navigation function.
How will ZENEC fulfil its warranty?
ZENEC or its service partner will have the choice of either repairing or replacing the product or its defec-
tive parts covered by the warranty, and assume the material and labour costs at its own discretion and
in accordance with the prevailing conditions.
Repairs under the warranty must be carried out by ZENEC itself or its authorized service partner. Re-
paired or replaced products may contain new and/or refurbished components and devices. Replaced
components shall become the property of ZENEC.
Will I incur any costs in connection with the warranty service?
ZENEC will cover the material and labour costs in connection with its warranty service. The warranty
holder is responsible for the cost of shipment and shall bear the risks associated with the shipment (see
above). If the product is found to be operating faultlessly, or there is no warranty entitlement because
the warrant period has expired or for any other reason, ZENEC or its authorized service partner shall be
entitled to charge a flat-rate investigation charge of €30.00.
Does this warranty affect my statutory or contractual rights?
This warranty is a voluntary service provided by ZENEC which is an extension of your statutory rights.
As a consumer, you remain fully entitled to your statutory rights, such as the statutory guarantee. This
warranty also has no effect whatsoever on your contractual rights against the vendor. You may continue
to exercise these rights in full.
Summary of Contents for Z-E3776
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