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7.5 Trouble sending/receiving mail
174
Troubleshooting
7
Condition
Verification
Solution
You are not notified
of errors by e-mail.
Is the POP/SMTP server
operating properly?
Check with your system administrator.
Is Status Messenger
running?
Use the control panel or CentreWare Internet
Services to start up the following protocol.
●
Using the control panel: status Messenger
●
Using CentreWare Internet Services:
SMTP/POP3
Is the POP/SMTP server's IP
address entered correctly?
Enter the correct value using CentreWare
Internet Services.
"6.3 Making CentreWare Internet Services
Settings"
Are the POP account and
password entered correctly?
Enter the correct value using CentreWare
Internet Services.
"6.3 Making CentreWare Internet Services
Settings"
Does the POP server
support APOP?
Check with your system administrator to
confirm whether the POP server supports
APOP.
Are the notification items to
be sent set correctly?
Select the items you want to be notified of by
e-mail using CentreWare Internet Services.
"6.3 Making CentreWare Internet Services
Settings"
Is the destination address
entered correctly?
Specify the correct destination address using
CentreWare Internet Services.
"6.3 Making CentreWare Internet Services
Settings"
Is the POP/SMTP server
operating properly?
Check with your system administrator.
Summary of Contents for DocuPrint 211
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Page 189: ...Appendices A Network Specifications 176 B CentreWare Simple Status Notification 177...
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