Xerox DocuColor 2045, Operator'S Manual

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H
I G H
C
A P A C I T Y
S
T A CK E R
S
T A P L E R
( H C S S ) A
C C E S S O R I E S
D O C U C O L O R
2 0 6 0 / 2 0 4 5
O P E R A T O R M A N U A L
AC
CESSO
RIES
5–51
Problem Solving
If after reviewing the Problems and following the recommended solutions the
problem persists, call for assistance.
Problem Cause Solution
Fault Code 112-100
Jam indicated in HCSS,
but actually is in the Exit
Module. Jammed Paper not visible in
HCSS, and fault code does not
clear after opening and
closing HCSS door. • Open the HCSS door.
• Jammed paper is not visible in the area indicated. Close the
HCSS door.
• The Touch Screen indicates a jam in the Exit Module. Open
the Exit Module and clear any visible sheets.
• Open and close the HCSS door.
• Clear any other areas indicated on the Touch Screen.
Fault Code 112-100
Jam indicated in HCSS.
No visible jams in HCSS
because sheet is located
over the Exit Module
sensor. Paper jammed between Exit
Module and HCSS sensors • Open the HCSS door.
• Jammed paper is not visible in the area indicated. Close the
HCSS door.
• If the fault code remains, open the Exit Module. No jammed
sheets are visible.
• Undock the HCSS. Find the jammed sheet between the Exit
Module and the HCSS. Refer to the Note below this table for
information on how to undock the HCSS.
• Clear any other areas indicated on the Touch Screen.
Fault Code 112-130
Jam indicated in HCSS,
but is also in Exit Module. Paper is jammed over both the
Exit Module and HCSS
sensors. • Open the HCSS door.
• Clear any visible jams.
• If no jammed paper is visible in the HCSS area indicated,
open the Exit Module door and clear any jammed paper. Close
the Exit Module door.
• Open and close the HCSS door.
Fault Code 112-130
Jam indicated in HCSS. Paper is jammed between the
Exit Module and the HCSS
sensors. • Open the HCSS door.
• If no jammed paper is visible in the area indicated, open the
Exit Module door and clear any jammed paper. Close the Exit
Module door.
• Open and close the HCSS door.
• If the fault persists, undock the HCSS and clear the jammed
paper between the Exit Module and the HCSS. Refer to the
Note below this table for information on how to undock the
HCSS.
Fault Code 112-110 Paper jammed in the HCSS
and the Exit Module during a
purge of sheets to the Top
Tray. • Clear the jammed paper from the HCSS.
• Clear the jammed paper from the Exit Module.
• Open and close the HCSS door.
• Resume job.
Fault Code 052-310 Communication problem • Cancel or save the job.
• Power off the digital press. Wait 15 seconds and power on.