6. Troubleshooting
LED activity
Can you see any LED activity (flashing, lights)?
After 1-2 minutes inactivity of the LEDs could mean the router has a failure (configuration or
firmware trouble).
First you should ensure about the router is still under starting / booting phase or not. Please wait
1-2 minutes, then check the LED signals again. If the LED1..LED2..LED3 are not blinking or does
not light then the device hasn’t got its power supply or it has some trouble.
Remove and reconnect the power source and if it does not helps, ask our support, please.
In case of LED blinking after restart
During the boot the LED1 will lighting by
green
. After cca. 2 minutes, LED1 will flashing once in
every 10 seconds which means it is available on its local interfaces.
Then the router tries to connect to the mobile network (autenticates and logging to the APN zone
and will be initiating the network connection) – if that was configured. Then the LED2 will lighting
continuously, which signs the successful modem network connection and the available ppp (WAN)
connection.
The device is communicating on the network and will send a couple of minutes later proper
RSSI
values and life signals.
Which Power Adapter?
Always use proper power adapter for the router (min. 10V DC is required, 12V DC 1A is
recommended to use) with industrial standard 4-pins microfit connector.
