02/2000
2-14
DocuPrint N2125
RAP 4
Initial Issue
Status Indicator Repair Analysis Procedures
RAP 4 Tray # Failure Power Off/On (C3)
Tray Assembly (Tray 1, Tray 2, or Tray 3) are not in place.
Procedure
Enter Diagnostics, run a test print from every tray (see section 6). The Error Code specifies
Tray 2 or Tray 3.
Y
N
Remove and reinstall Tray 1. Press key “0”. The C3 error code still appears.
Y
N
Problem solved.
Measure the voltage from the lower contact of the Paper Feeder Socket (P/J672) and
frame ground. The voltage is +24VDC.
Y
N
Measure the voltage from P/J33 pin 6 on the Print Engine Controller PWB and frame
ground. The voltage is +24VDC.
Y
.
Switch off the printer power. Remove the Size Sensor Housing (
). Measure
continuity between the disconnected P/J33 pin 6 to P/J331 pin 12 on the Tray 1 Size
PWB. There is continuity between the two pins.
Y
N
Repair or replace Feeder Harness Assembly (
).
On the Tray 1 Size PWB, measure continuity between P/J331 pin 12 to P/J61 pin 1.
There is continuity between the two pins.
Y
N
Replace the Tray 1 Size PWB (
).
Check the wiring between P/J67 pin 5 on the Tray 1 Feeder PWB and the bottom pin
on the Paper Feeder Socket (P/J672). If in good condition, replace the Tray 1 Feeder
PWB (
).
On the paper tray, measure the resistance between the middle and bottom terminals on
the Paper Feeder Socket. The resistance is 75 to 105 ohms.
Y
On the paper tray, measure the resistance between the top and bottom terminals on the
Paper Feeder Socket. There is continuity (0 ohms) between the two pins.
Y
N
Repair or replace the Paper Feeder Socket.
Replace the following parts one at a time until the problem is resolved:
•
Stack Height Sensor (3.4)
•
Feeder PWB (3.9)
•
Size 1 PWB (3.13)
•
Print Engine Controller PWB (9.3)
Remove and reinstall the Tray indicated. Press key “0”. The C3 error code still appears.
Y
N
Problem solved.
Exchange Tray 1 with the Tray generating the “C3” code. Run a test print from each tray. The
error code now indicates a Tray 1 failure.
Y
N
The error code indicates a Tray 2 failure.
Y
N
Remove the Tray 3 from the paper feeder. Check the voltage between the lower ter-
minal on the Paper Feeder Connector and frame ground. The voltage is +24VDC
Y
N
Check the wiring harnesses between the Tray 2 Size PWB (P/J53) and the Tray
3 Size PWB (P/J54). Repair or replace if necessary. If the harnesses are in
good condition, replace the Tray 3 Size PWB (
) then the Tray 3
Feeder PWB (
).
Replace the following components, in order, until the problem is resolved:
•
Stack Height Sensor (
)
•
Feeder PWB (
)
•
Size PWB (
)
•
Print Engine Controller PWB (
).
Remove the Tray 2 from the paper feeder. Check the voltage between the lower terminal
on the Paper Feeder Connector and frame ground. The voltage is +24VDC
Y
N
Check the wiring harnesses between the Tray 1 Size PWB (P/J51) and the Tray 2
Size PWB (P/J52). Repair or replace if necessary. If the harnesses are in good con-
dition, replace the Tray 2 Size PWB (
) then the Tray 2 Feeder PWB (
).
Replace the following components, in order, until the problem is resolved:
•
Stack Height Sensor (
)
•
Feeder PWB (
)
•
Size PWB (
)
•
Print Engine Controller PWB (
).
Remove the Tray now occupying the Tray 1 position and continue with
.
A
A
Summary of Contents for N2125N - DocuPrint B/W Laser Printer
Page 11: ...02 2000 1 2 DocuPrint N2125 Initial Issue Service Call Procedures...
Page 17: ...02 2000 1 8 DocuPrint N2125 1 5 Initial Issue Service Call Procedures...
Page 19: ...02 2000 2 2 DocuPrint N2125 Initial Issue Status Indicator Repair Analysis Procedures...
Page 73: ...02 2000 2 56 DocuPrint N2125 RAP 66 Initial Issue Status Indicator Repair Analysis Procedures...
Page 75: ...02 2000 3 2 DocuPrint N2125 Initial Issue Image Quality Repair Analysis Procedures...
Page 103: ...02 2000 4 4 DocuPrint N2125 Introduction Initial Issue Repair Adjustment...
Page 111: ...02 2000 4 12 DocuPrint N2125 REP 1 11 REP 1 12 Initial Issue Repair Adjustment...
Page 117: ...02 2000 4 18 DocuPrint N2125 REP 2 5 Initial Issue Repair Adjustment...
Page 135: ...02 2000 4 36 DocuPrint N2125 REP 4 10 Initial Issue Repair Adjustment...
Page 153: ...02 2000 4 54 DocuPrint N2125 REP 7 4 REP 7 5 Initial Issue Repair Adjustment...
Page 165: ...02 2000 4 66 DocuPrint N2125 REP 9 12 Initial Issue Repair Adjustment...
Page 177: ...02 2000 4 78 DocuPrint N2125 REP 10 18 Initial Issue Repair Adjustment...
Page 191: ...02 2000 4 92 DocuPrint N2125 REP 11 19 REP 11 20 Initial Issue Repair Adjustment...
Page 201: ...02 2000 4 102 DocuPrint N2125 REP 12 13 REP 12 14 Initial Issue Repair Adjustment...
Page 213: ...02 2000 4 114 DocuPrint N2125 REP 13 17 Initial Issue Repair Adjustment...
Page 215: ...02 2000 4 116 DocuPrint N2125 ADJ 1 1 Initial Issue Repair Adjustment...
Page 217: ...02 2000 5 2 DocuPrint N2125 Initial Issue Parts list...
Page 241: ...02 2000 6 2 DocuPrint N2125 Initial Issue General Procedures Information...
Page 243: ...02 2000 6 4 DocuPrint N2125 Introduction Initial Issue General Procedures Information...
Page 263: ...02 2000 6 24 DocuPrint N2125 GP 2 11 Initial Issue General Procedures Information...
Page 297: ...02 2000 6 58 DocuPrint N2125 GP 4 1 Initial Issue General Procedures Information...
Page 299: ...02 2000 6 60 DocuPrint N2125 GP 5 1 Initial Issue General Procedures Information...
Page 301: ...02 2000 7 2 DocuPrint N2125 Initial Issue Wiring Data...