Xerox Phaser 4622 User Manual Download

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Version 2.0

February 2014

Xerox

Phaser 4622

System Administrator Guide

Summary of Contents for Phaser 4622

Page 1: ...Version 2 0 February 2014 Xerox Phaser 4622 System Administrator Guide ...

Page 2: ... and or other countries Changes are periodically made to this document Changes technical inaccuracies and typographic errors will be corrected in subsequent editions Mac and Mac OS are trademarks of Apple Inc registered in the U S and other countries AirPrint and the AirPrint logo are trademarks of Apple Inc ...

Page 3: ...g a Configuration Report 9 CentreWare Internet Services 11 3 Network Installation Network PING Test 14 TCP IP 15 Configure Static Addressing using the Machine 15 Configure Dynamic Addressing 16 Configure TCP IP Settings using CentreWare Internet Services 17 Service Location Protocol SLP 21 Simple Service Discovery Protocol SSDP 22 Windows Internet Name Service WINS 23 AppleTalk 25 NetWare 26 NDPS ...

Page 4: ...ure your Printer Driver 52 Configure the Windows Printer Driver 55 Bi Directional Communication 55 Manual Printer Driver Configuration 56 Apple Mac 57 TCP IP Printing OSX and OS9 57 AppleTalk Printing OS9 58 Configure your Apple Mac Printer Driver 59 UNIX 60 Printer Driver Options 61 Enable Disable the Banner Sheet 61 5 Network Accounting Overview 64 Information Checklist 65 Enable and Configure N...

Page 5: ...Immediate Image Overwrite 81 IP Filtering 83 Overview 83 IP Sec 85 Audit Log 86 Enable and Download the Audit Log 86 View the Audit Log File 86 Machine Digital Certificate Management Trusted Certificate Authorities 89 SNMP 93 SNMPv3 95 7 SMart eSolutions Overview 98 Information Checklist 99 SMart eSolutions 100 Device Communication Status 100 Meter Assistant 102 To Enable Meter Assistant Meter E m...

Page 6: ...Counters 121 Enabling Disabling USB ports 121 Printing Services 121 Maintenance 124 Support 125 9 Software Upgrade Overview 128 When should I upgrade the software 128 How do I upgrade the software 128 Manual Upgrade using CentreWare Internet Services 129 Manual upgrade using CentreWare Internet Services 129 Manual upgrade using a USB flash drive 131 Information Checklist 131 Procedure 131 10 Troub...

Page 7: ...Phaser 4622 System Administrator Guide 1 1 Introduction Welcome on page 2 Machine Models on page 3 Control Panel Overview on page 4 ...

Page 8: ...install setup and manage printers and other services on their network To use the procedures in this Guide effectively System Administrators must have previous experience working in a network environment and must possess Supervisor Administrator Account Operator or equivalent rights to the network They must also have prior knowledge of how to create and manage network user accounts ...

Page 9: ...r Prints at 65 pages per minute for Letter size paper or 62 pages per minute for A4 size paper Supports a Document Feeder Paper Tray and Bypass Tray are also provided and 2 sided printing is supported Note The type of stand available depends on the configuration Features Phaser 4622 Direct Network Printing Standard Paper Tray 1 Bypass Standard Paper Tray 2 Standard Paper Tray 3 4 5 and 6 Optional ...

Page 10: ...n Phaser 4622 System Administrator Guide 4 Control Panel Overview LCD Display Menu Button Status Indicator Directional Buttons OK Button Stop Button Help Button Power Save Button Return Button Alphanumeric Keypad ...

Page 11: ... System Administrator Guide 5 2 Machine Connection This chapter shows you how to connect your machine to a network and configure Ethernet settings Connection Ports on page 6 CentreWare Internet Services on page 11 ...

Page 12: ...Machine Connection Phaser 4622 System Administrator Guide 6 Connection Ports Front View Type A USB Port ...

Page 13: ...der Slot for the Configuration Card By changing the configuration card a failed printer s network identity can be transferred to a replacement printer in a quick and simple manner or when a machine is inoperable its configuration can be temporarily transferred to a working machine of the same model Type A and Type B USB Ports These ports are used to allow direct printing and firmware upgrades Type...

Page 14: ...n is located on the left side of the machine to the left as you face the machine 4 Complete the Steps shown by the Installation Wizard If this is the first time the machine has been powered on the Installation Wizard will run Administrator Access The Tools menu provides access to the Administrator Tools area Administrator access is required to change settings such as network information on the mac...

Page 15: ...peed and press the OK button 7 Select the ethernet speed to match the speed set on your hub or switch and press the OK button 8 Press the Menu button to exit the Tools menu 9 Power off and power on the machine Setting the Ethernet Speed using CentreWare Internet Services 1 At your Workstation open your web browser and enter the TCP IP Address of the machine in the Address bar 2 Press Enter 3 Click...

Page 16: ...2 System Administrator Guide 10 5 Enter the Administrator s Password The default is 1111 and press the OK button 6 Confirm printing by selecting Yes and pressing the OK button 7 Press the Menu button to return to the status screen ...

Page 17: ... TCP IP and HTTP on the machine See Configure Static Addressing using the Machine on page 15 or Configure Dynamic Addressing on page 16 Access CentreWare Internet Services To view the CentreWare internet services Status screen 1 At your Workstation open the Web browser enter the TCP IP Address of the machine in the Address bar 2 Press Enter or click on the Go button For example Setup HTTP The Inte...

Page 18: ...e HTTP Security Mode Note The machine must have a Machine Digital Certificate configured to enable Secure HTTP see Machine Digital Certificate Management Trusted Certificate Authorities on page 91 10 Click on the Apply button to accept the changes 11 Click on the OK button when the confirmation message box appears Change the Administrator Password It is recommended that you change the default admi...

Page 19: ...ing environments Network PING Test on page 14 TCP IP on page 15 Service Location Protocol SLP on page 21 Simple Service Discovery Protocol SSDP on page 22 Windows Internet Name Service WINS on page 23 AppleTalk on page 25 NetWare on page 26 Unix on page 28 Cloning on page 36 Wireless Networking on page 38 SMTP on page 41 WSD on page 42 ...

Page 20: ...ord The default is 1111 and press the OK button 3 Select Setup and press the OK button 4 Select Network Settings and press the OK button 5 Select Network Ping Test and press the OK button 6 Select either IPv4 Address IPv6 Address or Host Name and press the OK button 7 Enter the Address to ping using the alphanumeric keypad and press the OK button 8 The screen displays pinging and will display in m...

