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173
Troubleshooting
7
7.5
Trouble sending/receiving
mail
Condition
Verification
Solution
Unable to check
the status by e-
mail.
Is Status Messenger
running?
Use the control panel or CentreWare Internet
Services to start up the following protocol.
●
Using the control panel: status Messenger
●
Using CentreWare Internet Services:
SMTP/POP3
Is the POP/SMTP server's IP
address entered correctly?
Enter the correct value using CentreWare
Internet Services.
"6.3 Making CentreWare Internet Services
Settings"
Are the POP user name and
password entered correctly?
Enter the correct value using CentreWare
Internet Services.
"6.3 Making CentreWare Internet Services
Settings"
Does the POP server
support APOP?
Check with your system administrator to
confirm whether the POP server supports
APOP.
Can your mail address
receive mail?
Check that your mail address is included
among those that can receive mail.
"6.3 Making CentreWare Internet Services
Settings"
Were commands correctly
described in your e-mail?
Enter the commands correctly.
"6.4 Using E-mail"
Did you include the
#Password command at the
beginning of your e-mail?
The #Password command must be included
at the beginning of your e-mail.
"6.4 Using E-mail"
Did you correctly specify the
read/full access password?
Specify the correct password.
Summary of Contents for DocuPrint 211
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Page 189: ...Appendices A Network Specifications 176 B CentreWare Simple Status Notification 177...
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