Remedy
Symptoms
Toner smudges when
rubbed with your
finger.
Toner is not fused to
the paper.
The paper is dirtied
with toner.
• Make sure media is not damp. If the media is damp, replace with
new media.
• Switch on the paper heater switch, if it is off. This switch is located
next to the Waste Toner Bottle.
• Load the correct type of media.
• Make sure the correct media settings are selected.
• Change the Sharpness setting.
• Set the Media Thickness and adjust the Media Thickness Lever on
the Scanner, if necessary.
Contact your Xerox Customer Support Center. There may be an internal
machine error.
The entire paper area
is printed black.
Contact your Xerox Customer Support Center. There may be an internal
machine error.
Nothing is printed.
Part of the image is
lost on the edge of
paper.
• Make sure the correct media series is used.
• If the image exceeds the machine's printable area, decrease the
original print area.
The print displays
excessive background.
• Verify that the image density setting is correct.
• Check the quality of the original.
• Reduce the Density setting.
• Increase the Background Suppression setting.
6-5
Xerox
®
6279
®
Wide Format Solution
Printer User Guide
Problem Solving
Summary of Contents for 6279
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