Page 21: ...se ensure that the following items are available and or the tasks have been performed Existing operational network utilizing the TCP IP protocol Ensure that the machine is connected to the network Static IP Address for the machine Subnet Mask Address for the machine Gateway Address for the machine Host Name for the machine Procedure Enter a Static IP Address 1 Press the Menu button on the machine ...

Page 22: ...ou change the default administrator password to a more secure password so this Xerox device is not compromised Configure Dynamic Addressing Information Checklist Before starting the installation procedure please ensure that the following items are available and or the tasks have been performed 1 Existing operational network utilising the TCP IP protocol 2 DHCP or BOOTP Server should be available o...

Page 23: ...section the Enabled checkbox is checked Note If you deselect the Protocol Enabled checkbox you will not be able to access Internet Services TCP IP must then be enabled from the device s user interface 8 Enter a unique Host Name for your machine 9 Select the desired method for obtaining a dynamic IP address from the IP Address Resolution drop down list or select Static to give the machine a static ...

Page 24: ... Addresses The Link Local Address and Global Address are automatically populated Default DHCP Dynamic Host Configuration Protocol Settings The device performs auto address DHCP configuration every time it powers up This is used for neighbour discovery and address resolution on the local IPv6 subnet However you can choose to use manual configuration automatic configuration or a combination of autom...

Page 25: ...An IPv6 address needs to be enclosed in square brackets IPv4 http xxx xxx xxx xxx IPv6 http xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx Note If you have changed the port number from the default port number 80 append the number to the Internet address as follows In the following examples the port number is 8080 Domain name http myhost example com 8080 IPv4 http xxx xxx xxx xxx 8080 IPv6 http xxxx xxxx ...

Page 26: ...iguration Networking Self Assigned Address IPv4 Allocates an IPv4 address without using a DHCP server This check box is selected when IP Address Resolution is set to Autonet This is a display only item Self Assigned Address IPv6 Displays Enabled This is a display only item ...

Page 27: ...ion of the Service Location Protocol SLP Service Agent for the printer 1 At your Workstation open the Web browser and enter the TCP IP Address of the machine in the Address bar 2 Press Enter 3 Click on the Properties tab 4 Click on the Connectivity link 5 Click on the Protocols link 6 Click on the SLP link 7 Check the Enable Checkbox 8 Enter the required parameters for the SLP configuration Direct...

Page 28: ...o enable SSDP 1 At your Workstation open the Web browser and enter the TCP IP Address of the machine in the Address bar 2 Press Enter 3 Click on the Properties tab 4 Click on the Connectivity link 5 Click on the Protocols link 6 Click on the SSDP link 7 Check the Enable Checkbox 8 Set the SSDP Time To Live TTL to a value between 1 and 60 hops 9 Click the apply button to save the changes ...

Page 29: ...refer to it by name To enable SSDP 1 At your Workstation open the Web browser and enter the TCP IP Address of the machine in the Address bar 2 Press Enter 3 Click on the Properties tab 4 Click on the Connectivity link 5 Click on the Protocols link 6 Click on the WINS link 7 Check the Enable Checkbox 8 Enter the primary and secondary WINS server IP addresses 9 Click the apply button to save the cha...

Page 30: ...tion Address IP Address Enter the IPv4 address of the SNMP agent that you are setting up to receive traps UDP Port Number Enter the UDP port number of the SNMP agent Traps TRAP Community Name Enter the trap community name of the SNMP agent Trap to be Received Select the types of traps to receive from the SNMP agent SNMPv3 Configuration Allows you to configure the following options when accessing t...

Page 31: ...3 Click on the Properties tab 4 Click on the Connectivity link 5 Click on the Protocols link 6 Click on the AppleTalk link 7 Check the Enable Checkbox 8 Enter the Printer Name in the field 9 Select an AppleTalk Zone from the drop down menu 10 Click the Apply button to save the changes 11 The Physical Connection and Printer Type fields are populated automatically Enable AppleTalk at the machine 1 P...

Page 32: ...ing NWADMIN Refer to the documentation supplied by Novell to complete this task Record precisely observe upper and lower case dot notation etc the NDS Tree NDS Context Name frame type Print Server Name and the Print Server password assigned If your printer services queues on multiple file servers the Print Server name and password must be the same on all file servers Procedure 1 At your Workstatio...

Page 33: ...l suggests using typeful names when entering Name Context and Directory Service Tree information for example cn contextname ou organization o company c country 15 Enter the hostname of the server that contains the Bindery in the Primary File Server field 16 Check the Enable box to enable Service Advertising Protocol and enter a SAP frequency of between 15 and 300 seconds into the SAP Frequency fie...

Page 34: ...ne 5 Gateway Address for the machine 6 Host Name for the machine Procedure 1 Follow the steps on page 15 then return to this page Configure the Client 1 Add the machine Host Name to the etc hosts file on the HP UX workstation 2 Ensure that you can ping the machine from the HP UX workstation 3 Use either the GUI method or the tty methods as detailed below GUI Method 1 Open a Command window from the...

Page 35: ...r User mode 2 Enter sh to run the Bourne shell 3 Enter lpshut to stop the print service 4 Create the print queue by typing on the same command line Note lpadmin pqueuename v dev null mrmodel ocmrcmodel osmrsmodel ob3 orc ormhostname orplp Where queuename is the name of the queue being created and hostname is the machine hostname 5 Enter lpsched to start the print service 6 Enter enable queuename t...

Page 36: ... Use either the GUI method or the tty method as detailed below GUI Method 1 Open a command window from the Desktop 2 Enter su to access Super User mode 3 Enter admintool to run the System Administrator Tool 4 Click on Browse Printers 5 Click on Edit Add Access to Printer 6 Enter the following information into the Access to Remote Printer form a Printer Name queuename Where queuename is the name of...

Page 37: ...ific installation steps to communicate with the machine The machines are BSD style UNIX printers whereas SCO is a System V style UNIX Information Checklist Before starting the Installation procedure please ensure that the following items are available and or the tasks have been performed 1 Existing operational network utilising the TCP IP protocol 2 Ensure that the machine is connected to the netw...

