Technical Support US: 888-443-2751
Technical Support INTL: 316-943-2751
26
OVEN TROUBLESHOOTING
1. Verify that the power cord to the oven is connected and/or plugged in if equipped with a plug
and receptacle.
2. Check all circuit breakers on the oven control panel and on the back of the control box to en-
sure they have not been tripped.
3. Check to see that the circuit breakers in the building electrical service panel have not been
tripped or turned off.
4. Check the manual gas valve to verify that it is turned on completely. The handle on the valve
should be parallel with the gas piping when the valve is turned on, and the handle will be per-
pendicular with the gas piping when the valve is turned off. Also remember that anytime the
gas hose has been disconnected it will take time to purge the air from the inlet gas pipe.
5. Verify that the oven is supplied with gas by disengaging and reengaging the quick-disconnect
fitting on the gas hose.
6. Check to see that the oven is fully assembled. All of the fingers must be properly installed.
Incorrect or incomplete finger placement can cause a “windy” condition that can cause the
burner not to light.
7. Gas line size and pressure must be adequate to support total BTU requirements with all appli-
ances in store turned
on
. Refer to the “Oven Gas Requirements” section of this manual.
8. In the case of the oven not lighting properly. Turn off the oven and wait approximately thirty
(30) seconds or until the fan stops spinning and turn the oven back on.
9. (World Installations) If using the Sail Switches check the HUI for error messages relating the
Sail Switch sequencing.
If your oven does not function properly, please verify the following conditions:
If your oven still does not function properly, perform a hard reset. First, power down the
units then unplug the units from all electrical power. Leave the units unplugged for one (1) minute.
Once this is done, plug the units back in and turn on the power.
Mechanical Function
If your oven still does not function properly, XLT has qualified customer service personnel
that can provide assistance on any type of XLT equipment problem you may experience. Custom-
er Service is available 24/7/365 at 888-443-2751, or visit
Proceed with caution and read the following instructions carefully when unplug-
ging the units.
HIGH
VOLTAGE
Hard Reset
