Xerox DocuPrint 180, Configuration Manual

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USING UTILITY COMMANDS
2-18 XEROX DOCUPRINT NPS GUIDE TO CONFIGURING AND MANAGING THE SYSTEM
Recovering the Job Pool Manager database
The Job Pool Manager is software that manages the database for the
jobs. If you see any of the following messages, the database may
have become corrupt:
•
Message in the DocuPrint Print Service window, after you enter
the List Documents command:
***RPC error SunRPCBinding error contacting Job Pool
Manager: requested service not available
•
Message in the Printing Activity Log Window:
***Error: SunRPCBinding.Error[requested service not available]
•
Messages in the log, /var/log/DocuPrint:
...ALERT Job Pool Manager: Unrecoverable Database error...
The Job Pool Manager automatically recovers by replacing the
corrupted database with a new one. After the recovery, execute
the Set Tray and Start Queueing commands, even if the Show
Status command indicates the tray setting is normal.
If the Job Pool Manager cannot successfully recover, you can follow
these steps to recover the database:
1. At the PS-admin> prompt in the DocuPrint Print Service
window, enter Configure.
2. Enter the superuser password when prompted.
3. Select Option 6.
4. Enter n when prompted so as not to initialize all values.
5. Enter jpm when prompted for which package.
6. Enter Y when prompted “Are you sure you want to re-initialize
’jpm’.”
7. Enter restart system .