Page 38: ...ot account 11 Open Unix Window tty Method 1 Enter su to access Super User mode 2 Enter rlpconf to create a printer 3 Enter the following information 4 Printer Name queuename 5 Remote Printer r 6 Hostname hostname 7 If the information has been entered correctly enter y 8 Click on Enter to accept the default for a non SCO remote printer 9 Click on Enter to accept the default for non default printer ...

Page 39: ...me for the printer 9 Enter a location and description for the printer optional 10 Click on Continue 11 In the Device menu click on Internet Printing Protocol 12 Click on Continue 13 Enter ipp hostname ipp printername Note Where hostname is the hostname of the Xerox machine and printername is the printer name of the Xerox machine 14 Click on Continue 15 Click on Xerox in the Make menu 16 Click on C...

Page 40: ...K 9 The Edit Remote Unix lpd Queue Entry window will appear 10 Enter the name of your Print Queue in the Names area 11 The Spool directory is the directory where print jobs are stored and is a subdirectory of var spool lpd Add the name of the print queue to the end of the subdirectory path 12 Ensure that the File Limit reads 0 13 In the Remote Host area enter the IP Address of the Xerox machine 14...

Page 41: ...e Machine Information Checklist on page 15 Create the Print Queue 1 Open the LPRngTool from the Linux Client 2 Click on the Add 3 In the Names area enter a name for your print queue 4 The spool directory is the directory where print jobs are stored and is a subdirectory of var spool lpd Add the name of the print queue to the end of the subdirectory path 5 In the Hostname IP of Printer area enter t...

Page 42: ...of CentreWare Internet Services click on Cloning 2 You have one of the following cloning options a All features DO NOT deselect any checkboxes b Specific features deselect the checkboxes next to the feature s that you DO NOT want to clone 3 Click on Clone If prompted enter the Administrator s User ID admin and Password 1111 and click on Login 4 A Cloning dlm link will appear Right click on the lin...

Page 43: ...st be installed and running on your network with a clone file saved to the TFTP root directory To configure TFTP settings 1 At your Workstation open the web browser enter the TCP IP Address of the machine in the Address bar 2 Press Enter 3 Click on the Properties tab 4 Click on the Connectivity link 5 Click on the Protocols link 6 Click on the TFTP link 7 Click the checkbox to enable TFTP 8 The TF...

Page 44: ...d and press the OK button Wait while the machine detects any available wireless networks 8 Select the wireless network you wish to connect the machine to and press the OK button 9 Enter the WPA key and press the OK button or if the network uses WEP encryption a Select the authentication key type to use and press the OK button b Enter the Open System or Shared WEP Key and press the OK button 10 The...

Page 45: ... the appropriate security option for your router 7 Click Save Changes 8 Disconnect the Ethernet cable from the printer 9 Turn off the printer then turn it on again When the printer restarts it uses the information from CentreWare Internet Services to connect with the wireless router Wait for two minutes then print a Configuration Report to check the connection If the printer does not successfully ...

Page 46: ... on the SMTP Server link 7 Enter the server domain 8 Select either IP Address or Host Name and enter the Host Name or the IP Address and Port Number 1 65535 of the SMTP Server The default Port is 25 9 Select the Server Requires SMTP Authentication box if your mail server requires the machine to log in 10 Enter the Login Name and Password required for the machine to authenticate at the mail server ...

Page 47: ...ne of several supported communication protocols Enabling WSD 1 At your workstation open the web browser enter the TCP IP Address of the machine in the Address bar 2 Press Enter 3 Click on the Properties tab If prompted enter the Administrator s User ID admin and Password 1111 and click on Login 4 Click on the Connectivity link 5 Click on the Protocols link 6 Click on the WSD link 7 Next to WSD Pro...

Page 48: ...Network Installation Phaser 4622 System Administrator Guide 42 ...

Page 49: ...ge 46 Raw TCP IP Printing Port 9100 on page 48 AppleTalk Printing on page 51 USB Printing Windows 2003 XP Vista or later on page 53 Configure your Printer Driver on page 54 Bi Directional Communication on page 57 Manual Printer Driver Configuration on page 58 TCP IP Printing OSX and OS9 on page 59 AppleTalk Printing OS9 on page 60 Configure your Apple Mac Printer Driver on page 61 UNIX on page 62 ...

Page 50: ...t to install this service When you are finished return to this page 12 Click on the Finish button 13 Close the Add Remove Programs window 14 Follow the steps to install the printer driver in Install Printer Driver on page 45 Windows 2003 1 From the Desktop right click the My Network Places icon and click on Properties 2 Right click on the Local Area Connection icon and click on Properties 3 Verify...

Page 51: ...n Start followed by Control Panel first Windows Vista or later Click Control Panel then Printers 2 Windows XP 2003 a Click on Add Printer in the far left column b Click on the Next button for Windows XP 2003 only Windows Vista or later c Double click Add Printer Windows 7 d Select Add a Printer and then Add a local printer 3 Select Local Printer attached to this computer Note If already selected c...

Page 52: ...creen appears Note If you will be sharing this printer with other clients then a Select Share Name b Enter a Share Name 22 Click on the Next button 23 Enter a Location name and Comment if required 24 Click on the Next button 25 Click on Yes to Print a Test Page 26 Click on the Next button 27 Click on the Next button to close the Test Page window 28 Click on the Finish button The printer driver wil...

Page 53: ...aded 7 Click on For Windows 2003 Settings then Printers For Windows XP Printers and Faxes If you cannot see this option in the Start menu then click on Start followed by Control Panel first For Windows Vista or later Control Panel then Printers 8 Click on Add Printer in the far left column 9 The Add Printer Wizard window will appear Click on the Next button 10 Ensure that Network Printer is select...

Page 54: ...d enter the TCP IP address of the machine in the Address bar 2 Press Enter 3 Click on the Properties tab 4 Click on the Connectivity link 5 Click on the Protocols link 6 Select Raw TCP IP Printing in the directory tree 7 Click the Enabled checkbox to enable the Protocol 8 Enter the required port number 1 65535 9 Click on Apply to accept the changes or Undo to return the settings to their previous ...

Page 55: ...P IP Printer from the Device Type drop down menu i Enter the Printer Name or IP Address of the printer j Enter a name for the print queue in the Port Name box or accept the default and click on the OK button k Click on the Next button l Uncheck the box Query m Click on Settings n Click on Raw o Ensure 9100 appears as the Port Number and click on the OK button p Click on the Next button q Click on ...

