NOTE
If a piece of jammed paper remains inside the machine, the paper jam message will
not disappear from the Touch Screen.
If a paper jam message displays again after you have cleared the paper jam, paper is
probably jammed at another location. Clear this by following the message instructions.
When you finish clearing a paper jam, printing automatically resumes from the state
before the paper jam occurred.
WARNING
When removing jammed paper, make sure that no pieces of torn paper are left in
the machine. A piece of paper remaining in the machine potentially could cause a
fire.
WARNING
If a sheet of paper is wrapped around the heat roller, or the jammed paper is difficult
or impossible to see, do not try to remove it yourself. Doing so may cause injuries or
burns. Switch off the machine immediately and contact your Xerox Customer Support
Center.
CAUTION
Do not touch the components inside the machine. Doing so can cause print defects.
Paper Jam Display
The location where a paper jam has occurred will be displayed on a diagram on the
Touch Screen. Clear paper jams by following the instructions on the screen.
Jams can occur in the following areas:
• Drawers (roll paper) - The standard configuration is a one drawer configuration
(Drawer 1), but an additional, second drawer can be purchased (Drawer 2).
• Trays (Cut sheet paper) - Two cut sheet media trays can be purchased instead of a
second drawer (Tray 3 and Tray 4).
• Manual Feed-in Shelf (bypass)
• Upper Unit
• Fuser
WARNING
Do not touch any of the high temperature components in the machine when
removing paper jams. Take care not to get your fingers caught.
Paper Jams in Drawer 1 or Drawer 2
Follow the procedure below to remove paper jams in the roll feeder(s) and reload the
roll paper.
6-7
Xerox
®
6279
®
Wide Format Solution
Printer User Guide
Problem Solving
Summary of Contents for 6279
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