Troubleshooting
3 - 75
Network Event Logs
Phaser 850
The Phaser 850 printer maintains three logs in memory detailing network functions. The
logs contain TCP/IP and Netware initialization landmarks and limited print-time
processes. The log also shows the state of the networking hardware.
The logs are useful for troubleshooting network setup problems and isolate network
problems from printer problems. The log indicates that network hardware is properly
functioning with messages like “NETWORK HARDWARE PROVEN GOOD USING
IPX”.
The logs can be accessed through the front panel menu.
1.
Navigate to
Menu/ Printer Configuration/ Network Setting/ Network Logs
.
2.
Scroll to
Hardware Startup Log
or
TCP/IP Startup Log
or
NetWare Startup Log
and press
Select
.
The log can also be accessed remotely via PhaserLink 2.0.
The logs lists events chronologically. The log is limited in length; logging stops when the
log is full. The log is stored in RAM only so new data is stored each time the printer’s
power is cycled.
Phaser 860
The Phaser 860 printer maintains four logs in memory detailing network functions. The
logs contain; Netware, TCP/IP, AppleTalk and Hardware initialization landmarks and
limited print-time processes.
The logs can be accessed throught the front panel menu.
1.
Navigate to
Menu/ Support/ Network Questions?
.
2.
Scroll to the appropriate
Network Runtime Log
for you network and press
OK
.
The log can also be accessed remotely via CentreWare IS.
The logs lists events chronologically. The log is limited in length; logging stops when the
log is full. The log is stored in RAM only so new data is stored each time the printer’s
power is cycled.
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