Page 56: ...es AirPrint and all of its required protocols are enabled by default Not all iOS applications support printing using AirPrint Wireless devices must join the same wireless network as the printer A system administrator can connect the printer by its wired network interface The device that submits the AirPrint job must be on the same subnet as the printer To allow devices to print from different subn...

Page 57: ...e 9 Select the required Zone 10 Click Apply to accept the changes If prompted enter the Administrator s User ID admin and Password 1111 and click on Login 11 The settings are not applied until you reboot the machine Click the Status tab 12 Click the Reboot Machine button and click OK to reboot the machine The network controller takes approximately 5 minutes to reboot and network connectivity will ...

Page 58: ...n the Next button 7 Click on Local Printer attached to this computer Note If already selected click on Automatically detect and install my Plug and Play to deselect it 8 Click on the Next button 9 Click on Create a New Port 10 Click on AppleTalk Printing Devices 11 Click on the Next button 12 In the Available AppleTalk Printing Devices box click on the printer you want to connect to It may be nece...

Page 59: ...Verify that the test page is printed at the machine USB Printing Windows 2003 XP Vista or later Information Checklist Before starting the Installation procedure please ensure that the following items are available and or the tasks have been performed 1 A standard USB peripheral cable 2 A Workstation or laptop that supports USB connectivity 3 A printer driver has been installed and is correct for y...

Page 60: ...n information on the installed hardware options and status of the device 2 Click on Bi Directional Setup 3 Click on Automatic to have the driver automatically configure the IP address of the device or click on Manual and enter the IP address or host name of the device 4 If you want to change the default SNMP settings click on SNMP Community Name and enter the required information 5 Click on the OK...

Page 61: ...Selection allows you to input custom measurements for non standard paper sizes and also scale your document b In Paper size select c Configure the paper size settings as require then click the OK button You can specify the original document size the output paper size and whether you want to manually or automatically scale the output so that it fits the selected paper size You can select standard s...

Page 62: ...ver settings click on the Save button and enter a name to describe the settings 4 Click on the OK button 5 The settings can be selected from the Saved Settings menu Layout Watermark The Layout Watermark tab allows you to print your document as multiple images on a page or as a booklet You can also create and print watermarks on your documents Advanced The Advanced tab contains settings specific to...

Page 63: ...he printer s installed options The driver s Printing Preferences will report information about the printer s operational status active jobs completed jobs and paper status 5 Click on Automatic to have the driver automatically configure the IP Address of the machine or click on Manual and enter the IP Address or Host Name of the machine SNMP Settings 1 If you want to change the default SNMP setting...

Page 64: ...ystem Windows Vista or later a Right click on the printer in the Printers list and select Properties Windows 2003 a From the Start menu click on Settings then Printers b Right click on the printer icon and select Properties Windows XP a From the Start menu click on Printers and Faxes Note If you cannot see Printers and Faxes in the Start menu then click on Start followed by Control Panel b Right c...

Page 65: ... Agree to accept the License Agreement 10 Select the Volume if necessary where you want to install the printer Click on Continue 11 Click on the Install button 12 Click on the Close button 13 Click on the Printer Setup Utility on the Dock 14 Double click on the Hard Drive icon on the Desktop 15 Double click to open Applications 16 Double click to open Utilities 17 Double click to open Printer Setu...

Page 66: ... file 4 Open the Mac OS9 folder and double click on the installer file to install the printer driver on your Mac 5 Click on Continue 6 Click on Agree to accept the License Agreement 7 Click on Install 8 Your Mac may need to be restarted Click on Yes to continue 9 The driver will install Click on Restart 10 Once the Mac has restarted click on the Apple icon then Chooser 11 Select the printer icon a...

Page 67: ...led 9 Click on the Apply Changes button 10 Click on the Close button Printing Preferences 1 Printing Preferences contains all the driver features and enables you to set default settings for the driver You may save multiple sets of settings and select the appropriate Preset at the time of printing 2 Open a document and select File then Print Select the printer then select the Preset you want to mod...

Page 68: ... under Summary When you have set the options you require select File and Save As and enter a name for the Preset 5 You may save multiple Presets with differing combinations of settings 6 For detailed information on the printer driver options please refer to the CentreWare Printer Drivers Guide for Macintosh located on the CentreWare Print Drivers CD delivered with your device UNIX Unix printer dri...

Page 69: ... green Earth Smart symbol at the bottom left 5 Check the box to Turn off Banner Pages 6 Check the appropriate box to print the job ID in the margin of the first page or on all pages of the job 7 Click OK From the Machine 1 Press the Menu button on the machine and select Tools 2 Enter the Administrator s Password The default is 1111 and press the OK button 3 Select Setup and press the OK button 4 S...

Page 70: ...Printer Drivers Phaser 4622 System Administrator Guide 64 ...

Page 71: ...r explains how to set up the Network Accounting service of the machine This is the procedure to follow to install and setup this service Overview on page 66 Information Checklist on page 67 Enable and Configure Network Accounting on page 68 Test Network Accounting on page 71 ...

Page 72: ... to access the machine which allows information about the jobs performed to be recorded in the job log The machine requires network access to a Xerox certified Network Accounting third party software solution Refer to your Xerox Sales Representative for further information CentreWare Printer Drivers are required to be installed on workstations The User is prompted for User and Account ID informati...

Page 73: ...essed 3 Install and configure the Xerox certified Network Accounting Solution Package on your network Refer to the manufacturer s instructions with the network accounting package to complete this task 4 Test communication between the accounting server and the machine a Go to your Network Accounting Server b Open a web browser and enter the IP Address of the machine in the Location or Address field...

Page 74: ...The User and Account IDs are alphanumeric strings 7 Select Display Mode and press the OK button 8 Set Mask User ID and Mask Account ID to On to replace the user and account IDs with asterisks on the machine User Interface Verify that Network Accounting is Enabled 1 Press the Menu button on the Control Panel 2 Select Jobs and press the OK button 3 Select Personal Secure Jobs Saved Jobs or Print fro...

Page 75: ...om the Accounting System menu 7 Select Always Prompt in the Accounting Prompt drop down 8 Select from the following options Mask User ID and Mask Account ID To mask the User and Account ID information Remember Last Entered Codes The machine will retain the last entered accounting codes User ID and Account ID and re use them automatically for the next print job Default User ID and Account ID If def...

