Service Guide
57
Image is skewed on the paper
1.
Is the paper in good condition and the recommended type and weight for a
laser printer? Does the paper in the multi-sheet bypass feeder match the
front panel settings?
2.
Is the printer printing within its environmental specifications? Print the
Diagnostic Summary Page to determine the printer’s conditions.
3.
Ensure the tray is properly loaded with the tray’s paper guides correctly
snugged against the stack of paper.
4.
Swap the tray from which the skewed print originates.
5.
Ensure that paper feed rollers are clean and undamaged. Clean them with
a clean, dry, lint-free cloth if debris is visible. Inspect the paper pick roller.
6.
Replace the paper pick rollers.
7.
Look for obstructions in the paper path.
8.
Clean the intermediate and aligning rollers. Clean them with a clean, dry,
lint-free cloth if debris is visible.
9.
Replace the paper feeder.
Image is not centered on the print
1.
Is the paper in good condition and appropriate for a laser printer?
2.
Is the printer printing within its environmental specifications? Print the
Diagnostic Summary Page to determine the printer’s conditions.
3.
Ensure that paper feed rollers are clean and undamaged. Clean them with a
clean, dry, lint-free cloth if debris is visible. Inspect its paper pick roller.
Look for obstructions in the paper path.
4.
Clean the feed rollers and the registration rollers with a clean, lint-free wipe.
5.
Use the margin adjust function found in the front panel Support Menu /
Margin Adjust
.
6.
Replace the engine controller board.
The print is wrinkled
1.
Check for an obstruction in the paper path, particularly with the feed rollers
and the fuser.
2.
Is the paper in good condition and appropriate size, weight, grain and
grade for a laser printer? Print the Diagnostic Summary Page to determine
the printer’s conditions.
3.
Is the printer printing within its environmental specifications?
4.
If possible, you should feed long-grain paper into the printer. Long-grained
paper's grain is parallel to the paper path (the direction the paper travels
while it is fed through the printer). Rotate A-, A4- and B5-size paper for
short-edge feed to see if it makes a difference.
Summary of Contents for 2135DX - Phaser Color Laser Printer
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Page 174: ...Service Guide 161 Figure 4 Printer chassis FRUs 2 of 2 3 4 1 2 9 7 10 6 11 8 5 12 0725 04 13...
Page 176: ...Service Guide 163 Figure 5 Paper tray and paper tray guides FRUs 7 4 2 1 0725 05 5 6 3 8 9...
Page 180: ...Service Guide 167 Figure 8 LowerTray Assembly FRUs 1 2 5 6 7 8 9 3 4 4 4 0725 07...
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