Xerox FaxCentre F12, Service Manual

Page: 172 / 380

Maintenance & Troubleshooting
7-2 3/03 WorkCentre Pro 412, FaxCentre F12 &
WorkCentre M15/M15i
7-2-1 Error Messages
Error Message Description Solution
RETRY REDIAL? The machine is waiting for the
programmed interval to auto-
matically re-dial. You can press START to imme-
diately re-dial, or STOP to can-
cel the re-dial operation.
COMM. ERROR A problem with the FAX commu-
nications has occurred. Try again.
DOCUMENT JAM A document has jammed in the
ADF feeder Clear the document Jam.
DOOR OPEN The side cover is not securely
latched. Close the cover until it clicks in
place.
GROUP NOT AVAILABLE You have tried to select a group
location where only a single
location number can be used,
such as when adding locations
for a multi-dial operation. Try again, check location for
group.
LINE ERROR Your unit cannot connect with
the remote machine, or has lost
contact because of a problem on
the phone line. Try again. If failure persists, wait
an hour or so for the line to clear
then try again.
LOAD DOCUMENT You have attempted to send a
FAX document with no docu-
ment loaded. Load a document and try again.
MEMORY FULL The memory has become full. Either delete unnecessary docu-
ments, or re-transmit after more
memory becomes available, or
split the transmission into more
than one operation.
NO ANSWER The remote machine did not
answer after all the re-dial
attempts. Try again.
Make sure the remote machine
is OK.
NO. NOT ASSIGNED The speed dial location you tried
to use has no number assigned
to it. Dial the number manually with
the keypad, or assign the num-
ber to the speed dial and try
again.
NO PAPER
[ADD PAPER] The paper has run out. The
printer system stops. Load new paper in the paper
tray.