Page 76: ... name to define the preset for example Accounting 9 Click on the OK button Ensure that the Accounting preset is selected in the Presets menu each time you print 10 Click on Print 11 Enter your Network Accounting information 12 Click on the OK button to print the document ...

Page 77: ...ng User and Accounting ID and click OK It may be necessary to check the network accounting solution software or server configuration to verify the Account ID Distribute the printer drivers with the Network Accounting option already selected if possible If the printer drivers are distributed without the option enabled workstation Users will need to configure the drivers If the drivers are not prope...

Page 78: ...Network Accounting Phaser 4622 System Administrator Guide 72 ...

Page 79: ...ed and configured Security Xerox on page 74 Xerox Secure Access on page 75 Administrator and Key User Accounts on page 78 802 1X Authentication on page 80 Image Overwrite Security on page 82 IP Filtering on page 85 IP Sec on page 87 Audit Log on page 88 Machine Digital Certificate Management Trusted Certificate Authorities on page 91 SNMP on page 95 SNMPv3 on page 97 ...

Page 80: ... 4622 System Administrator Guide 74 Security Xerox For the latest information on securely installing setting up and operating your machine see the Xerox Security Information web site located at www xerox com security ...

Page 81: ...onfigured so that Internet Services can be accessed 2 Ensure the Xerox Secure Access authentication server is installed and configured with user accounts Note Refer to the documentation with the authentication server to complete this task Note Contact your Xerox Sales Representative if you do not have the Xerox Secure Access Server 3 If required connect and configure your Secure Access Authenticat...

Page 82: ...nfigure Secure Access on the device on the Authentication Page 1 Check the Protocol Enablement box 2 In Accounting Code Access if you want the Secure Access Server to provide Network Accounting Codes select Enable 3 In Login Initiation if you want to allow users to enter their information via the local user interface select Enable Note This feature may be helpful in situations where the user s car...

Page 83: ...ked 2 Read the user interface prompt to determine what you need to do to be authenticated at the device Note Authentication methods include Swipe a card Place a proximity card near the reader Enter a user ID or PIN number 3 If you need to enter information use the alphanumeric buttons and enter your login information Note The machine may request further information such as a primary PIN or passwor...

Page 84: ...n the Security link 5 Click on the Security Settings link 6 Administrator access to CentreWare Services can be restricted to particular workstations by entering the IP addresses of the authorized workstations into the Host Access List field Note Multiple IP address entries should be separated by a comma 7 The default Administrator login name is Admin and the default password is 1111 The Administra...

Page 85: ...directions available from Xerox Support If Disabled a chargeable service call would be required if security settings need to be reset 1 At your Workstation open the web browser enter the TCP IP Address of the machine in the Address bar 2 Press Enter 3 Click on the Properties tab 4 Click on the Security link 5 Click on the Security Settings link 6 Click the Administrator Accounts tab 7 Click the Di...

Page 86: ...et Services Information Checklist 1 802 1X authentication must be supported on the network where Xerox machines are connected 2 Ensure that your 802 1X Authentication Server and authentication switch are available on the network 3 Create a Username and Password on your Authentication Server which will be used to authenticate the machine Note Write down the Username and Password and keep in a safe ...

Page 87: ...ion open the web browser enter the TCP IP Address of the machine into the Address bar 2 Press Enter 3 Click on the Properties tab 4 Click on the Security link 5 Select 802 1X in the directory tree 6 Under the 802 1X area checkmark the 802 1X enable box 7 Select the Authentication Method from the drop down menu 8 In the Credentials area enter details for the Username and Password 9 Click on the App...

Page 88: ...tion of classified or private documents The On Demand Image Overwrite feature provides an on demand facility for a system administrator to erase all residual image data from the hard drive of the machine by overwriting those areas used by the machine to spool and temporarily store image data Note When ODIO is initiated the machine is taken offline until the overwrite is completed and any existing ...

Page 89: ...mage data and images stored in Save Job for Reprint folders 8 The Disk Overwrite Confirmation Report will print This details the status and time of the overwrite 9 The Network Controller will then reboot and network functionality will be unavailable for several minutes 10 Once the machine has rebooted verify that the overwrite operation has completed a View the Confirmation Report under Confirmati...

Page 90: ...ayed in the Completed Jobs queue details window 1 Ensure a job is created in the queue after you have installed Immediate Image Overwrite by sending a print job to the machine 2 Press the Menu button on the machine select Jobs and press the OK button 3 Select Active Jobs and press the OK button 4 Select the job to be checked and press the OK button 5 Select Details and press the OK button 6 View t...

Page 91: ...ote Enter in the IP address or a IP address range by using an asterisk as a wild card character for example 192 246 238 is used to reference a subnet of host address 192 246 is used to reference a wider subnet of host address 192 is used to reference the widest subnet of host address 8 Click on the Apply button to accept changes 9 If prompted enter the Administrator s User ID admin and Password 11...

Page 92: ...ecurity Phaser 4622 System Administrator Guide 86 13 Click on the Apply button to accept changes 14 If prompted enter the Administrator s User ID admin and Password 1111 and click on Login 15 Click on OK ...

Page 93: ...key will be used to send IP Sec encrypted data over the TCP IP network to the printer Providing additional security in the negotiating process SSL Secure Sockets Layer protocols are used to assure the identities of the communicating parties with digital signatures individualized checksums verifying data integrity precluding password guessing by network sniffers Enable IP Sec This procedure require...

Page 94: ...Enter 3 Click on the Properties tab 4 Click on Security link 5 Click on the Audit Log link 6 Click the Audit Log checkbox 7 Click on the Apply button 8 To view the log click on the Save as Text File The Audit Log information is compiled Right click on the Download Log link to save to a local client 9 The Audit Log is saved as Auditfile txt gz This is a text file compressed as a GZIP file 10 Open t...

Page 95: ...tups and shutdowns On Demand Image Overwrites completed Jobs completed Store Files jobs Accounting information Completion Status The Completion Status column shows the status of jobs and has the following values completed normal the job completed correctly completed errors The job completed with errors deleted the job was deleted not completed the job was not completed Identify the PC or User To r...

Page 96: ... System Administrator Guide 90 Entry Data This column contains any additional data that is recorded for an Audit Log entry for example Machine name Job name Username Accounting Account ID when Network Accounting is enabled ...

