02/2000
2-19
DocuPrint N2125
RAP 10, RAP 11
Status Indicator Repair Analysis Procedures
Initial Issue
Select Test Print and Run test prints. When the error code appears, inspect the position of
lead edge of the paper. The lead edge of the paper passes between the BTR and the
Print Cartridge Drum.
Y
N
Check for contamination or obstructions between the Registration Rolls and the Print
Cartridge Drum.
The Detack Saw is clean and free of contamination.
Y
N
Clean the Detack Saw or Replace the Transport Chute Assembly (
)
Inspect paper path between Transport Chute Assembly and the Fuser Assembly. The
paper passes through the Fuser Assembly.
Y
N
Replace the Fuser Assembly (
).
Replace the Print Engine Controller PWB (
).
Replace with fresh, dry paper.
RAP 11 Paper Jam / Exit (E4)
There is a paper jam at the Exit Sensor.
Procedure
Check the paper in the paper trays. Ensure the paper is installed correctly and the end guide
touches the rear of the paper stack. The paper is within specification. If Custom Mode is used,
ensure the settings are correct. All settings are correct and the paper is within specifica-
tion.
Y
N
Install fresh paper that is within specification or correct settings.
Check the paper path for contamination, paper, or other obstructions. The paper path is
clean and free of obstructions.
Y
N
Remove obstructions and clean components as necessary.
Enter Diagnostics and select Test Print. Run 25 prints from Tray 1. When the error code is
displayed, there is paper on the Exit Sensor.
Y
N
Open the Rear Cover and the Fuser Access Cover. Check the Exit Sensor Actuator. The
actuator moves freely and returns to the home position when released.
Y
N
Repair actuator or replace the Fuser Assembly (
).
Enter diagnostics and select Component Test. Scroll to Sensor Input test and press Enter.
Open the Fuser Access Cover and use a piece of paper to block and unblock the Exit
Sensor. The number on the LCD increments each time you press and release the
actuator.
Y
.
Replace Print Engine Controller PWB (
).
Open the Rear Cover and check the Face Up Chute Assembly for contamination or obstruc-
tions. The chute assembly is clean and free of obstructions.
Y
N
Clean of replace the Face Up Chute Assembly as necessary (
).
Select Component Test. Scroll to Exit Motor FWD and press Enter. The Exit Motor rotates.
Y
.
The Exit Rollers and Pinch Rollers (on the Rear Cover) rotate smoothly.
Y
N
Replace the Exit Rollers or Gears as necessary (
).
Check the Fuser Assembly for obstructions or contamination. The Fuser is clean and free of
obstructions.
Y
N
Clean or replace the Fuser Assembly (
), as necessary.
A
B
A
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Summary of Contents for N2125N - DocuPrint B/W Laser Printer
Page 11: ...02 2000 1 2 DocuPrint N2125 Initial Issue Service Call Procedures...
Page 17: ...02 2000 1 8 DocuPrint N2125 1 5 Initial Issue Service Call Procedures...
Page 19: ...02 2000 2 2 DocuPrint N2125 Initial Issue Status Indicator Repair Analysis Procedures...
Page 73: ...02 2000 2 56 DocuPrint N2125 RAP 66 Initial Issue Status Indicator Repair Analysis Procedures...
Page 75: ...02 2000 3 2 DocuPrint N2125 Initial Issue Image Quality Repair Analysis Procedures...
Page 103: ...02 2000 4 4 DocuPrint N2125 Introduction Initial Issue Repair Adjustment...
Page 111: ...02 2000 4 12 DocuPrint N2125 REP 1 11 REP 1 12 Initial Issue Repair Adjustment...
Page 117: ...02 2000 4 18 DocuPrint N2125 REP 2 5 Initial Issue Repair Adjustment...
Page 135: ...02 2000 4 36 DocuPrint N2125 REP 4 10 Initial Issue Repair Adjustment...
Page 153: ...02 2000 4 54 DocuPrint N2125 REP 7 4 REP 7 5 Initial Issue Repair Adjustment...
Page 165: ...02 2000 4 66 DocuPrint N2125 REP 9 12 Initial Issue Repair Adjustment...
Page 177: ...02 2000 4 78 DocuPrint N2125 REP 10 18 Initial Issue Repair Adjustment...
Page 191: ...02 2000 4 92 DocuPrint N2125 REP 11 19 REP 11 20 Initial Issue Repair Adjustment...
Page 201: ...02 2000 4 102 DocuPrint N2125 REP 12 13 REP 12 14 Initial Issue Repair Adjustment...
Page 213: ...02 2000 4 114 DocuPrint N2125 REP 13 17 Initial Issue Repair Adjustment...
Page 215: ...02 2000 4 116 DocuPrint N2125 ADJ 1 1 Initial Issue Repair Adjustment...
Page 217: ...02 2000 5 2 DocuPrint N2125 Initial Issue Parts list...
Page 241: ...02 2000 6 2 DocuPrint N2125 Initial Issue General Procedures Information...
Page 243: ...02 2000 6 4 DocuPrint N2125 Introduction Initial Issue General Procedures Information...
Page 263: ...02 2000 6 24 DocuPrint N2125 GP 2 11 Initial Issue General Procedures Information...
Page 297: ...02 2000 6 58 DocuPrint N2125 GP 4 1 Initial Issue General Procedures Information...
Page 299: ...02 2000 6 60 DocuPrint N2125 GP 5 1 Initial Issue General Procedures Information...
Page 301: ...02 2000 7 2 DocuPrint N2125 Initial Issue Wiring Data...