Page 97: ...hine it needs to have its own digital certificate When clients make a request to the device it exports the certificate to provide an encrypted channel There are 2 options available to obtain a server certificate for the machine Have the machine create a Self Signed Certificate Create a request to have a Certificate Authority sign a certificate that can be uploaded to the machine A self signed cert...

Page 98: ...ovince Name Locality Name Organization Name and Organization Unit Information entered for these options should describe the machine as per the X500 directory scheme but can be any value which is meaningful to the customer to identify the machine Note The Common Name is taken from the machine s IP Address Host Name and Domain Name 10 Enter the E mail Address of the Administrator who is responsible ...

Page 99: ... the Administrator s User ID admin and Password 1111 and click on Login 6 The Certificate Signing Request CSR form will appear 7 Right click on the Right click to save this certificate link 8 Click on Save Target As and save the file to your computer The file is saved as a simple text file named csr pem Privacy Enhanced Mail 9 Send the file to your Certificate Authority for digital signing 10 When...

Page 100: ...l area 5 Enter the HTTP Port Number if required The default is 80 6 Select the Require SSL option in the HTTP Security Mode drop down menu 7 Click on the Apply button to accept the changes If prompted enter the Administrator s User ID admin and Password 1111 and click on Login 8 Close your web browser and then access the Internet Services screen again The Security warning will display Self signed ...

Page 101: ... SET Community Names you must change all network applications that are communicating via SNMP with this machine to use the new GET SET names 3 Enter a name for the default TRAP Community Name The default is SNMP_trap The Default TRAP community name is used to specify the default community name for all traps generated by this machine A trap is a notification of an event 4 Click on the Enable checkb...

Page 102: ...e in the TRAP Community Name box 4 Select the Traps to be received The Traps are Printer Traps Cold Start Generic Traps Warm Start Generic Traps Authentic Failure Generic Traps Note When Authentication Failure Generic Trap is enabled the machine will generate a trap for every SNMP request that is received by the machine which contains an invalid community name 5 Click on the Apply button to accept...

Page 103: ... Username 9 Enter the Authentication Password 10 Select the Algorithm type 11 Enter the Privacy Password 12 Click on the Apply button to accept the changes If prompted enter the Administrator s User ID admin and Password 1111 and click on Login Data Encryption ensures that any user or job sensitive data that resides on the machine is secure Data Encryption is automatically enabled on the machine a...

Page 104: ...Security Phaser 4622 System Administrator Guide 98 ...

Page 105: ...s how to set up the SMart eSolutions of the machine The following information is provided in this chapter Overview on page 100 Information Checklist on page 101 SMart eSolutions on page 102 Meter Assistant on page 104 Supplies Assistant on page 106 Maintenance Assistant on page 107 ...

Page 106: ...s ends the need to collect and report meter read information manually Supplies Assistant manages toner supplies for network equipment and also monitor actual usage Maintenance Assistant monitors the machine and reports to Xerox through your network There are three ways to register a machine for SMart eSolutions Client Direct registration Default SMart eSolutions Windows Client CentreWare Web For a...

Page 107: ...ng tasks have been performed Ensure the machine is fully functioning on the network TCP IP and HTTP protocols must be enabled on the machine so that the machine web browser can be accessed Device Direct Enable SNMP SMart eSolutions Client and CentreWare Web If you want to use SMart eSolutions Windows Client or CentreWare Web visit www xerox com smartesolutions ...

Page 108: ... a For SMart eSolutions Enrollment there are two options Enrolled Communication with Xerox is enabled This is the default state for the printer Not Enrolled Communication with Xerox is disabled Select this option to stop communications with Xerox When you select Not Enrolled a window appears to confirm that you want to deactivate SMart eSolutions enrollment b Select Enrolled and click on OK when t...

Page 109: ...xy Server check the Enabled checkbox for Auto Detect Proxy Settings Note Automatically detecting proxy settings may overwrite manual settings Disable Auto Detect Proxy Settings to ensure use of manual settings The Auto Detect process will first use the manual settings to access the Internet If this fails it will then use WPAD to auto detect proxy settings If WPAD fails it will then try a direct co...

Page 110: ...ys the following Last communication date Billing meter information sent in last transmission 7 For Meter E mail Alerts one of the following displays Not Configured Fully Configured 8 Click on Settings to configure Meter E mail Alerts a The Alert Notification page displays In the Recipient List area enter the e mail address in the following fields to receive E mail alert notifications SysAdmin Emai...

Page 111: ...em Administrator Guide 105 Smart eSolutions communication error has occurred an alert is generated when there is a communication error 9 Click on Save Changes to save the changes 10 Click on OK when the acknowledgement message displays ...

Page 112: ... on the right time To set up Supplies Assistant go to www xerox com smartesolutions 1 At your Workstation open the web browser and enter the IP Address of the machine in the Address Bar 2 Press Enter 3 Click the Status icon 4 Click SMart eSolutions The SMart eSolutions page displays 5 Click on the Supplies Assistant tab 6 In the Supplies Assistant area the following informations are displayed Last...

Page 113: ... will be displayed if the device is not enrolled in SMart eSolutions 6 Click on the Close button To Open an Online Troubleshooting Session with Xerox 1 At your Workstation open the Web browser and enter the IP address of the device in the Address bar and press Enter 2 Click on the Status tab 3 Select SMart eSolutions in the directory tree 4 Click on the Maintenance Assistant tab 5 Click on the Sta...

Page 114: ...n the link UsageLog csv to download the file 7 Select Save Target As 8 Select the folder you want to save the file in and click on Save 9 Click on the Close button If there are any communication problems a message window will display Check your configuration and communication settings by clicking the Settings button This will take you to the SMart eSolution Setup page ...

Page 115: ...ded The following areas are covered Overview on page 110 Access CWIS on page 111 Status on page 112 Jobs on page 115 Active Jobs on page 115 Personal and Secure Jobs on page 115 Saved Jobs on page 116 Completed Jobs on page 116 Print on page 117 Properties on page 118 Tray Settings on page 118 Alert Notification on page 119 Power Management on page 122 Enabling Disabling USB ports on page 123 Supp...

Page 116: ...e should be physically connected to the network with TCP IP enabled so that CWIS can be accessed from a web browser 2 An existing operational workstation with TCP IP Internet or Intranet accessibility is required 3 HTTP should be enabled on the machine HTTP is enabled by default If you need to enable HTTP see Enable HTTP on the Machine on page 110 Enable HTTP on the Machine HTTP must be enabled on...

Page 117: ...factory default values from the Internet It causes the machine to set all Network values back to factory default This will cause an immediate image overwrite of any incomplete print jobs being processed when the Network Controller is rebooted Once the button is selected the following will occur 1 If the System Administrator is already authenticated as an administrator the machine will reboot The w...

Page 118: ... Click on the General link Note All information presented on the Local UI display is also presented in CWIS This includes e mail addresses phone numbers and passwords as they are being entered If this presents a security concern Xerox recommends enabling the IP Filtering security feature in order to control remote access to the device Rebooting the machine It is possible to reboot the machine from...

Page 119: ...lays a warning or details about the problem and how to fix it Skill Level Displays the suggested skill level needed to fix this problem The levels are Trained System Administrator needed to fix this problem Untrained Normal User can fix this problem Field Service Xerox Support needed to fix this problem Management Network Administrator needed to fix this problem No intervention required A normal m...

Page 120: ...CP IP Address of the machine in the Address bar 2 Press Enter 3 Click on the Status tab 4 Click on the Consumables link 5 The Status screen may show one of the following options Ready Reorder Supply is getting low Replace Unit Supply is used up and requires immediate replacement For each unit the Life Remaining icon describes the current supply level as a percentage and provides a bar graph visual...

Page 121: ...e displays information about personal and secure jobs stored on the machine and allows them to be printed Note Personal and secure job storage is only available on machines configured with an optional 320Gb hard drive To print a Personal or Secure job using CWIS 1 At your Workstation open the web browser enter the TCP IP Address of the machine in the Address bar 2 Press Enter 3 Click on the Jobs t...

Page 122: ...r the passcode set when the job was sent to the printer and click Login 8 The job will now be printed Note Jobs can be deleted without printing by selecting Delete from the drop down menu and clicking Go Completed Jobs The Completed Jobs page displays information about completed jobs on the machine 1 At your Workstation open the web browser enter the TCP IP Address of the machine in the Address ba...

Page 123: ...chine in the Address bar 2 Press Enter 3 Click on the Print tab 4 In the File area at the bottom of the screen enter the name of the document that you want to print or click the Browse to locate the document on your workstation click on OK 5 Enter the number of Copies required in the Printing area 6 Select the required Printing options for Copies Collate Orientation Stapling and 2 sided printing S...

Page 124: ...t to one of the following modes Static The paper size and type is specified by the user when loading the tray Dynamic The paper size and type are dictated by the print job being sent The tray is selected using the printer driver Permanent The paper size and type is permanently set and cannot be changed by the user during paper loading The paper type and size requested must be loaded Bypass Allows ...

Page 125: ...dress bar 2 Press Enter 3 Click on the Properties tab If required enter the admin username admin and password 1111 and click OK 4 Click on the Services link 5 Click on the Printing link 6 Click on the General Link 7 In the Machine Settings section enable the Auto Tray Switching and Auto Tray Sequencing settings 8 Click on the General Setup link 9 Click on the Tray Settings link 10 For each tray co...

Page 126: ...he required alert options for Paper jam detection Toner is low Toner is empty Drum warning Replace Drum Billing meter reads reported SMart eSolutions enrollment is cancelled SMart eSolutions communication error has occurred Security settings reset Job Accounting File almost full 7 In the Alert Recipient area enter the full e mail address of a User that you want to be notified of any machine proble...

Page 127: ...strator s User ID admin and Password 1111 and click on Login Date and Time The Date and Time page allows modification of date time and timezone information 1 At your Workstation open the web browser enter the TCP IP Address of the machine in the Address bar 2 Press Enter 3 Click on the Properties tab 4 If required enter the Administrator s User Name admin and Password 1111 and click OK button 5 Cl...

Page 128: ... into power saving mode 9 Click Apply to save changes Billing and Counters The Internet Services Billing Information page displays the total number of impressions printed by the device The usage Counters page shows you the number of impressions and images sent by the machine The Billing and Usage Counter may also be viewed via the LUI Menu button Billing Information The Billing Information page pr...

Page 129: ...ess of the machine in the Address bar 2 Press Enter 3 Click on the Properties tab If required enter the admin username admin and password 1111 and click OK 4 Click on the Connectivity link 5 Click on the Physical Connections link 6 Click on the USB Link 7 Check the required box to enable a USB port or uncheck the box to disable it 8 Click Apply to save the changes Printing Services The printing se...

Page 130: ...equired Line Termination from the drop down list 11 Set Wide A4 PCL Edge To Edge and Suppress Blank Pages to On or Off using the drop down lists as required 12 In the Tray Menu section set the tray defaults for each tray configured on your machine 13 In the Machine Settings section enable the Reprint Jammed Pages Auto Tray Switching and Auto Tray Sequencing settings as required Set the Load Paper ...

Page 131: ... 8 Click OK to dismiss the printing confirmation popup Secure Print settings To configure Secure Print 1 At your Workstation open your web browser and enter the TCP IP Address of the machine in the Address bar 2 Press Enter 3 Click on the Properties tab If required enter the admin username admin and password 1111 and click OK 4 Click on the Services link 5 Click on the Printing link 6 Click on the...

Page 132: ...s on the machine 1 At your Workstation open your web browser and enter the TCP IP Address of the machine in the Address bar 2 Press Enter 3 Click on the Properties tab If required enter the admin username admin and password 1111 and click OK 4 Click on the Maintenance link 5 Check the box to enable upgrades and cloning 6 Click Apply to save the changes ...

Page 133: ...rompted enter the Administrator s User ID admin and Password 1111 and click on Login To transmit diagnostic information or to start an on line troubleshooting session 1 At your Workstation open the web browser enter the TCP IP Address of the machine in the Address bar 2 Press Enter 3 Click on the Support tab 4 Click on the Send Diagnostic Information to Xerox button If prompted enter the Administr...

Page 134: ...CentreWare Internet Services Phaser 4622 System Administrator Guide 128 ...

Page 135: ...are Upgrade This chapter explains how to upgrade the software on the Phaser 4622 The following information is provided Overview on page 130 Manual Upgrade using CentreWare Internet Services on page 131 Manual upgrade using a USB flash drive on page 133 ...

Page 136: ...tre Representative will instruct you to upgrade your machine when it is necessary How do I upgrade the software IMPORTANT Any jobs in the queue must be allowed to complete or be deleted before initiating a software upgrade Note All configured network settings and installed options will be retained by the Machine after the Software Upgrade Process There are 3 methods for upgrading the software on t...

Page 137: ...e for more instructions refer to Manual upgrade using a USB flash drive on page 133 Manual Upgrade using Print File Submission An upgrade file may be submitted as a print ready file to a printer port example Port 9100 The machine interpreter will identify the file as containing a firmware upgrade and start the upgrade process All printing protocols supported by the machine support Print File Submi...

Page 138: ...rlier 9 Click on the hd file 10 Click on the Open button 11 Click on the Install Software button to proceed with the upgrade If prompted enter the Administrator s User ID admin and Password 1111 and click Login 12 The file will be sent to the printer and will disable the printing functionality The web browser will become inactive and you will not be able to access the machine via this method until...

Page 139: ... The file will have an hd extension Note It is important to obtain the correct upgrade file for your particular model of machine Xerox recommends that the file is stored in a subdirectory on the USB flash drive so that it is easier to locate from the machine s User Interface 2 If you are performing the upgrade on a networked connected printer machine ensure that the machine is online before contin...

Page 140: ...Software Upgrade Phaser 4622 System Administrator Guide 134 ...

Page 141: ...s chapter contains problem solving procedures and how to further assistance For more information refer to the following sections Problem Solving Procedure on page 136 Network Accounting on page 137 Printing on page 138 Connectivity on page 139 Saved Jobs on page 141 ...

Page 142: ...rk problem if the machine functions are not operating correctly 2 Check that the machine has power and it is switched on 3 Check that the network cable is connected to the machine 4 Check that the network cable is connected to the workstation 5 Check that the correct printer driver for the machine is selected at the workstation 6 Check that the software application being used to send print jobs is...

Page 143: ...ools 7 Check that Network Accounting is enabled Test the communication between the Network Accounting Server and the Xerox machine 1 At your Workstation open the web browser enter the IP Address of the Xerox machine in the address field and press Enter 2 The machine Internet Services web pages should appear If it does not verify the IP Address settings on the machine If you do not have a web brows...

Page 144: ...r driver is installed on the User s workstation The machine is printing slowly 1 Configure the Xerox machine with an Ethernet speed that matches the speed set on your hub or switch 2 Ensure that the correct printer driver is installed on the User s workstation My jobs are not printing on the correct paper 1 Ensure your required paper is loaded into the machine and the guides are pushed up to the e...

Page 145: ... other computers on your network can communicate The machine has an incorrect TCP IP Address Test TCP IP Connectivity 1 Ping the address of the machine from a command prompt window 2 If you receive a reply the machine may be configured with a duplicate IP Address Unplug the Ethernet cable from the machine and ping the IP Address again If you still receive a reply re connect the Ethernet cable 3 If...

Page 146: ... cannot connect to the DHCP or BootP server The printer has used AutoIP to establish an address Check the DHCP or BootP server works correctly Configure the printer with a static IP Address Note AutoIP AutoNetting When DHCP or BootP are enabled on the machine AutoIP is automatically enabled If a DHCP or BootP server does not respond with an IP Address the machine will use AutoIP to configure its o...

Page 147: ...blem Action I cannot save jobs The Saved Jobs feature is not available if the Machine is not configured with an optional hard drive 1 Install the optional 320 Gb Hard Drive 2 The Hard Drive is full Delete Saved Jobs from public and private folders to increase available space ...

Page 148: ...Troubleshooting Phaser 4622 System Administrator Guide 142 ...

Page 149: ...r Guide 143 A Appendix This chapter provides information on features and functionality not covered in the remainder of the System Administration Guide The following information is provided Management Information Base MIB on page 144 ...

Page 150: ...ox com pub drivers MIBs Customers can download the MIBs and use their SNMP tool to obtain the required information Note All information presented on the Local UI display is also presented in the MIB This includes e mail addresses phone numbers and passwords as they are being entered If this presents a security concern Xerox recommends enabling the SNMPv3 or the IP Filtering security feature in ord...

Page 151: ...Authentication and Accounting 76 B Banner Sheet 61 Bi Directional Setup 52 Billing 120 Billing Information 120 BOOTP 16 C Card Reader 7 CentreWare Internet Services 11 access CWIS 109 Accessing 11 alert notification 117 alerts 111 billing and counters 120 billing information 120 consumables 112 enable HTTP 108 general 110 general device alerts 118 job management 116 last billing meter read 120 ove...

Page 152: ...igure settings 8 Ethernet Cable 8 Ethernet Settings 8 Event Description 87 Event ID 86 F Feature Enablement Key 7 card reader 7 Full Overwrite 80 G General 110 General Device Alerts 118 GUI method 30 32 H HP UX Client Version 10 x 28 HTTP 8 92 enable SSL 92 I Identify PC or User 87 IIO Status 87 Image Overwrite immediate 81 enable 82 overview 81 view status 82 on demand 80 overview 80 use at the m...

Page 153: ...are 8 Netware 26 Network Accounting 63 test 69 Network accounting activate machine 66 configure 66 enable Mac OS X 67 Win 2000 67 Win XP or Vista 67 overview 64 verify service enablement 66 Network Authentication 76 Network Factory Default button 109 NWAdmin 26 O ODIO 80 Overview control panel 4 P Paper Output 53 Port9100 8 Ports Ethernet 8 USB front 7 USB rear 7 Power 8 Power Cable 8 PPDS menu 12...

Page 154: ...0 14 15 16 25 38 61 66 78 81 82 108 135 Unix 28 HP UX Client 28 SCO 31 Solaris 2 x 30 SMart e Solutions Overview 98 SMart eSolutions 97 100 SMart eSolutions Information 100 SMB 8 SNMPv3 95 Solaris 2 x 30 Standard Authentication 76 overview 76 Standard Overwrite 80 Static Addressing Linux CUPS 32 Linux LPR via PrintTool 34 Static IP Addressing Configure 15 Verify 15 Supplies Assistant 104 Supplies ...

Page 155: ...P Address 15 View audit log file 86 View IIO Status 82 W Who should use this Guide 2 Windows Print Driver accounting 52 bi directional setup 52 installable options 52 paper output 53 printing preferences 53 saved settings 54 Windows Printing 42 Windows TCP IP 15 ...

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